Good morning madam . What can I get you ?
neutral
user
I ’ d like a coffee please .
neutral
assistant
Certainly madam , what kind of coffee would you like ?
neutral
user
What have you got ?
neutral
assistant
Well we have espresso , cappuccino , latte , skinny latte or Americano .
neutral
user
Goodness me ! What a choice ! I think I ’ ll have a cappuccino please .
neutral
assistant