What is this ? I didn't order that .
neutral
user
I ’ m terribly sorry . May I have your order again ? I'll get it right away .
sadness
assistant
I've ordered savory pork and coleslaw .
neutral
user
I'm sorry . I must have made a mistake . I'll bring them for you at once .
sadness
assistant
Hey ! What is this ?
neutral
user
Pardon me , Miss . But didn't you order chicken soup ?
neutral
assistant
Oh , Is that what this is ?
neutral
user
I believe so . But if it really bothers you , I'll replace it for you .
neutral
assistant
No , don't replace it . Give a refund .
neutral
user
Sorry . I'm afraid we can't . But you may order something else instead .
sadness
assistant
Oh , really ? Give me a clam soup .
surprise
user
Okay , Miss .
neutral
assistant
Thank you .
happiness
user
I hope you enjoy your dinner .
happiness
assistant