What can I offer you here ?
neutral
user
I came here to ask for some information .
neutral
assistant
Ok . Please go ahead .
neutral
user
I bought a pair of trousers last year , which I like the best . But this year they don ’ t fit me very well . They ’ re tight in the waist , baggy at the knees . Can you make some alterations ?
neutral
assistant
Oh , we are skillful in doing that . You can trust us . Our shop has a history of more than 20 years .
neutral
user
It seems I find the right place .
happiness
assistant
Yes , absolutely ! We have a very good reputation in the neighborhood .
happiness
user
When can I have my trousers if I bring it to you tomorrow ?
neutral
assistant
If you like you can wait here . They will be ready in one hour and a half .
neutral
user
All right . See you tomorrow .
happiness
assistant