Room service.May I come in ?
neutral
user
Yes.please .
neutral
assistant
Here is your laundry . I am sorry to tell you that one of your clothes has shrunk due to our fault .
neutral
user
Oh , my god .
surprise
assistant
We are terribly sorry for that.Could you please buy a new one and give us the receipt ? We will refund the cost of the laundry and the new sweater .
neutral
user
I hope so .
neutral
assistant