Transforming the Collection Experience
Holiday Collection Tactics
Canadian Repayment Preferences
Past-due Payment Portal
Collection Software KPIs
Loss Calculator
On Demand Webinar
Bridge the gap between what past-due consumers want and what they're getting
Based on 2020 Canadians Consumers Survey
As of today, millions of people have had their lives directly impacted by the COVID-19 pandemic. Consumers are looking for solutions that work with them to overcome these unprecedented challenges. In this webinar, we will present actionable data from our country-wide research on consumers' preferences in regards to late bills.
To give you a glimpse of what we discovered, did you know that even though 77% of Canadians prefer online solutions to pay their late bills, 64% report having been forced to go about it by phone or in-person due to lack of optionality? Register today to learn how to bridge the gap between what past-due consumers want and what they're getting.
Topics of this webinar:
Challenges and opportunities of a shifting collections landscape;
Actionable data from our country-wide research on consumers preferences in regards to late bills;
How to translate these insights into a robust communication and recovery process;
How to improve operational efficiency of existing resources;
AMIR TAJKARIMI
CEO & Co-Founder, Lexop
Amir Tajkarimi is the CEO and co-founder of Lexop, a fast-growing fintech startup that's leading a change within the collections industry and impacting the lives of tens of thousands of people every day. Prior to that, he practiced banking and IT law for many years at renowned firms such as IMK, BCF, and Heenan Blaikie and then with National Bank of Canada. He is a published author and has contributed to the "Doing Business Report" presented by the World Bank Group.
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