How ’ s it going ?
neutral
user
I ’ m great . Thanks .
neutral
assistant
What do you need ?
neutral
user
I need to know if I have any fees to pay .
neutral
assistant
Actually , you do owe some fees .
neutral
user
How much do I owe ?
neutral
assistant
Your fees total $ 235.13 .
neutral
user
That ’ s crazy !
surprise
assistant
You need to pay these fees soon .
neutral
user
Can I do that right now ?
neutral
assistant
Will you be paying with cash or check ?
neutral
user
I think I ’ ll be paying with cash .
neutral
assistant