Hello , China Southern Airlines . Can I help you ?
neutral
user
Yes , could I make a reservation to New York on July 21st , next Friday ?
neutral
assistant
Sorry , there is no flight available on July 21st .
neutral
user
That's too bad . What's the earliest flight available ?
neutral
assistant
I can give you a reservation on flight No CZ 387 on July 22nd .
neutral
user
What about the fight schedule ?
neutral
assistant
It departs at 12:10 and arrives at 15:10 next day .
neutral
user
Is it a non-stop flight ?
neutral
assistant
Yes .
neutral
user
Sounds good . I'd like to take this flight .
neutral
assistant
Would you prefer first class or economy class ?
neutral
user
Economy class .
neutral
assistant
And your name , please ?
neutral
user
Edward Smith .
neutral
assistant
Mr . Smith , you can get things fixed through our agencies in Guangzhou . Do remember to bring your passport with you .
neutral
user
Yes , many thanks . Goodbye .
happiness
assistant