Home / Success & Inspiration
Delivering Happiness
In this, his first audiobook, Tony Hsieh – the widely admired CEO of Zappos, the online shoe retailer – explains how he created a unique culture and commitment to service that
Delivering Happiness quantity
Categories: Business & Entrepreneurship, Success & Inspiration Tags: business, entrepreneurship, service, Tony Hsieh, zappos
Ultimate Business Mastery System: How To Maximize Your Sales, Management, And Marketing To Thrive In Any Economic Time ₦5,000
The Ultimate Sales Machine ₦2,500 ₦1,800
Business Growth Master Series 3.0 ₦3,500
In this, his first audiobook, Tony Hsieh – the widely admired CEO of Zappos, the online shoe retailer – explains how he created a unique culture and commitment to service that aims to improve the lives of employees, customers, vendors, and backers. Using anecdotes and stories from his own life experiences, and from other companies, Hsieh provides concrete ways that companies can achieve unprecedented success. Even better, he shows how creating happiness and record results go hand-in-hand.
He starts with the "Why" in a section where he narrates his quest to understand the science of happiness. Then he runs through the ten Zappos "Core Values" – such as "Deliver WOW through Service", "Create Fun and A Little Weirdness", and "Build a Positive Team and Family Spirit" – and explains how you and your colleagues should come up with your own.
Hsieh then details many of the unique practices at Zappos that have made it the success it is today, such as their philosphy of allocating marketing money into the customer experience, thereby allowing repeat customers and word-of-mouth be their true form of marketing. He also explains why Zappos's number-one priority is company culture and his belief that once you get the culture right, everything else – great customer service, long-term branding – will happen on its own.
Finally, Delivering Happiness explains how Zappos employees actually apply the Core Values to improving their lives outside of work – and to making a difference in their communities and the world.
How to Become CEO
This is a book of hard-headed idealism that will empower you to develop leadership qualities: vision, persistence, integrity, and respect for superiors, subordinates, peers, and self.
The Invisible Profit System
Conventional wisdom suggests generating additional sources of revenue, outside of your paycheck. Chris Widener shares his proven system
He started his career with almost nothing but his own imagination – and ever since he's been challenging conventional wisdom. In this extraordinary audio program Paul Hawken demonstrates that the answers to small business problems today cannot be solved by college degrees, training or money – but only by you. Listen in as Paul Hawken [...]
Lucky or Smart?
At 27, Bo Peabody was an Internet multi-millionaire. In the heady days of the late 1990s, though, when every cool kid had an IPO, that wasn't very remarkable.
The App Millionaire: How to Make 'Sleep Money' with a Micro-Business
The marketplace is chock full of books on business and entrepreneurship. To the credit of many visionary business authors, some of these books are actually good reads. The App Millionaire, however, is a book that only comes around once in a decade, if that. The genius of The App Millionaire is that it forces you [...]
The Entrepreneur Roller Coaster will prepare you for the wild ride of entrepreneurship. It will warn you (of forthcoming fears, doubts, and the self-defeating...
Design Like Apple: Seven Principles for Creating Insanely Great Products, Services, and Experiences
From his earliest days at Apple, ...
EntreLeadership
If you?re at all responsible for your company?s success, you can?t just be a hard-charging entrepreneur or a motivating, encouraging leader. You have to be both!
Get The Very Best of Business Books
NOT AVAILABLE YET.............DO NOT PLACE ORDER FOR THIS.
Little Bets
How did Pixar go from producing CAT scan images to winning Oscars? How did Steve Jobs turn Apple into a world-beating company? How does Amazon's culture encourage innovation? How can?you?find the creative solutions demanded by our ever-changing world? The answer, according to renowned business thought-leader Peter Sims, is LITTLE BETS. In these fast-moving times, it's [...]
The Big Short : Inside the doomsday machine
The stock market crash of 2008 gave America a small glimpse of the true nature of Wall Street?the bizarre feeder markets where the sun doesn't shine...
FREE: The Future of a Radical Price
In Free, Chris Anderson makes the compelling case that, in many instances, businesses can profit more from giving things away than they can by charging for them.
Making The Shift
In this ?audio program, SUCCESS Magazine Publisher (and author of The Compound Effect) Darren Hardy guides, motivates and inspires