What can I do for you ?
neutral
user
I have a problem with this check .
neutral
assistant
What ’ s wrong ?
neutral
user
I wrote out a check for $ 100 and it bounced .
neutral
assistant
Do you have enough money in your checking account ?
neutral
user
I believe so .
neutral
assistant
Give me a moment , and I ’ ll check .
neutral
user
All right . Thanks .
neutral
assistant
You only have $ 57 left in your checking account .
neutral
user
That ’ s impossible .
surprise
assistant
I ’ m sorry , but that ’ s what our records show .
neutral
user
Okay . Thanks . Have a nice day .
neutral
assistant