Good afternoon Sir , may I please see your passport and reservation ?
neutral
user
Here you go .
neutral
assistant
I'm sorry sir , this flight has been cancelled due to some mechanical problems .
sadness
user
Cancelled ! So what am I supposed to do now ?
surprise
assistant
We apologize for any inconveniences that may be caused by this . If your flight is urgent , I can put you on a waiting list for another flight this evening , but it's on a first come first served basis , so there is no guarantee that you will be able to take that flight .
neutral
user
What's my other option ?
neutral
assistant
Well , If you can wait until tomorrow , we will put you up in a hotel for today and you can take scheduled flight for tomorrow morning .
neutral
user
That's fine . I'll do that then .
neutral
assistant