or Call 1.877.459.4347
Unified Collaboration
Drive productivity by providing business collaboration services that are seamlessly integrated with enterprise-quality voice communications.
Features & Seat Types
Deploying Teams with PBX
Management Portal
Speech Analytics
International HPBX
Cisco UC-One Connect
Unified Contact Center
Provide a 'WOW!' customer experience with Evolve IP's analyst-acclaimed omnichannel contact center for 40% less than comparable solutions!
Workforce Optimization
Implementation & Training
Agent Call Handling
Agent Interaction Tools
Leadership & Monitoring
Queues & Routing
Gartner CCaaS MQ
A better, more-affordable, DaaS solution
Gartner's Market Guide for DaaS
See how our award-winning product suite can come together to empower any business
Contact Center Software Comparison Martix
White Label Partners
OSSmosis Provisioning Portal
Partner Knowledge Base
Two-Minute Tech
Virtual PBX vs. Hosted PBX
Evolve Cares
OneCloud™
Why Workspaces
What is PC Over IP?
Virtual Desktops | DaaS PCoIP Technology Explained: What is PC Over IP?
PCoIP Technology Explained: What is PC Over IP?
PCoIP, also known as "PC over IP", is a high performance display protocol purpose-built to deliver virtual desktops and to provide end users with the best, total rich desktop experience regardless of task or location.
Ready for Simplified Desktops?
PCoIP is a game changer for productivity; fully address end users' evolving needs while further simplifying desktop management, enabling collaboration, reducing operating costs, and increasing overall desktop security.
Download Our DaaS for Dummies Guide
Implementation was smooth and effortless.
- MIS Director in the Media Industry
They pick up the phone, they answer e-mails immediately. They are a true solution when we need it.
DaaS for Dummies Guide
Rich Desktop Experience Regardless of Task or Location
PCoIP, also known as "PC over IP", is a high-performance display protocol purpose-built to deliver virtual desktops and to provide end users with the best, total rich desktop experience regardless of task or location. With PCoIP, the entire computing experience is compressed, encrypted and encoded in the data center before being transmitted across a standard IP network to PCoIP-enabled endpoint devices.
Unlike legacy display protocols, which were built to deliver applications, PC over IP was built from the ground up with desktop delivery in mind. Highly tuned with adaptive technologies, it ensures the best user experience regardless of end-user location on the LAN or across the WAN.
VMware View with PCoIP, the delivery platform for The Evolved Office: Desktop, enables a solution to deliver virtual desktops between software end-points. VMware View Manager uses the PCoIP protocol to connect from PCs, laptops or thin clients running the VMware View Client to virtual desktops running centrally in the data center to provide a software PC over IP solution. Combined with the option to support PCoIP hardware enabled end points, VMware View is the only solution capable of addressing the full range of end users from the task worker to the power user including high-end users with demanding 3D requirements.
IT Benefits of VMware View with PCoIP
VMware View with PCoIP enables IT organizations to standardize on the leading desktop virtualization platform. With standardization comes the ability to address an increasingly diverse set of user requirements and extend the benefits of desktop virtualization to the full range of end-users. With VMware View and PCoIP, IT organizations are better positioned to deliver the highest levels of service and address the evolving needs of end-users while further simplifying desktop management, reducing operating costs and increasing overall desktop security.
End-user Benefits of VMware View with PCoIP
For end-users, VMware View with PCoIP delivers the best user experience with maximum flexibility. Work with productivity applications, view multimedia content, choose from any number of display configurations and seamlessly access locally attached peripherals for an uncompromised, rich computing experience. With PC over IP more end-users can realize the benefits of the VMware View virtual desktop solution from more locations than ever before.
Real-time Demo of Evolve IP's Workspaces
TCO Analysis for Microsoft Teams Direct Routing and Enterprise PBX/Contact Center
Comparing VDI to Hosted Virtual Desktops / DaaS
Workspaces – Executive Summary
Considerations for a Softphone in a Virtual Desktop
The Evolve IP Compliance CloudTM
Compliance is a way to do business … not an afterthought when clients need it.
At Evolve IP we have a dedicated compliance and security practice and work with two of the world's top 3rd-party compliance auditors, Grant Thornton and Ernst & Young, to enable customers to extend their compliance to our fully audited cloud. This focus allows us to deliver the documentation and assurances that other's simply cannot including HIPAA / HITRUST, PCI-DSS (all 12 sections), SOC 2/3 and more. The Compliance CloudTM includes true client isolation, encryption in transit and at rest, private VLANs, firewalls and dozens of other security measures.
We have been Evolve DaaS clients for just about 2 years. What execs really need to know is how much productivity DaaS brings to an organization. We have estimated that each employee saves 10 minutes a day in startup and shutdown time. Probably another 5 minutes a day in work from home productivity - i.e. more likely to log in from their home PC than if they had to carry a laptop home every night and no clunky VPN or Citrix session to dissuade them from getting on.
So, 15 minutes a day, that is 3% of their day back. 3% of an $80,000 a year employee is $2,500.
DaaS has a 300% return, with no capital at risk. That is what I would tell your execs. Feel free to ask questions.
Steve Murphey, Vice President
"AN interesting product" Forget VDI in a box, Evolve-IP virtual desktop is VDI in a box minus the box. Think of a subscription model for VDI that integrates with your AD environment seamlessly and you have Evolve-IP's virtual desktop solution.
Alex Fuchs, IT Director for CCMD
"Evolve IP understood our situation. They promised to design the most cost-efficient communications and data technology solution for us without burdening us with extra bells and whistles we didn't really need or couldn't afford at the time. "
- Paul Kappel, Southeastern Chapter President Junior Achievement
What the Experts Think
Our analyst-acclaimed solutions are built on a world-class, compliant architecture that leverages the blue-chip technologies organizations already know and trust.
We deploy best-of-breed solutions including: Disaster Recovery, Contact Center, Unified Communications, DaaS, IaaS. Our services are analyst-acclaimed, vendor-validated, client recommended and award-winning.
Evolve IP is proud to have achieved the honor of being HITRUST CSF certified! Certification to the HITRUST Common Security Framework (CSF) affirms that all of Evolve IP's cloud computing and cloud communications services adhere to the strictest security standards for electronic protected health information (PHI). The HITRUST security standard was developed by and for the healthcare industry as a means of going above and beyond the compliance requirements of HIPAA.
The HITRUST Common Security Framework (CSF) was developed to address the multitude of security, privacy and regulatory challenges facing healthcare organizations. The HITRUST CSF was developed by healthcare and IT professionals to provide an efficient and prescriptive framework for managing the security requirements inherent in HIPAA. HITRUST CSF rationalizes healthcare-relevant regulations and standards into a single overarching security framework. An important part of the "What is HITRUST" answer is understanding that the CSF is risk-based and compliance-based so that organizations can tailor the security control baselines and vendor management programs that they follow based on their specific organization type, size, systems, and regulatory requirements.
The Privacy regulations of the U.S. Health Insurance Portability and Accountability Act (HIPAA) require health care providers, organizations, and their business associates, develop and follow procedures that ensure the confidentiality and security of protected health information (PHI) when it is transferred, received, handled, or shared. This applies to all forms of PHI — paper, oral, and electronic, etc. Those who fail to adhere to HIPAA can suffer from huge fines climbing into the millions of dollars for major violations.
The Compliance Cloud™ fully enables covered entities and their business associates subject to HIPAA regulations to leverage a secure environment to process, maintain, and store protected health Information (PHI) featuring among other controls.
SSAW 16 Service Organization Control II (SOC 2)
Evolve IP has received an SSAE 16 SOC 2 Type II report on our internal controls relating to how we assess and address the potential risks associated with the security, availability, and confidentiality of not only the cloud-based services that we provide, but also our physical and logical infrastructure. Evolve IP utilizes the Certified Public Accounting firm of Grant Thornton to perform its annual audit and attestation in accordance with the Statements on Standards for Attestation Engagements No. 16 and the associated Trust Services Principles, as published by the AICPA, to evaluate the effectiveness of Evolve IP's service organizations controls.
While Forbes regularly features coverage and recognition about Evolve IP, they've most recently recognized Evolve IP as being the "Best Cloud Computing Companies And CEOs To Work For In 2017". They've ranked Evolve IP in the Top 3 just behind Google and Microsoft in the Cloud Infrastructure classification. (Feb 2017). Forbes also recently recognizes Evolve IP for bringing Singer Equipment Corporation, a mainstream business based in PA, into the cloud by means of unified communication. (Sept 2017). Last year, Forbes recognized Evolve IP's survey of 1,080 executives citing that the number one reason to go to the cloud is the same reason that it is avoided. (Mar 2016).
Unified Communications Product of the Year
TMC and Internet Telephony Magazine have named Evolve IP's unified communications platform as a 2017 Unified Communications Product of the Year Award winner. This marks the 6th time Evolve IP has been honored with this prestigious award and follows a series of product innovations that have allowed the company to rapidly expand its international coverage.
Evolve IP's business collaboration tools and IP phone system dramatically improve employee productivity in the office and on the road with a Unified Communications as a Service (UCaaS) platform that fully integrates voice, video, instant messaging & presence (IM&P), desktop sharing, audio/web conferencing and more. The company also provides a sophisticated Web-based management portal, OSSmosis®, that allows administrators to easily configure system functions and quickly modify users without the need to reach out to a third party for changes.
Inc. magazine has recognized Evolve IP in the 34th annual Inc. 500|5000, an exclusive listing of the nation's fastest-growing private companies. The list will be unveiled in the September issue of Inc.
The story of this year's Inc. 5000 is the story of great leadership. In an incredibly competitive business landscape, it takes something extraordinary to take your company to the top," says Inc. President and Editor-In-Chief Eric Schurenberg. "You have to remember that the average company on the Inc. 5000 grew nearly six-fold since 2012. Business owners don't achieve that kind of success by accident.
Payment Card Industry Data Security Standard (PCI DSS)
Evolve IP has achieved Payment Card Industry (PCI) Data Security Standard (DSS) compliance covering all 12 sections of the PCI DSS. The PCI data security standard is a comprehensive set of standards that require merchants and service providers that store, process, or transmit customer payment card data to adhere to strict information security controls and processes. It was created by the founding brands of the PCI Security Standards Council, which includes American Express, Discover Financial, JCB International, MasterCard Worldwide, and Visa Inc.
Evolve IP is also a registered and participating member of the CSA Security, Trust & Assurance Registry (STAR). The CSA was formed to encourage transparency of security practices within cloud providers. It is a free, publicly accessible registry that documents the security controls provided by various cloud computing offerings, thereby helping users assess the security of cloud providers they currently use or are considering contracting with. CSA STAR is open to all cloud providers, and allows them to submit assessment reports that document compliance to CSA published best practices. The searchable registry will allow potential cloud customers to review the security practices of providers, accelerating their due diligence and leading to higher quality procurement experiences. CSA STAR represents a major leap forward in industry transparency, encouraging providers to make security capabilities a market differentiator.
Deloitte's Technology Fast 500TM
Evolve IP has been ranked for the second consecutive year on Deloitte's Technology Fast 500™, a ranking of the 500 fastest growing technology, media, telecommunications, life sciences and energy tech companies in North America – both public and private. Technology Fast 500 award winners are selected based on percentage fiscal year revenue growth from 2012 to 2015. The list is a veritable Who's Who of technology that has included tech companies like Google, VMware and Facebook.
Technology Fast 500 provides a ranking of the fastest growing technology, life sciences, and energy the companies – both public and private – in North America. Technology Fast 500 award winners are selected based on percentage fiscal year revenue growth during the period from 2012 – 2016.
Red Herring has named Evolve IP as one of the Top 100 Companies in North America. Red Herring's Top 100 recognizes the leading and most promising private companies from around the world. Among the over 20 criteria used to analyze companies for the award, Evolve IP was noted for its financial performance, technological innovation, customer footprint, the DNA of its founders and addressable market.
Red Herring selects the award winners for North America from approximately 1,200 privately financed companies each year in the US and Canada. Since 1996, Red Herring has kept tabs on these organizations and its editors were among the first to recognize that companies such as Facebook, Twitter, Google, Yahoo, Skype, Salesforce.com, YouTube, Palo Alto Networks and eBay would change the way we live and work.
Evolve IP has been recognized as one of the "Best Entrepreneurial Companies in America" in Entrepreneur magazine's Entrepreneur360™ Performance Index, a study involving a comprehensive analysis of private companies in America. Based on this study forged by Entrepreneur, Evolve IP is recognized as a company that exemplifies growth, not just in top and bottom line, but in sustainability and the ability to achieve lasting success.
According to Entrepreneur, after evaluating approximately 10,000 U.S. based firms, the team of editors and researchers behind the E360 Performance Index collected more than 250 pieces of data from the finalists, focusing on growth drivers and challenges, goal setting, resource allocations, and reward systems. The analysis uncovered a class of leading companies, including Evolve IP, whose continued success is largely based on superior value creation for their customers, building an adaptive learning culture, and aggressive geographic expansion—placing them amongst the most dynamic firms in America today.
Virtual Desktop Software: The Pros and Cons
What is a Virtual Desktop?
The Zero Client v Thin Client Difference
Evolve IP Named To The Gartner Magic Quadrant for Contact Center as a Service
November 16, 2020 / Evolve IP
Evolve IP today announced that Gartner has named it to the Magic Quadrant for Contact Center as a Service*. Evolve IP's omnichannel offering, which runs 30-40% less than comparable...
Evolve IP Appoints Pete Stevenson as CEO and Randal Thompson as CRO to Drive Next Phase of Growth
October 16, 2020 / Evolve IP
Evolve IP, a leading global provider of Work Anywhere™ solutions, today announced that the Company's Board of Directors has unanimously appointed board member Pete Stevenson as Chief Executive Officer....
Evolve IP Enhances Its Microsoft Teams and Cisco Voice Direct Routing Platform
September 22, 2020 / Evolve IP
Evolve IP announced that it has integrated SMS business messaging and voice recording with AI speech analytics into its Microsoft Teams direct routing platform.
Evolve IP Integrates Business Messaging Into Microsoft Teams; Enhances Microsoft's Direct Routing Solution
Evolve IP® announced that it has launched a fully-integrated SMS / business messaging platform for its Microsoft Teams Direct Routing solution.
Email - info@evolveip.net
Phone - 877.459.4347, Opt. 2
Email - support@evolveip.net
UC-One Connect
Desktop-as-a-Service
Virtual Device Clients