The Manor House
Manor Friends
"You will feel the difference when you walk through the door"
At The Manor House we believe you will see the difference in our approach to caring the minute you walk through the door. We have been independent and family run for more than 30 years, and are proud to have achieved a reputation for excellence in nursing care. We always try to meet each of our residents particular tastes and preferences to ensure their happiness and provide a home away from home.
We are proud to be different from other care homes, and would love you to see that for yourself. The Manor always welcomes visitors, but if you would like to see what we have to offer, you can arrange to meet with the manager at your convenience.
"The staff are wonderful, kind and thoughtful. You get lots of care, without the intrusion."
Sally, resident
"If you have to be away from home, you can't get much better than this."
Nina, resident
"The view is lovely! It's different from other places, I have the freedom to live my life as I want."
Phyllis, resident
Visiting the Manor House:
Staying in touch with your relative / friend is important and we want to help you do this as safely as possible.
Wales is operating alert levels and the arrangements for visitors will differ depending on the local and national alert level.
Please contact us by phone or email for timely and detailed information. We will let you know when visits can take place, how many people can visit at one time, the duration of the visit, where the visit will take place, whether you will need to have a COVID test and what else to expect ahead of the visit.
To reduce the risk of COVID-19 in The Manor House, we are limiting the number of visitors, and in accordance with current guidance, we are operating a designated visitor system. Welsh Government guidance advises that there should be one named designated visitor for indoor/inside visits for each resident with a nominated deputy who can take their place if the designated visitor is ill or not able to visit. Families to select who the nominated visitor / deputy should be. The arrangements for visits or the number of visitors may change, depending on the alert level.
The rules for visiting people where there are exceptional circumstances (such as end of life) will be different.
Please contact us if you need to talk about this. Thank you in advance for helping keep the residents safe and for your patience and support.
susanmary.evans@btinternet.com
Milsom House
© The Manor House, St Hilary, 2021