Competency Interview
Social interview
Reference interview
Attention To Detail: The ability to process detailed information effectively and consistently
Behavioral Examples
stays alert and concentrated
is annoyed by small mistakes
remains focused when dealing with detailed information
handles details meticulously and makes very few mistakes
follows instructions carefully and flawlessly
checks his/her own work and focuses on details
stays critical in routine tasks and keeps an eye on his/her own performance
is able to work with numbers for a long time on end
orders data on topics discussed with an eye for relevant detail
readily recognizes contradictions in detailed information
readily recognizes gaps in graphic representations
develops ideas thoroughly and meticulously into an effective plan of action
devises systems to monitor and control detailed information adequately
Strategical
readily detects inconsistencies in reports, budgets et cetera
picks essential details from a complex amount of information
readily recognizes contradictions in a large amount of complex information
recognizes trends in numerical information
recognizes details in behavior and data that are relevant to a certain pattern
Attention to detail can be easily developed if the candidate has a more than average score (7,8,9) on the drive Order & structure.
How do you check your, and other people's work for mistakes? When was the last time you did this? How did you do it?
Could you give an example of a work situation in which you had to process a large amount of data?
Have you ever performed a task for which precision was paramount?
What do you do in your position to avoid making mistakes?
When was the last time your work was flawless?
Development Activities
Take some time to solve a problem; the success of your work is in the details.
Review other people's work and look for inaccuracies.
Think about the question, take a break, and analyze it again.
Remain accurate, particularly when you are put under pressure.
Observe a colleague who is known to work neatly and see how he does it.
Coaching Advice
Review your candidate's work together with the candidate and see if you can make him think of a way to improve that work next time.
Give your candidate ample time to finish his work so he does not feel forced to finish it in a hurry.
Let your candidate reflect on the importance of accuracy and detail in his work and what the consequences of inaccuracy might be.
Check together with your candidate whether you can find a pattern in his inaccuracies.
Create an open learning environment in which mistakes are allowed.