Good morning , sir , where are you going ?
neutral
user
I'm going to England by flight B . E . 987 .
neutral
assistant
When is your flight ?
neutral
user
10:00 a . m . When am I supposed to check in ?
neutral
assistant
We are checking in . May I have your ticket ? And your health certificate and your luggage , please .
neutral
user
Here you are .
neutral
assistant
Are you keeping this small bag as carry-on luggage , sir ?
neutral
user
Yes .
neutral
assistant
You must weigh that as well .
neutral
user
All right .
neutral
assistant
Your luggage is two pounds over , I am afraid there'll be an excess luggage charge , sir .
neutral
user
How much must I pay ?
neutral
assistant
It's 10 yuan .
neutral
user
Here you are .
neutral
assistant
This is your luggage check , which you must show when you disembark at your destination , and here is your boarding pass and your ticket .
neutral
user
Thanks .
neutral
assistant
Now please wait until your flight is called . There are about twenty-five minutes to go .
neutral
user
I'm a little nervous . I have never flown before .
neutral
assistant