Hello , this is Lucie Jing calling from Lincoln Bank . May I speak to Mr Was , please ?
neutral
user
Speaking .
neutral
assistant
Ah , hello , Mr Was . I'm just calling about your new credit card . It has arrived with us , so you can either come to collect it , or we can send it on to you .
neutral
user
Sending it won't be necessary . I'm actually coming in for a meeting with my Personal Banker this afternoon .
neutral
assistant
What perfect timing !
happiness
user
Indeed . Is there anything I need to do before I collect it ?
neutral
assistant
Not really . But we do recommend you to read through our terms and conditions again before you sign the card , just in case there is something you aren't happy with .
neutral
user
I'm sure it'll be fine . How about my PIN number ?
neutral
assistant
That will be sent on to you within 2 working days . Then , you can start using your new card .
neutral
user
Great . I'll be in later today . Thanks for calling . Bye .
happiness
assistant