You have questions? We have answers!
Do you process and/or pack products that contain allergens?
Product manufactured and/or packaged on lines in which other products containing any of the "Big 8" will contain an allergen statement. Allergens listed explicitly in the ingredients may not be listed dually in the allergen statement. For every Ferrara product that contains allergens, we list a CONTAINS statement immediately following the ingredient list on all of our packages, which clearly indicates which allergens are present. If there is no CONTAINS statement following the ingredient list, then the product has no allergens. Additionally, however, Ferrara uses a MADE IN statement, which reflects any allergens within the manufacturing facility where the product is made out of an abundance of caution for those concerned with allergies.
Please refer to the packaging, as the packaging contains the most current ingredient and allergen statements. Products may be manufactured at more than one location and processes may change from time to time. Packaging is updated anytime a change is made to the production location of any item.
Do you manufacture candies that contain corn gluten?
Yes, Ferrara Candy Company manufactures candies that contain corn gluten. For gluten-free product-specific information, please contact Ferrara Candy Company, Inc. Consumer Relations by completing the Contact Us form. Due to changes that may occur in the manufacturing and packaging environments, Ferrara Candy Company, Inc. does not provide allergen or gluten-free lists on this site.
I have Celiac Disease; will I be able to enjoy any of your candies?
For gluten-free, product-specific information, please contact Ferrara Candy Company, Inc. Consumer Relations by completing the Contact Us form. Due to changes that may occur in the manufacturing and packaging environments, Ferrara Candy Company, Inc., does not provide allergen or gluten-free lists on this site.
What type of gelatin do you use in your candies?
Ferrara Candy Company manufactures candies that contain gelatin. For product-specific information, please contact Ferrara Candy Company, Inc. Consumer Relations by completing the Contact Us form. Due to changes that may occur in the manufacturing and packaging environments, Ferrara Candy Company, Inc. does not provide a list of gelatins on this site.
What purpose does sucrose serve in your product?
Sucrose serves as a sweetener and a bulking agent. Another name for "sucrose" is table sugar.
Do you offer sugar free products?
Yes, our sugar free line consists of: Bob's Sugar Free Star Light Mints, Brach's Sugar Free Peppermints, Brach's Sugar Free Butterscotch Disks, Brach's Sugar Free Cinnamon Disks, Brach's Sugar Free Lemon Drops, Brach's Sugar Free Root Beer Barrels, Brach's Sugar Free Mixed Fruit Hard Candy, Brach's Sugar Free Gummy Bears, Brach's Sugar Free Fruit Slices and Chuckles Minis Sugar Free.
What type of food starch do you use in your candies?
Corn starch is a modified food starch used in all hard candies. Corn and Potato Starch is the modified food starch used in sour gummy products.
What spice makes the candy so hot?
The spice that gives the product heat or a hot sensation is capsicum. It contains 3500 HV (Scoville Heat Units).
How can I request a candy donation?
If you are seeking a candy donation, please send us your request in writing on your organization's letterhead, including the date of your event and the number of people you are expecting. You can either mail your request to Ferrara Candy Company, Donations Department, One Tower Lane, Ste. 2700, Oakbrook Terrace, IL 60181 or submit it through the Contact Us form. The donation requests we can help with will be contacted directly. Please no follow-up calls.
Do you provide coupons or free samples?
We do not provide coupons or free samples at this time.
Do you have employment opportunities?
You may drop your resume off at our headquarters, mail it to the attention of our HR Office, or come in and fill out an application. Our headquarters address is: Ferrara Candy Company, One Tower Lane, Ste. 2700, Oakbrook Terrace, IL 60181. You may also submit an application through our careers page.
Do you offer tours of your factory to the public?
We do not offer tours to the public at this time.
Do you have products available or can I request a product in a single flavor/color?
We are unable to accommodate single flavor/color requests.
Do you have an online store or can I purchase products directly from you?
Please refer to brand websites to buy product locally or online.
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