May I help you ?
neutral
user
I want to file a complaint .
anger
assistant
What's the problem ?
neutral
user
A man robbed me today .
anger
assistant
When ?
neutral
user
I was robbed this morning .
neutral
assistant
What did he take ?
neutral
user
He took my phone and my wallet .
neutral
assistant
Did you see his face ?
neutral
user
I saw him perfectly .
neutral
assistant
Could you pick him out of a line-up ?
neutral
user
I could do that .
neutral
assistant