Nebraska One-Call Enforcement
The Attorney General's Office receives complaints alleging violations of Nebraska's One-Call Notification Act. The One-Call Notification Act outlines certain legal requirements for excavators and underground facility operators in order to protect the public from injury and protect facilities from damage that may occur during excavation. Violations of the Act may be subject to civil penalties of up to $10,000.00 per violation
Some of the assessed civil penalties may be waived if a party maintains compliance with the One-Call Act for a period of time, and attends a Damage Prevention Safety Education course approved by the State Fire Marshal. Civil penalties are allocated to the local school fund in the county where the violation occurred.
Once a complaint is received, the Attorney General's Office reviews the complaint and conducts additional investigation, if necessary. A notice of potential violation will be sent to the party, with an opportunity to respond to the complaint. If you have questions, or would like to file a complaint, please visit our website at www.ago.nebraska.gov (link: https://ago.nebraska.gov/contact-us) and click "contact us" to find the One Call Notification complaint form. A complaint may also be found below. (please link the attached document)
The Complaint should be submitted to: Nebraska Attorney General's Office Attn: One-Call Notification Division 2115 State Capitol Building Lincoln, NE 68509 The Attorney General's Office will review the Complaint and may contact you for additional information. The allegations in the Complaint will be shared with the party against whom it is filed. For questions, please call the One-Call Notification Division at (402) 471-2682.
Examples of Common EXCAVATOR violations
Failure to contact Nebraska811 prior to excavation
Failure to wait the required time after requesting a locate
Failing to report damaging a buried utility to Nebraska811
Digging outside the scope of the locate instructions
Examples of Common UTILITY COMPANY violations:
Failure of an underground facility to locate/properly locate its facilities
Failure to respond to a request
Failure to be members of Nebraska811
Need To Report a Utility or Excavator?
Click below to fill out an official complaint form regarding a Utility or Excavator in the state of Nebraska. (*NOTE* This is not for Nebraska811 call center complaints)
One-Call Notification Act Complaint Form[...]