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Home » Annual report 2003-2004 » Tables
Caseload management
Advice on human rights matters
Increasing awareness through public education and partnerships
Human Rights Tribunal of Ontario decisions & settlements
Refusal to print stationery containing the words "gay and lesbian" ruled discriminatory
Settlements and Tribunal decisions 2006-2007
Sexual harassment excludes women from public life
Human rights cases settled as transit providers offer more accessible services
Table 1: New Complaints Filed by Social Area and Grounds Cited
Total Number of New Complaints: 2,450
Accommodation 7 2 10 0 1 4 48 13 11 6 11 11 29 0 4 10 5 8 180 90 3.67%
Contracts 34 1 1 0 0 1 36 2 0 0 1 0 3 0 1 1 1 0 82 40 1.63%
Employment 171 107 25 8 11 74 1090 223 90 45 183 0 502 1 240 586 229 77 3662 1940 79.18%
Services 12 37 16 1 5 18 211 43 18 6 34 4 140 0 17 31 10 9 612 346 14.12%
8 2 0 0 1 1 22 4 1 0 3 0 8 0 1 5 2 0 58 34 1.39%
232 149 52 9 18 98 1407 285 120 57 232 15 682 1 263 633 247 94 4594 2450 100
Percent of
5.05% 3.2% 1.13% 0.20% 0.39% 2.13% 30.63% 6.20% 2.61% 1.24% 5.05% 0.33% 14.85% 0.02% 5.72% 13.78% 5.38% 2.05% 100%
9.47% 6.08% 2.12% 0.37% 0.73% 4.00% 57.43% 11.63% 4.90% 2.33% 9.47% 0.61% 27.84% 0.04% 10.73% 25.84% 10.08% 3.84%
Age Ancestry Association
Citizenship Creed Disability Ethnic Origin
Status Place of Origin Public
Assistance Race & Colour Record
of Offenses Reprisal Sex & Pregnancy Sexual Harassment Sexual
Orientation Sum of Categories Total
per Social
Area Percentage
of all
*Note: Because complaints can involve multiple grounds, the sum by grounds exceeds the total for all complaints filed, and the corresponding percentages of total complaints exceed 100%.
Table 2: Settlements by Ground in Cases Mediated in 2003/2004
Age 18 $131,936 $7,329.80
Ancestry 17 $98,549.64 $5,797.04
Association 5 $14,700.00 $2,940.00
Breach of Settlement 1 $37,500.00 $37,500.00
Citizenship 4 $25,056.00 $6,264.00
Creed 12 $43,822.00 $3,651.83
Disability 210 $1,734,034.50 $8,257.41
Ethnic Origin 32 $259,644.28 $8,113.88
Family Status 18 $101,750.00 $5,652.78
Marital Status 9 $24,650.00 $2,738.89
Place of Origin 31 $148,364.64 $4,785.96
Public Assistance 7 $3,029.64 $432.81
Race & Colour 81 $565,001.00 $6,975.32
Reprisal 65 $519,660.20 $7,994.77
Sex & Pregnancy 150 $880,248.26 $5,868.32
Sexual Harassment 70 $503,939.63 $7,199.14
Sexual Orientation 16 $93,270.00 $5,829.38
Total for All Grounds* 746 $5,184,156.23 $6,950.61
Number receiving damages Monetary
Damages Average
*Note: Because complaints can involve multiple grounds, the total sum of monetary damages by ground exceeds the sum of monetary damages by complaints $2,653,769.21
Table 3: Complaints Closed by Disposition and Grounds
Total Number of Complaints Closed: 2,038
Dismissed 16 22 6 1 1 11 147 37 9 7 22 4 79 2 25 52 12 7 460 253 12.41%
Failure to Provide Evidence 0 1 0 1 0 0 6 1 0 0 1 0 4 0 1 4 3 0 22 12 0.59%
Not Deal With (Sec.34) 60 12 3 2 1 8 160 29 43 28 19 30 42 0 20 56 7 6 526 245 12.02%
Referred to Human Rights Tribunal 15 7 3 0 0 2 232 13 8 3 4 1 33 1 10 36 15 3 386 286* 14.03%
Resolved 18 29 1 2 0 24 160 45 10 0 38 0 66 0 30 66 21 7 517 275 13.49%
Settled 49 49 14 4 17 26 418 90 38 16 79 10 207 0 113 260 114 31 1535 778 38.17%
Withdrawn 12 15 5 0 8 11 104 25 10 6 23 0 54 1 10 48 10 12 354 189 9.27%
Total 170 135 32 10 27 82 1227 240 118 60 186 45 485 4 209 522 182 66 3800 2038 100%
Percentage 4.47% 3.55% 0.84% 0.26% 0.71% 2.16% 32.29% 6.32% 3.11% 1.58% 4.89% 1.18% 12.76% 0.11% 5.50% 13.74% 4.79% 1.74% 100.00%
Age Ancestry Association Breach
of Settlement Citizenship Creed Disability Ethnic
Origin Family
Status Marital
Assistance Race & Color Record
Offences Reprisal Sex & Pregnancy Sexual
Harassment Sexual
Complaints Percentage
of all Complaints
Note: Because complaints can involve multiple grounds, the sum by grounds exceeds the total for all complaints filed.
*A total of 288 complaints were referred to the Human Rights Tribunal during fiscal 2003-04. Two additional complaints, which had been previously closed by the Commission, were referred following reconsideration under section 37 of the Code.
Table 4: Complaints Closed by Disposition and Social Area
Dismissed 7 1 167 73 5 253 12.41%
Failure to Provide Evidence 0 0 12 0 0 12 0.59%
Not Deal with (Sec. 34) 33 34 135 34 9 245 12.02%
Referred to Human Rights Tribunal
12 0 56 217 1 286 14.03%
Resolved 3 0 176 95 1 275 13.49%
Settled 34 0 672 68 4 778 38.17%
Withdrawn 5 0 161 22 1 189 9.27%
Total 94 35 1379 509 21 2038 100%
Percentage 4.61% 1.72% 67.66% 24.98% 1.03% 100%
Accomodation Contract Employment Services Vocational
Associations Sum
of Categories Percentage
Resolved Cases: Details on Settlements
Breakdown of Commission Decisions
Number of complaints citing disability