Navien recalls propane tankless water heaters, boilers
December 21, 2018	By Brian Richesson
Navien is recalling some condensing tankless water heaters and combination boilers due to a risk of carbon monoxide poisoning, the Consumer Product Safety Commission (CPSC) announced.
Navien is recalling condensing tankless water heaters and combination boilers due to a risk of carbon monoxide poisoning. (Photo: Navien and the Consumer Product Safety Commission)
A kit installed on the tankless water heaters and boilers to convert them from natural gas to propane can cause the unit to produce excessive amounts of carbon monoxide. This poses a risk of carbon monoxide poisoning to consumers, the CPSC says. No incidents or injuries have been reported.
According to a recall notice, consumers should immediately stop using the recalled water heaters and boilers that are using propane and contact Navien for a free replacement conversion kit. Consumers who continue use of the water heaters and boilers while awaiting repair should have a working carbon monoxide alarm installed outside of sleeping areas in the home.
The recall involves only Navien condensing tankless water heaters and combination boilers with model numbers NPE-180A, NPE-180S and NCB-180E that have been or will be converted from using natural gas to propane, the recall announcement states. The recalled water heaters and combination boilers were manufactured between July 9, 2018, and Oct. 14, 2018. The manufacturing date is identified within the serial number. The serial number is printed on a label affixed to the side of the unit and on the product packaging. The first two digits identify the year; the next single digit identifies the month; and the last two digits identify the day.
Consumers can contact Navien at 800-244-8202 from 8 a.m. to 5 p.m. Pacific time or e-mail recall@navien.com.
Featured photo: Navien and the Consumer Product Safety Commission
This article is tagged with Consumer Product Safety Commission, Navien, recalls, water heaters and posted in News
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About the Author: Brian Richesson
Brian Richesson is the editor in chief of LP Gas Magazine. Contact him at brichesson@northcoastmedia.net or 216-706-3748.
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