Game crashing when accessing inventory since update
Pinned Locked Moved UNSOLVED Game crashing when accessing inventory since update
Original poster JediSlayer05 14 posts
Ever since the new update, the games keeps crashing every time I access the inventory.
@jedislayer05 To add as well, only when going into the outfit menu it seems....
@jedislayer05 Corrected it by verifying files....
Ubisoft Support Staff Ubi-TheBerry 1370 posts
Hey @JediSlayer05
Thank you for keeping this thread updated!
I'm glad to see you've since been able to resolve your crashing issues, thank you for sharing the steps that helped you!
I'll lock this thread as you've been able to resolve your issue, but if there's ever anything more we can help with just let us know!
in Player Support by SL1NXY
When should we expect the next update fixing all the settlement bugs and the bugs caused by the yule festival?
in Player Support by maxpower6227
Game Download Codes
I may appear stupid here but I pre ordered the Assasins Creed Valhalla gold edition on amazon. They sent me a DLC code that you register at Ubisoft. I did this. It then says Ubisoft will send you an email with the code to put on your console. I never got an email with the code. I thought it was because the 10th was the UK release date, but as today is the 11th I still have no code???????
Official Response Crash after 5 Minutes
I've recently bought Assassin's Creed Valhalla. Now, I'm having a great old time with it, just got to England, decided to ravage Grantebridgecire, do some Mysteries, find some Wealth, all fun and games. Classic Viking stuff.
But this is where I get the problem. Around this westernmost raiding location of that zone (Grantebridgecire), as of last night (27th of June, though in terms of timing it was around 1AM-ish on the 28th), my game crashed. I wanted to go to the Sync Point just south of that raiding place, and it froze, then shutdown to desktop.
Now whenever I go back in, I get to run around for 5 minutes, and it does the same. Freeze, then crash. I've tried everything at this point; Verifying the Game Files, didn't work. Wiping the cache and files cache from my game files, didn't work. Lowering the graphics settings didn't work; My Graphics Drivers are up to date, as is my Windows. Even reinstalling the game did nothing to solve the problem; I could run towards the sync point for 2-3 minutes, and the game would do it again.
The only offshoot that I had, was when I didn't run towards the sync point, and instead away from it, that somewho made it last a while longer. But somewhere in the raid I did nearby (the aforementioned raiding location) it happened again - coincidentally as I was nearing the sync point -. However, this was also the first startup after I cleared the cache and the files cache in the game files. I don't know if that's a factor or not but it's useful information to have.
In time of writing, as well, I've currently reinstalled Ubisoft Connect as well, giving me a 'A Ubisoft service is currently unavailable. Please try again later.', which after writing this paragraph, I've noticed is now fixed. This did lead me to believe it was a Ubisoft Connect issue, but I've not tried to start the game again since.
Either way, I have my doubts whether or not the game is the problem or if Ubisoft is; What I do know is that I just really want to start playing the game again and I've no clue how to go about solving it.
I'm very sorry for the long story, but I felt like if i added all the detail that I know, it's probably of the best help. I hope that this issue will be resolved as soon as possible; I'm assuming it's still a result of game fixes that conflict or otherwise other gameplay issues; I hope to hear back soon as to how to fix this issue.