Community Engagement Specialist (Must reside in DE)
Highmark Inc.
Home, DE
*The incumbent for this role must live in Delaware and be willing to travel to Southeastern PA as needed.
This job is accountable for grassroots efforts, developing relationships and acting as a liaison with local community organizations, key community leaders, partners and health plan members to promote the Organization's role as a leader in improved healthcare for the community at large. The incumbent represents the Organization to enhance the Organization's brand awareness/preference, leadership, image, reputation and community involvement. Works with non-profit organizations with regard to partnerships, volunteerism and special community programs. Implements and manages multiple programs and events that support the Organization's business and community missions. Meets with agencies and organizations that address the under-served population to assess potential collaborative opportunities that address the Social Determinants of Health (SDOH). Implements and manages community programs in assigned territory.
In-field travel throughout assigned territory a minimum of 4 days per week.
Able to work weekends and extended hours as needed. Develop territory management plan according to individual goals.
Develop collaborations and partnerships with key community stakeholders and internal departments to effectively implement community programs and events. Assist in health education presentations as required.
Serve as a representative in the community. Attend meetings and events with community leaders, non-profit organizations and potential partners. Serve as a brand ambassador by wearing company logo identified apparel regularly. Assist in planning and execution of Community Engagement events.
Identify and develop relationships with healthcare stakeholders, faith based leaders, government employees, elected officials and community leaders. Contact unsolicited community organizations and leaders.
Build an understanding of SDOH, Managed Care issues, Medicare, Medicaid, Dual Special Needs and delivery of those services to the community. Meet and communicate with outside entities regularly to learn of community needs.
Collaborate with Medicare Sales team to identify enrollment opportunities.
3 years in Community Engagement/Community Programs/Nonprofit Program
1 year of project management and/or event planning
Medicare Insurance Licensure, including Life and Health Insurance
AHIP (America's Health Insurance Plans) certification
Ability to multi-task and prioritize in a fast-paced environment
Strong work ethic and ability to work semi-independently in a distanced/work-from-home environment
Excellent customer service skills, with an outgoing and enthusiastic personality, demonstrating the ability to engage and work with people from all races and backgrounds
Proficiency in computer applications, including Microsoft Office: Excel, Word, PowerPoint and SharePoint
Teaches / trains others regularly
Travel regularly from the office to various work sites or from site-to-site
Works primarily out-of-the office selling products/services (sales employees)
Physical work site required Yes
Lifting: up to 10 pounds
Lifting: 10 to 25 pounds
Pay Range Minimum:
Pay Range Maximum:
Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.
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