Housekeeping , may I help you ?
neutral
user
Yes , I'm missing a sweater . I sent it in the laundry yesterday , but my laundry was returned without it .
neutral
assistant
May I have your room number , please ?
neutral
user
505 .
neutral
assistant
505 . Let me check it out . Just a moment , please . I'm sorry . You're right . We have found your sweater . We made a mistake delivering the laundry . We'll send it up to your room at once . We're very sorry for the inconvenience
neutral
user
That's all right
happiness
assistant