Tailoring service
Phone number +31884005409
Monday: 12:00—18:00 Tuesday: 10:00—18:00 Wednesday: 10:00—18:00 Thursday: 10:00—20:00 Friday: 10:00—18:00 Saturday: 10:00—18:00 Sunday: 12:00—17:00
Services in this boutique
Monday: 12:00—18:00 Tuesday: 10:00—18:00 Wednesday: 10:00—18:00 Thursday: 10:00—20:00 Friday: 10:00—18:00 Saturday: 10:00—18:00 Sunday: Closed
Our Atelier
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— Free shipping applies to orders of €50 or more.
— Delivery between 2-5 business days.
— Return within 14 days
Online return
Free shipping applies to orders of €50 or more
Delivery between 2-5 business days
Due to the holidays, the return period has been extended from 14 to 30 days
Return in our boutiques
You can retrun items within 30 days
Our customer service team would be happy to answer your questions.
Phone - We are available Monday through Friday from 09:00 AM to 5:00 PM on +31(0)75 64 02 500
WhatsApp - We are available Monday through Friday from 09:00 AM to 5:00 PM on +31(0)75 64 02 500.
E-mail - Send your e-mail to cs@vanilia.com and we will respond within two business days.
Chat - See icon at the bottom of this page.
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Shop now SALE online and in selected shop with sale up to 50%.
• The discount is valid for items on www.vanilia.com.
• Bijenkorf locations are included.
• The discount only applies to select items in the sale category.
• The discount has been included in the sale price.
• Discounts cannot be applied retroactively to previously purchased items.
• Discounts do not apply in combination with other sales or offers.
• Items can be returned within 30 days for free at one of our boutiques or by post for €5.95. More information about our returns policy can be found here.
• Online purchases can be exchanged for a different size, colour, or style. Please indicate your preference on the return form.
• Items purchased from De Bijenkorf or Omoda cannot be returned at our boutiques (and vice versa).
• We offer free delivery in the Netherlands, Belgium, and Germany for online orders of €50 or more.
• We offer international shipping to other countries as well for orders placed online. Click here for more information.
• Vanilia is not liable for any printing or typesetting errors.
• If your question was not answered here, please contact our customer service.
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