Good afternoon . May I help you ?
neutral
user
Yes , I ’ m here to see Joanna Stevens . I have an appointment at four .
neutral
assistant
Certainly , may I take your name ? I ’ ll let her know you ’ Ve arrived .
neutral
user
Sure , it ’ s Josh O ’ Neil .
neutral
assistant
Ms . Stevens will be with you momentarily . Can I offer you something to drink ?
neutral
user
Yes , a coffee would be nice , thank you .
neutral
assistant