Excuse me , sir , this is the express check-out lane for people that have fifteen items or fewer . It looks like you have more than fifteen items there .
neutral
user
Oh , come on ! I have sixteen items ! Cut me some slack , will ya ?
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assistant
Fine ! Please place your items on the belt and push your shopping cart through . Do you prefer paper or plastic ?
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user
Plastic . I also have a couple of coupons .
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assistant
No problem , I ’ ll take those . Sir , these coupons expired yesterday .
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user
Darn ! Oh , well . I guess it ’ s just not my day . Thanks anyway .
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assistant
Do you have a club card or will it be cash ?
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user
Yeah I got a club card . Here you go .
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assistant
Will this be debit or credit ?
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user
Debit please . Also , could I get cash back ? Fifty dollars would be great .
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assistant