We need to take the accounts system offline to carry out the upgrade . But don't worry , it won't cause too much inconvenience . We're going to do it over the weekend .
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user
How long will the system be down for ?
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assistant
We'll be taking everything offline in about two hours ' time . It'll be down for a minimum of twelve hours . If everything goes according to plan , it should be up again by 6 pm on Saturday .
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user
That's fine . We've allowed forty-eight hours to be on the safe side .
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assistant