Cookie Policy of Collabra Technology, Inc.
This document informs Users about the technologies that help Collabra Technology, Inc. to achieve the purposes described below. Such technologies allow the Owner to access and store information (for example by using a Cookie) or use resources (for example by running a script) on a User's device as they interact with Collabra Technology, Inc.
Collabra Technology, Inc. uses Trackers managed directly by the Owner (so-called "first-party" Trackers) and Trackers that enable services provided by a third-party (so-called "third-party" Trackers). Unless otherwise specified within this document, third-party providers may access the Trackers managed by them.
Activities strictly necessary for the operation of Collabra Technology, Inc. and delivery of the Service
Collabra Technology, Inc. uses so-called "technical" Cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or delivery of the Service.
Third-party Trackers
This type of service allows Collabra Technology, Inc. to monitor the use and behavior of its components so its performance, operation, maintenance and troubleshooting can be improved.
Which Personal Data are processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of Collabra Technology, Inc.
New Relic (New Relic)
New Relic is a monitoring service provided by New Relic Inc.
The way New Relic is integrated means that it filters all traffic of Collabra Technology, Inc., i.e., communication between the Application and the User's browser or device, while also allowing analytical data on Collabra Technology, Inc. to be collected.
Personal Data processed: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service.
Pingdom (Pingdom AB)
Pingdom is a monitoring service provided by Pingdom AB.
Place of processing: Sweden – Privacy Policy.
Collabra Technology, Inc. uses Trackers to enable basic interactions and functionalities, allowing Users to access selected features of the Service and facilitating the User's communication with the Owner.
This type of service allows Users to interact with third-party live chat platforms directly from the pages of Collabra Technology, Inc., in order to contact and be contacted by Collabra Technology, Inc.'s support service.
Zendesk Chat (Zendesk, Inc.)
Zendesk Chat is a service for interacting with the Zendesk live chat platform provided by Zendesk, Inc.
Personal Data processed: Cookies, Data communicated while using the service, email address, first name and last name.
Collabra Technology, Inc. uses Trackers to provide a personalized user experience by improving the quality of preference management options, and by enabling interaction with external networks and platforms.
This type of service allows you to view content hosted on external platforms directly from the pages of Collabra Technology, Inc. and interact with them.
Google Maps widget
Google Maps is a maps visualization service provided by Google LLC or by Google Ireland Limited, depending on the location Collabra Technology, Inc. is accessed from, that allows Collabra Technology, Inc. to incorporate content of this kind on its pages.
Instagram is an image visualization service provided by Facebook, Inc. or by Facebook Ireland Ltd, depending on the location Collabra Technology, Inc. is accessed from, that allows Collabra Technology, Inc. to incorporate content of this kind on its pages.
This type of service allows interaction with social networks or other external platforms directly from the pages of Collabra Technology, Inc.
The interaction and information obtained through Collabra Technology, Inc. are always subject to the User's privacy settings for each social network.
It is recommended to log out from the respective services in order to make sure that the processed data on Collabra Technology, Inc. isn't being connected back to the User's profile.
Facebook Like button and social widgets
The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc. or by Facebook Ireland Ltd, depending on the location Collabra Technology, Inc. is accessed from,
Collabra Technology, Inc. uses Trackers to measure traffic and analyze User behavior with the goal of improving the Service.
Hotjar Form Analysis & Conversion Funnels (Hotjar Ltd.)
Hotjar is an analytics service provided by Hotjar Ltd.
Hotjar honors generic Do Not Track headers. This means your browser can tell its script not to collect any of your data. This is a setting that is available in all major browsers. Find Hotjar's opt-out information here.
Place of processing: Malta – Privacy Policy – Opt Out.
Google Analytics is a web analysis service provided by Google LLC or by Google Ireland Limited, depending on the location Collabra Technology, Inc. is accessed from, ("Google"). Google utilizes the Data collected to track and examine the use of Collabra Technology, Inc., to prepare reports on its activities and share them with other Google services.
Place of processing: United States – Privacy Policy – Opt Out; Ireland – Privacy Policy – Opt Out.
Google Analytics Advertising Reporting Features
Google Analytics on Collabra Technology, Inc. has Advertising Reporting Features activated, which collects additional information from the DoubleClick cookie (web activity) and from device advertising IDs (app activity). It allows the Owner to analyze specific behavior and interests Data (traffic Data and Users' ads interaction Data) and, if enabled, demographic Data (information about the age and gender).
Users can opt out of Google's use of cookies by visiting Google's Ads Settings.
Personal Data processed: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and various types of Data as specified in the privacy policy of the service.
Content performance and features testing (A/B testing)
The services contained in this section allow the Owner to track and analyze the User response concerning web traffic or behavior regarding changes to the structure, text or any other component of Collabra Technology, Inc.
Google Optimize is an A/B testing service provided by Google LLC or by Google Ireland Limited, depending on the location Collabra Technology, Inc. is accessed from, ("Google").
Google may use Personal Data to contextualize and personalize the ads of its own advertising network.
Heat mapping services are used to display the areas of Collabra Technology, Inc. that Users interact with most frequently. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.
Hotjar Heat Maps & Recordings (Hotjar Ltd.)
Hotjar is a session recording and heat mapping service provided by Hotjar Ltd.
Hotjar honors generic "Do Not Track" headers. This means the browser can tell its script not to collect any of the User's data. This is a setting that is available in all major browsers. Find Hotjar's opt-out information here.
Collabra Technology, Inc. uses Trackers to deliver personalized marketing content based on User behavior and to operate, serve and track ads.
Some of the advertising services used by the Owner adhere to the IAB Transparency and Consent Framework, an initiative that facilitates responsible privacy practices across the digital advertising industry - providing Users with enhanced transparency and control over how their data are used for advertising tracking purposes. Users can customize their advertising preferences at any time by accessing the advertising preferences panel from within the cookie notice or via the relevant link on Collabra Technology, Inc.
Collabra Technology, Inc. participates in the IAB Europe Transparency & Consent Framework and complies with its Specifications and Policies. Collabra Technology, Inc. uses iubenda (identification number 123) as a Consent Management Platform.
Customer.io (Peaberry Software Inc.)
Customer.io is an email address management and message sending service provided by Peaberry Software Inc.
Personal Data processed: Cookies, email address and Usage Data.
Privacy Team
Collabra Technology, Inc.
505 W. Riverside Ave. Suite 300
Owner contact email: privacy@collabratechnology.com
Since the use of third-party Trackers through Collabra Technology, Inc. cannot be fully controlled by the Owner, any specific references to third-party Trackers are to be considered indicative. In order to obtain complete information, Users are kindly requested to consult the privacy policies of the respective third-party services listed in this document.
Given the objective complexity surrounding tracking technologies, Users are encouraged to contact the Owner should they wish to receive any further information on the use of such technologies by Collabra Technology, Inc.
Information collected automatically through Collabra Technology, Inc. (or third-party services employed in Collabra Technology, Inc.), which can include: the IP addresses or domain names of the computers utilized by the Users who use Collabra Technology, Inc., the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.
The individual using Collabra Technology, Inc. who, unless otherwise specified, coincides with the Data Subject.
The natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of Collabra Technology, Inc. The Data Controller, unless otherwise specified, is the Owner of Collabra Technology, Inc.
Collabra Technology, Inc. (or this Application)
The service provided by Collabra Technology, Inc. as described in the relative terms (if available) and on this site/application.
This privacy policy relates solely to Collabra Technology, Inc., if not stated otherwise within this document.