Hi , how can I help ?
neutral
user
I was told to come over to this window if I want to make a withdrawal . I'm not withdrawing from a Current Account , you see . I want to withdraw from my Certificate of Deposit .
neutral
assistant
Unfortunately , if you wish to withdraw on your C / D before the pre-decided date , you must give notice .
neutral
user
Oh , I see . Will I lose any money if I decide to withdraw on it now ?
neutral
assistant
Yes , you will lose interest . I see that you have a 5 - year C / D with us . I'm sorry to tell you that would mean losing 6 months of interest as a penalty for withdrawing before maturity .
neutral
user
Oh dear . Well , if it has to be done , then it has to be done .
sadness
assistant