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Don't blame passengers
LAST year Oyster card users travelling on the Tube and train were overcharged by a staggering £60million - that's more than a million pounds a week.
LAST year Oyster card users travelling on the Tube and train were overcharged by a staggering £60million - that's more than a million pounds a week.
It is not good enough for the Mayor of London, Transport for London and the rail companies to just shrug their shoulders and blame passengers for not swiping their cards properly, as frequently there are problems with the system such as the barriers not working properly.
On my travels around London, I often see problems at train stations where barriers are left open or the Oyster machines are not obvious at all for passengers to swipe their cards.
I am keen to hear from rail and Tube passengers who have faced repeated problems with being overcharged at a specific station.
If you have experienced being ripped off by the Oyster system, then please do drop me a line.
CAROLINE PIDGEON AM Leader of the Liberal Democrats London Assembly Group and vice-chairwoman of the London Assembly transport committee