Hello .
neutral
user
Hello . Is there anything I can do for you ?
neutral
assistant
Yes , please . I'd like to open a savings account . Would you please give me some advice ?
neutral
user
Certainly , I'll be very happy to help you . Usually we offer current or fixed accounts for individuals .
neutral
assistant
What's the difference between the two ?
neutral
user
If you open a fixed account , the interest rate is higher .
neutral
assistant
Then how about the current account ?
neutral
user
You may withdraw the money at any time . You just need to present your deposit book .
neutral
assistant
Thank you for your help . I think I'll open a current account .
neutral
user
OK . Do you have your ID card on you ?
neutral
assistant
Yes .
neutral
user
Good . Everything is done . Here is your deposit book and ID card .
neutral
assistant
Thank you very much .
neutral
user
It's my pleasure .
neutral
assistant