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As technology and society continue to rapidly transform, it can also be overwhelming for managers and organizations to think about what to tackle next. With that in mind, we asked recent expert authors what is one critical area where leaders and organizations should focus their efforts in 2020 and beyond.
Leadership, Data & Analytics, Leadership Skills, Analytics & Organizational Culture
This week's must-reads for managers: spark creativity on your teams, the problem with job interviews, becoming a clear and present leader, staying on top of your market, and how to succeed without being the smartest person in the room.
Leadership, Strategy, Leadership Skills, Talent Management, Developing Strategy
Why the 'Just Do Something' Strategy for AI Won't Work
Three Big PointsAudio
For all the giant leaps promised by artificial intelligence, when it comes to business, what we've seen so far amounts to just tiny steps. That's not necessarily a bad thing; many smart people advise companies to start small with AI. But as Boston College professor Sam Ransbotham notes in this week's Three Big Points podcast, when you think small, you get small results.
Digital, Strategy, Technology Implementation, Developing Strategy, Executing Strategy
Paul Michelman
The Best MIT SMR Articles of the 2010s
In the 2010s, MIT Sloan Management Review readers gravitated toward articles that will help them prepare for the future of work — and succeed in an ever-evolving present. Topics of particular interest include digital transformation and competition, global talent management, emerging jobs in the AI era, and strategy execution.
Digital, Leadership, Strategy, Leadership Skills, Digital Business, Executing Strategy
Deborah Milstein
The Top MIT SMR Articles of 2019
In 2019, MIT Sloan Management Review readers gravitated toward articles that will help them prepare for the new world of work. The most popular articles of the year focused on making strategic decisions, finding growth in nondisruptive creation, and embracing the value of obvious insights.
This week's must-reads for managers: designing AI systems with customer privacy in mind, reshaping the role of CEO, what employees are saying about job automation, and how not to hate the holidays.
Digital, Leadership, Talent Management, IT Strategy, Technology Implementation
Read Time: 13 min
Though autonomous technology has a large and growing range of potential applications, it also may threaten users' sense of autonomy and free will, or their belief that they can decide how to pursue their lives freely. But companies can create systems users don't hate by protecting users' autonomy, unpredictability, and privacy.
Data & Analytics, Digital, Analytics & Strategy, Technology Implementation, Customer Service
People-Centered Design Principles for AI Implementation
Video | Runtime: 0:59:03
As the AI field currently stands, deep learning is playing an increasingly critical role. As organizations begin adopting deep learning, leaders must ensure that these artificial neural networks are accurate and precise–lest they negatively affect business decisions and potentially hurt customers, products, and services.
Digital, Data & Analytics, Analytics & Strategy, Technology Implementation
R "Ray" Wang, David A. Bray, and Allyson MacDonald
The Five Bestselling MIT SMR Articles of 2019
This year's bestselling articles examine perennial challenges for leaders and organizations. From predicting how technology will impact markets and outcomes to creating successful frameworks for strategic decision-making, this collection of articles gives managers practical insights for leading in an age of uncertainty and disruption.
Leadership, Strategy, Leadership Skills, Developing Strategy
Magazine: Winter 2020 Issue
The technology that underpins deep learning is becoming increasingly capable of analyzing big databases for patterns and insights. Before long, companies will be able to integrate a wide array of databases to discern what consumers want, and then leverage that information for market advantage. Deep learning might also be used to design products to meet consumers' personal needs. Different types of organizations will try to harness the powers of deep learning in their own ways.
Data & Analytics, Marketing, Strategy, Analytics & Strategy, Big Data, Digital Marketing, Marketing Strategy
This week's must-reads for managing in the digital age: avoiding the technology trap; blockchain is vulnerable too; and good storytelling with data.
Digital, Leadership, Leading Change, Technology Implementation
Closing the Innovation Achievement Gap
What makes a company an innovation leader? To a great extent, it's a matter of mindset. Executives whose technology-led transformation projects aren't delivering the expected value must make strategic shifts in terms of their companies' technology adoption, technology penetration, and organizational change.
Digital, Innovation, Innovation Strategy, IT Strategy
Bhaskar Ghosh
Learning From Automation Anxiety of the Past
AI and automation might benefit society at large, but there will be losers in the process, and at times even outright resistance, if people feel that their jobs and incomes are threatened. To avoid a backlash against the technology, governments must address its social costs and pursue policies that kick-start productivity growth while helping workers adapt.
Digital, Leading Change, Technology Implementation
Carl Benedikt Frey
This week's must-reads for managing in the digital age: What to do when your CEO is fired, making work less stressful for your employees, the lure of "so-so" technology, and why organizations should question the intelligence of AI.
Demystifying the Intelligence of AI
Three common trouble points impede companies moving toward using AI: Leaders are unclear what it means to adopt AI; systems are drawing from too much junky data; and there isn't a careful balance between customer loss of privacy and the value returned. These problems can be resolved only when leaders pay close attention to the strategic challenges of bringing AI on and approach AI as an integrated element of their processes.
Data & Analytics, Leadership, Leading Change, Analytics & Organizational Culture, Digital Business, IT Strategy
Ayanna Howard
This week's must-reads for managing in the digital age: the promise of a symbiotic human-AI strategy, how leaders are responding to regulatory rollbacks, spurring innovation through internal-external partnerships, and the power and potential of metrics done right.
Leadership, Digital, Strategy, Corporate Social Responsibility
Creating the Symbiotic AI Workforce of the Future
To effectively implement AI, organizations will need to use human-centered AI processes that motivate and retrain workers, which shifts the focus from automation to collaboration between humans and machines. To test that idea, an experiment was designed to see how human workers might augment an existing AI system and embrace their new roles as AI trainers — resulting in a symbiotic system that enabled humans and AI to each work to their strengths.
Digital, Frontiers, Talent Management, Technology Implementation
H. James Wilson and Paul R. Daugherty
This week's must-reads for managing in the digital age: Figuring out how to make AI work for you; the obstacles facing women early in their careers; the pitfalls of a transparent world; how CIOs evolve into technology strategists.
Digital, Leadership, Strategy, Managing Your Career, Technology Implementation, Corporate Social Responsibility
Winning With AI: An Interactive Discussion
Big Idea: Artificial Intelligence and Business Strategy
Discuss key strategic issues raised in the 2019 MIT SMR -BCG Artificial Intelligence Global Executive Study and Research Report during a live Twitter chat.
Digital Transformation, Strategy, Technology Implementation, Executing Strategy
Winning With AI
AI promises rewards but also comes with risks ― namely, that competitors figure out how to successfully use it before you do. This year's 2019 MIT SMR -BCG Artificial Intelligence Global Executive Study and Research Report shows early AI winners are focused on organization-wide alignment, investment, and integration.
Digital, Strategy, Business Model Innovation, Technology Implementation, Developing Strategy, Executing Strategy
Sam Ransbotham, Shervin Khodabandeh, Ronny Fehling, Burt LaFountain, and David Kiron