good morning . How can I help you ?
neutral
user
I'd like to open a new account .
neutral
assistant
have you filled out an application form ?
neutral
user
yes . And I've brought some documents along with me , too . Do you need to see my passport ?
neutral
assistant
yes . I'll just have my assistant look over these quickly and then we'll move on to the next step . Did you want to open up a checking account and a savings account ?
neutral
user
yes . Does the checking account come with a debit card ?
neutral
assistant
yes . Actually , both accounts come with cards that you can use in ATM machines , so that you won't have to come in to the bank to make a transaction .
neutral
user
that's very convenient .
neutral
assistant
it is . Our customers really like it . Do you have any other questions about your new accounts ?
neutral
user
yes . What's the maximum amount that you are allowed to have in an overdraft ?
neutral
assistant
the maximum is $ 1000 .
neutral
user
is there a penalty for having an overdraft ?
neutral
assistant
yes , but it's not much . You just have to pay 1 % interest on the amount . It's much lower rate than any of our loans and it's much better than owing money to most credit cards .
neutral
user
that's true . Is everything alright with my documents ?
neutral
assistant
they're all in order . If you just sign your name here , you'll receive your cards and pin numbers in the mail in about three weeks .
neutral
user
thank you very much .
happiness
assistant