This Privacy Policy governs the manner in which Givenly (referred to as "we", "us", "our" or "Givenly") collects, uses, maintains and discloses information collected from our users (each, a "User") of the http://givenly.com website ("Site"). These users work for our customers (each, a "Customer"), which are organizations or individuals that use our service either through this website or separately. This Privacy Policy applies to the Site and all products and services offered by Givenly.
First and foremost - WE DO NOT SELL YOUR PERSONAL DATA! We are not a data company. We are in the business of facilitating the gifting process. Your personal information, contacts, purchase history, or any other personally sensitive data are KEPT STRICTLY CONFIDENTIAL.
​We do not require or request sensitive Contact Data Rather, we require only basic Contact Data in order to facilitate the fulfillment of gift orders. This includes names, addresses, emails, and phone numbers. The gift recipients that you add into the system are NEVER contacted by Givenly without your permission and are only contacted by Givenly to facilitate the completion of a gift delivery.
We may, from time to time, collect personal identification information or confidential Customer information from Users in a variety of ways, including, but not limited to, when Users visit our Site, register on the Site, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Additionally, personal identification information or confidential information for the customer they work for may be transmitted to us by the User in connection with the User's use of our services. Users may be asked for, as appropriate, name, their email address, mailing address, and phone number. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information; however, such refusal may prevent a User from engaging in certain activities related to the Site or our services. Personal identification information shall NOT be used by or given to any third parties except solely for the purpose of providing our service to the Customer.
We may, from time to time, collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include, without limitation, the web browser name, the type of computer being used, technical information about a User's means of connection to our Site, such as the operating system and the Internet service providers utilized, and other similar information. Non-personal identification information may be given to and used by third parties purely for statistical analysis purposes.
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and, on occasion, to track information. User may choose to set their web browser to refuse cookies or to alert a User as to when cookies are being sent. If a User does so, some parts of the Site may not function properly. We do not extract information obtained from the use of cookies and will never put malicious content on a User's computer.
Givenly may collect and use Users' personal information for the following purposes:
To Improve Customer Service: Information Users provide helps us respond to your customer service requests and support needs more efficiently.
To Personalize User Experience: We may use information in the aggregate to understand how our Users use the services and resources provided on our Site.
To Improve Our Site: We may use feedback you provide to improve our products and services.
How We Protect User Information
We take certain precautions to protect the Users' personal identification information. We adopt appropriate data collection, storage and processing practices along with security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over a 128-bit SSL-secured communication channel and is encrypted and protected with digital signatures.
Sharing User Personal Information
We do not sell, trade, or rent Users' personal identification information to others as addressed above. We may share generic, aggregated demographic information not linked to any personal identification information regarding Users with our business partners, trusted affiliates, and advertisers for the purposes of statistical analysis as outlined above.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we know to be under 13 years old, and no part of our Site is structured to attract anyone under 13 years old.
Changes To Privacy Policy
Givenly has the discretion to update this Privacy Policy at any time. When we do, we will post a notification on the main page of our Site and revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. Users acknowledge and agree that it is each User's responsibility to review this Privacy Policy periodically and become aware of modifications.
Users' Acceptance Of Privacy Policy
By using this Site, Users accept the terms contained in this Privacy Policy and the Terms of Service. If Users do not agree to this Privacy Policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed Users' acceptance of any changes to this Privacy Policy.
If you have any questions about this Privacy Policy, our Site, or your dealings with Givenly, please contact us at using the following contact information:
Givenly:
https://www.givenly.com
744 N Wells St 3rd Floor
Chicago, IL - 60654
orders@givenly.com