Good morning , Madam . How can I be of service ?
neutral
user
I'd like to pay this cash into my account please . I usually do it at the machine , but the queue is very long today .
neutral
assistant
Yes , I'm sorry about that . One of our Atms is down and we are waiting for it to be repaired , but it should be up and running again very soon .
neutral
user
I see . Here's my Bank Book .
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assistant
You need to fill out the deposit slip as well . Here you go , Madam .
neutral
user
Thanks .
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assistant