I ’ m so frustrated !
disgust
user
what ’ s wrong , Jim ?
neutral
assistant
I called the electronics shop to find out what time they close , and it took me twenty minutes to get what I wanted !
neutral
user
Twenty minutes just to find out what their business hours are ?
neutral
assistant
yes.They have some sort of digital receptionist.So when I called in , a machine told me to push a button for the department I wanted to be transferred to .
neutral
user
Oh , I hate getting voicemail instead of a person.What did you do ?
neutral
assistant
I just kept pushing buttons . I was transferred to customer service , but there a machine told me to choose between technical help , warranty information , or price information .
neutral
user
Couldn ’ d you choose to be transferred to a real person ?
neutral
assistant