Customer alleges Monterey Financial withdrew money without her permission
Burke Burton
HOUSTON — A Conroe woman is suing a financial services company, alleging it withdrew money without her permission.
Kaitlynn Martin filed a complaint July 2 in the Houston Division of the Southern District of Texas against Monterey Financial Services Inc., alleging violation of the Fair Debt Collection Practices Act and the Electronic Fund Transfer Act.
According to the complaint, Martin provided Monterey Financial with her back account information in January 2018 and her permission for them to withdraw $264.72 a month to pay off a debt. In September 2018, the suit alleges, Martin instructed the defendant to stop withdrawals as she was unable to continue making payment for the time being.
The lawsuit states Monterey Financial made an attempt to withdraw funds in February 2019 and lied when Martin inquired, saying that she had given them permission to withdraw the sums. On March 8, 2019, the defendant allegedly withdrew $3,617.94 from the plaintiff's account without her permission.
Martin seeks trial by jury, statutory damages of $1,000, litigation and attorney fees, actual damages and all other just and proper relief. She is represented by attorney Jody B. Burton of Lemberg Law LLC in Wilton, Connecticut.
Houston Division of the Southern District of Texas case number 4:19-CV-02377
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Houston Division of the Southern District of Texas