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Brokered Products Portfolio
ISC's Brokered Products service is an asset-sharing solution between ISC and the campus. The service leverages economies of scale, allowing clients to quickly access licensed products that are managed in a central University portfolio. Product liaison support and consultation is available through this service for each offering, but technical support is provided through the service's vendor partners.
Please note: Due to increased demand for Zoom at Penn, an enterprise agreement has been reached, and Zoom is no longer a Brokered Product. For more information, please see ISC's PennZoom Service page.
Here is a list of products and services in the current portfolio:
Product or Service
Faculty and Staff should contact their IT Support Staff for access to Adobe software.
Adobe Acrobat Pro DC
Used by/Available to
Full time Faculty & Staff may be licensed. All others may have access through school computer labs.
Capacity Assumptions/Restrictions
License is not available to contracted staff or students outside computer labs. Go to the Computer Connection to order a subscription.
Coverage is limited to 25% Creative Cloud for PSOM.
Coverage is limited to 50% Creative Cloud for all other University (non-medical) locations.
Continuity & Security
Not certified by Penn for HIPAA data
https://www.adobe.com/security.html
This offering is funded by Allocated Funds as recommended by the Penn Technology Investment Committee (PTIC).
IT Support Staff are the first contact for faculty, staff, and students.
IT Support Staff may leverage Adobe vendor support by contacting Client Care.
More than 50% savings from list price at current university utilization level.
Faculty and Staff should contact help@isc.upenn.edu for a license and their IT Support Staff access to download the Articulate 360 Software
Articulate 360 creator tools make it simple to build online learning quickly and effectively. This suite includes Storyline, Presenter, Rise, and additional resources.
Full time Faculty & Staff may be licensed.
The software can be installed on multiple machines, but its use of it is restricted per seat.
If users only need to develop online learning content part-time, they can cost share by installing the software wherever needed and moving the seat amongst team member
$600 annually per seat in FY 23
https://articulate.com/support
An Education and volume discount and central contract management
Faculty and Staff should contact their IT Support Staff for access to DocuSign
DocuSign provides a suite of services designed to help business owners collect electronic signatures and manage digital transactions.
With DocuSign, you can send online documents to people who need to sign them, and then collect and manage those signatures.
DocuSign should not be used for any forms that collect High Risk Data (see https://www.isc.upenn.edu/security/data-classification). This would include collection of any health-related information.
Careful consideration must be given to using DocuSign for Moderate Risk Data. To the extent, a School/Center wishes to consider using DocuSign for Moderate Risk FERPA (student education record) data, each School/Center should understand the following:
The contract does not contain Penn's standard Privacy & Confidentiality terms which are typically stronger than those provided by DocuSign.
The contract limits any liability for breach of data to one year's fees ($22,000). In the event of a breach, the School/Center will be responsible for amounts associated with a breach in excess of that amount.
The School/Center will also need to take on additional obligations under the contract before using DocuSign for FERPA data which include:
School/Center must notify students or their parents/guardians if under 18 of the personally identifiable information that it will collect and share with DocuSign and obtain consent (from parents/guardians if under 18) before the student signs up or uses the DocuSign Services.
When obtaining such consent, School/Center should provide students (or parents/guardians, where applicable) with a copy of DocuSign's Privacy Policy (https://www.docusign.com/company/privacy-policy).
School/Center must keep all consents on file and provide them to DocuSign at DocuSign's reasonable request.
$5.00/envelope
https://support.docusign.com/
Close to 50% savings from list price at current university utilization level.
Educause Subscription
Visit www.educause.edu to login
Access to learning, trends and professional network in education in the areas of:
Benchmarking and collaboration
All faculty & staff. Used primarily by ISC, Library.
Continuity and Security
No charge to faculty or staff
Microsoft Power BI Pro
Faculty and Staff should contact their IT Support Staff for access to Microsoft Power BI Pro
Microsoft Power BI is a data analytics and visualizations tool. It can be used to convert disparate sources of data into coherent, visually immersive, and interactive insights
Microsoft Power BI Premium
Faculty and Staff should contact their IT Support Staff for access to Microsoft Power BI Premium
Microsoft Power BI Premium includes all the Power BI features as well as access to insights with advanced AI, unlock self-service data prep for big data, and simplify data management and access at enterprise scale.
$12/user/month
Faculty and Staff should contact their IT Support Staff for access to Microsoft Project
Microsoft Project is a project management software product, developed and sold by Microsoft. It is designed to assist a project manager in developing a schedule, assigning resources to tasks, tracking progress, managing the budget, and analyzing workloads.
Microsoft Visio Licensing
Contact your IT Support Staff
Visio is a Microsoft Windows based diagramming software that includes templates and symbols allowing users to create flowcharts, organizational charts, floor plans, network diagrams, mind maps, infographics and more. Visio is part of the Microsoft Office software suite, although it is sold as a stand-alone program.
Users must have a Penn o365 email or software only account
IT Support Staff should be the first contact
Benefit Take advantage of reduced pricing model
Faculty and Staff should contact their IT Support Staff for access to Microsoft Visual Studio
Microsoft Visual Studio is an integrated development environment (IDE) from Microsoft used to develop computer programs, as well as websites, web apps, web services and mobile apps. Visual Studio uses Microsoft software development platforms such as Windows API, Windows Forms, Windows Presentation Foundation, Windows Store and Microsoft Silverlight. It can produce both native code and managed code.
Faculty & Staff with PennO365 account
Benefit Over 30% discount from list price
Penn on iTunes U
Enter Penn on iTunes U
Login as a Penn on iTunes U Contributor
Description iTunes U is a free service hosted by Apple that allows instructors, administrators, and affiliates to manage and distribute educational audio and video content for viewers using Apple's iTunes Store infrastructure. Penn on iTunes U is a portal for University of Pennsylvania audio, video, and PDF files.
Used by/Available to University faculty, staff, and students
Cost No fee
Support Apple's overview of iTunes U
Free online storage of audio, video, and PDF files. Highlights research and admin outreach to the world at large using Apple's popular iTunes platform. Regular (monthly) trackable user statistics (downloads and streams) from Apple.
Complete Smartsheet License Request Form: https://app.smartsheet.com/b/form/7161d018116241518ec61e4399e9e88d
Smartsheet is a software as a service application for collaboration and work management. It is used to assign tasks, track project progress, manage calendars, share documents, and manage other work. It has a spreadsheet-like user interface.
All Faculty and Staff
Limited licensing pool, available as first-come first serve.
Multi-site redundancy. Hosted at AWS and Equinix. Third party assessments. AES 256 at-rest encryption. Some security and controls settings for local administrators.
https://www.smartsheet.com/trust
$25/full license/month in FY 23
$27.5/full license/month in FY 24
Onboarding provided by Smartsheet
End-users may contact Smartsheet directly for technical and application support
Take advantage of volume discount
Windows Extended Security Licensing
Windows Extended Security Updates
The Windows 7 Extended Security Updates (ESU) is a paid Microsoft service that will deliver security updates to businesses that are still running Windows 7 computers, past the deadline of January 2020 for a substantial fee.
This service is only availabel until 2023 and must be purchased as an annual contract. Pricing is expected to double on an annual basis.
Windows 7 - $13/device/year
Windows Server 2008 Standard - $23/device/2 cores/year
Windows Server 2008 Datacenter - $135/device/2 cores/year
Benefit Reduced pricing model