Good afternoon , ladies . May I help you ?
neutral
user
Can we have two adjoining double rooms , sir ?
neutral
assistant
Have you made a reservation , ladies ?
neutral
user
I'm afraid not .
neutral
assistant
One moment , please . I have to check if there are rooms available . I'm sorry , ladies . We have only two double rooms available but they are on different floors . Would you mind that ?
neutral
user
We prefer on the same floor because we will probably chat late at night .
neutral
assistant
Then may I suggest a family suite ? We have just had a cancellation .
neutral
user
What is it like ?
neutral
assistant
It's a big room with a king-size double bed and two single beds . We could also add rollaways .
neutral
user
That's great ! How much is it ?
happiness
assistant
Two thousand hongkong dollars per night plus ten percent service charge and five percent government government tax .
neutral
user
That's fine .
neutral
assistant
But ladies , the room is not yet ready . There will be a delay of about half an hour . Perhaps you could fill in the registration form first , and then rest in our lobby for a while . We will let you know when the room is ready .
neutral
user
Alright , hanks .
neutral
assistant
Ladies , hotel policy requires one night's room charge as deposit .
neutral
user
Do you take traveler's checks ?
neutral
assistant