Hello.Is this ABC Rent-a-car Company ?
neutral
user
Yes , speaking.May I help you ?
neutral
assistant
This morning we rented a car and we are on the way to Niagara Falls . I'm afraid we have a car accident near the border .
neutral
user
That's too bad.What kind of accident is it ? Are you all right ?
sadness
assistant
I'm all right , but my friend is seriously injured.Will you call an ambulance and the police ?
neutral
user
OK . I'll do it right away , but tell me how it happened .
neutral
assistant