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testxchange for buyers
testxchange for labs
Generaltest
The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.
testxchange GmbH
Kolonnenstrasse 8
Telephone: 030 / 34 65 581 00
Email: info@testxchange.com
If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.
Malte Zur
Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.
The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:
Data transferred when signing up for services and digital content
We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract with us, for example, to banks entrusted to process your payments.
Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.
Our site uses functions from the LinkedIn network. The service is provided by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.
Each time one of our pages containing LinkedIn features is accessed, your browser establishes a direct connection to the LinkedIn servers. LinkedIn is informed that you have visited our web pages from your IP address. If you use the LinkedIn "Recommend" button and are logged into your LinkedIn account, it is possible for LinkedIn to associate your visit to our website to your user account. We would like to point out that, as the provider of these pages, we have no knowledge of the content of the data transmitted or how it will be used by LinkedIn.
More information can be found in the LinkedIn privacy policy at:
This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en
For more information about how Google Analytics handles user data, see Google's privacy policy:
This website uses Google Analytics' demographic features. This allows reports to be generated containing statements about the age, gender, and interests of site visitors. This data comes from interest-based advertising from Google and third-party visitor data. This collected data cannot be attributed to any specific individual person. You can disable this feature at any time by adjusting the ads settings in your Google account or you can forbid the collection of your data by Google Analytics as described in the section "Refusal of data collection".
Our websites use the features of Google Analytics Remarketing combined with the cross-device capabilities of Google AdWords and DoubleClick. This service is provided by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
This feature makes it possible to link target audiences for promotional marketing created with Google Analytics Remarketing to the cross-device capabilities of Google AdWords and Google DoubleClick. This allows advertising to be displayed based on your personal interests, identified based on your previous usage and surfing behavior on one device (e.g. your mobile phone), on other devices (such as a tablet or computer).
Once you have given your consent, Google will associate your web and app browsing history with your Google Account for this purpose. That way, any device that signs in to your Google Account can use the same personalized promotional messaging.
To support this feature, Google Analytics collects Google-authenticated IDs of users that are temporarily linked to our Google Analytics data to define and create audiences for cross-device ad promotion.
You can permanently opt out of cross-device remarketing/targeting by turning off personalized advertising in your Google Account; follow this link: https://www.google.com/settings/ads/onweb/
The aggregation of the data collected in your Google Account data is based solely on your consent, which you may give or withdraw from Google per Art. 6 (1) (a) DSGVO. For data collection operations not merged into your Google Account (for example, because you do not have a Google Account or have objected to the merge), the collection of data is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing anonymous user behavior for promotional purposes.
For more information and the Google Privacy Policy, go to:
https://www.google.com/policies/technologies/ads/
Google Ads and Google Conversion Tracking
This website uses Google Ads. Ads is an online advertising program from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google").
As part of Google Ads, we use so-called conversion tracking. When you click on an ad served by Google, a conversion tracking cookie is set. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification of the user. Should the user visit certain pages of the website and the cookie has not yet expired, Google and the website can tell that the user clicked on the ad and proceeded to that page.
Each Google Ads advertiser has a different cookie. Thus, cookies cannot be tracked using the website of an Ads advertiser. The information obtained using the conversion cookie is used to create conversion statistics for the Ads advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, advertisers do not obtain any information that can be used to personally identify users. If you do not want to participate in tracking, you can opt-out of this by easily disabling the Google Conversion Tracking cookie by changing your browser settings. In doing so, you will not be included in the conversion tracking statistics.
Conversion cookies are stored based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising.
For more information about Google Ads and Google Conversion Tracking, see the Google Privacy Policy:
https://www.google.de/policies/privacy/
testxchange uses Google Optimize to improve the customer experience on the website of testxchange, www.testxchange.com.
The responsible entity is:
Alphabet Inc, 1600 Amphitheatre Pkwy, Mountain View, CA, 94043-135, USA
Any information, including Personally identifiable information, collected by any other service listed in this privacy policy, may be submitted to Google's servers, located in the United States, and saved there when a user takes an action that results in the submission of information to the original service.
You may find further information about Google's data processing and data protection here:
testxchange uses Pipedrive to improve the customer relationship management operations.
Pipedrive OÜ, Paldiski mnt 80, Tallinn 10617, Estonia
Any information, including Personally identifiable information, collected by any other service listed in this privacy policy, may be submitted to Pipedrive's servers and saved there when a user takes an action that results in the submission of information to the original service.
You may find further information about Pipedrive's data processing and data protection here:
https://www.pipedrive.com/en/privacy
Optimonster
testxchange uses Optinmonster to optimize conversion and lead generation.
The responsible entity:
Retyp LLC, 5127 NW 24th Dr, Gainesville, FL 32605, USA
Any information, including Personally identifiable information, collected by any other service listed in this privacy policy, may be submitted to Optinmonster's servers, located in the United States, and saved there when a user takes an action that results in the submission of information to the original service. Optinmonster may give this information to further parties where legally required to do so, or these parties are contracted to by Optinmonster .
You may find further information about Optinmonster's data processing and data protection here:
testxchange uses Intercom to notify users of new features in our product. We also use Intercom to manage information about our customers and leads.
Intercom R&D Unlimited Company, 2nd Floor, Stephen Court, 18-21 St. Stephen's Green, Dublin 2, Republic of Ireland
Personally identifiable information, including name, email address, phone number and location & country is submitted to Intercom's servers and saved there when a user chooses to sign up to the testxchange website or subscribes to notifications about new product features and other information from testxchange.
The option to subscribe to notification is made possible through the use of JavaScript and cookies. Information obtained via the cookies and / or the JavaScript widget, including IP address, browser version, OS version, activity data, usage information, transaction information and plan details is transferred to Intercom's servers and saved there.
Other information, including IP address, browser & OS version, and timestamps, is submitted to Intercom when a user loads resources embedded in, or a link contained an email sent through Intercom.
The analyses of your actions on our website and with the notifications sent through Intercom is transferred to us in the form of reports. Intercom may give any of your information to further parties where legally required to do so, or these parties are contracted to by Intercom.
You can find further information about Intercom's data processing and data protection here:
https://www.intercom.com/terms-and-policies#privacy
Our website uses Hotjar, a web analysis service.
Hotjar Ltd, Elia Zammit Street 3, St Julians STJ 1000, Malta
Hotjar is used to create so-called heat maps. Heat Maps graphically display statistics about mouse movements and clicks on our site. This allows us to identify frequently used functions of our website and further improve the site. Hotjar uses cookies and similar technologies to analyse our website with regard to user behaviour. However, your IP address is shortened before the usage statistics are evaluated, so that no conclusions can be drawn about your identity. In addition to mouse movements and clicks, information about the operating system, browser, incoming and outgoing links, geographical origin, information provided within the framework of the payment method you have chosen, and resolution and type of device are evaluated for statistical purposes. This information is pseudonymous and will not be passed on to third parties by us or Hotjar.
The following information is NOT transferred to Hotjar: login & registration data (e-mail, name, password), billing and delivery address, personal master data such as e.g. name & phone number and details of your chosen payment method (including all other fields to be filled in for payment, e.g. name and credit card number).
The collection of data by Hotjar can be deactivated if you wish (so-called opt-out) on all websites operated by us or other providers that use Hotjar. For more information and an explanation of your objection refer to Hotjar's opt-out page. Hotjar also supports the so-called Do-Not-Track function of your browser. If you enable it in your browser, Hotjar will not collect any data. Instructions for the different browsers can be found on the Hotjar website (https://www.hotjar.com/legal/compliance/opt-out)
You may find further information about Hotjar's data processing and data protection here:
SalesHandy
testxchange uses SalesHandy to consolidate E-Mail activities and provide improved marketing solutions for the customer.
SalesHandy – IKIGAI INFOTECH LLP, 306, Shashwat arcade, Bhulabhai Park Cross Road, Kankaria, Ahmedabad – 380022, India
Any information, including Personally identifiable information, collected by any other service listed in this privacy policy, may be submitted to SalesHandy's servers, located in India, and saved there when a user takes an action that results in the submission of information to the original service.
You may find further information about SalesHandy 's data processing and data protection here:
https://www.saleshandy.com/privacy-policy/
testxchange uses Digital Ocean to improve deployment and scaling activities in the cloud.
Digital Ocean LLC. 101 Avenue of the Americas, 10th Floor, New York, NY 10013, USA
Any information, including Personally identifiable information, collected by any other service listed in this privacy policy, may be submitted to Digital Ocean's servers, located in the United States, and saved there when a user takes an action that results in the submission of information to the original service.
You may find further information about Digital Ocean's data processing and data protection here:
https://www.digitalocean.com/legal/privacy/
testxchange uses Zendesk. This is a customer service platform provided by Zendesk, Inc. and enables us to provide support to our customers and users by a) offering help desk articles online, and b) offering means to contact testxchange.
Zendesk, Inc., 1019 Market Street, 6th Floor, San Francisco, California 94103, USA
Helpdesk Articles Access to helpdesk articles is provided using a dedicated website, a JavaScript widget embedded on testxchange's website (Zendesk Webwidget), and the use of cookies. Information obtained via these cookies and / or the JavaScript widget is transferred to Zendesk's servers located in the United States, and saved there. The analyses of your actions on our website is transferred to us in the form of reports.
Contacting testxchange If a user chooses to contact testxchange, either by emailing info@testxchange.com, or any other email address associated with our Zendesk account the content that the user chooses to submit is transferred to Zendesk's servers located in the United States, and saved there. The content and metadata of your messages are submitted by Zendesk to testxchange.
You can find further information about Zendesk's data processing and data protection here:
testxchange uses Typeform to collect customer feedback in surveys.
TYPEFORM S.L., Carrer Bac de Roda, 163, 08018 Barcelona, Spain
Personally identifiable information, including name, email address, company name & country; and other information, including plan details and sign up data, is submitted to Typeform's servers, and saved there when a user chooses to follow a link to a survey. The user's responses to the survey, including service rating and comments, are submitted to Typeform's servers and saved there when a user submits the survey.
You may find further information about Typeform's data processing and data protection here:
https://admin.typeform.com/to/dwk6gt
testxchange uses Zapier to connect and share data between multiple web services used by testxchange.
Zapier, Inc., 548 Market St. 62411, San Francisco, CA 94104-5401, USA
Any information, including Personally identifiable information, collected by any other service listed in this privacy policy, may be submitted to Zapier's servers, located in the United States, and saved there when a user takes an action that results in the submission of information to the original service.
You may find further information about Zapier's data processing and data protection here:
https://zapier.com/privacy/
testxchange uses SendGrid to drive engagement and business growth with its integrated E-Mail service.
SendGrid Inc. 1801 California Street Suite 500 Denver, CO 80202, USA
Any information, including Personally identifiable information, collected by any other service listed in this privacy policy, may be submitted to SendGrid 's servers, located in the United States, and saved there when a user takes an action that results in the submission of information to the original service.
You may find further information about SendGrid 's data processing and data protection here:
https://sendgrid.com/policies/privacy/
testxchange uses the technology of Mixpanel, Inc. ("Mixpanel") to perform statistical evaluations that allow us to optimize and enhance product features and improve our service.
Mixpanel, Inc., Attn: DPO, 405 Howard St., 2nd Floor, San Francisco, CA 94105, USA
For our products related to cybersecurity, Mixpanel uses cookies to identify your browser type, operating system, language settings, search terms, and IP address, and then submit that information to a Mixpanel server in the United States. testxchange receives your anonymous IP address from Mixpanel solely to ensure that your privacy remains protected. If you do not wish to consent to this data collection, please refer to the section 4 "Data collection on our website" about disabling cookies. Furthermore, you can object to the collection and storage of such data by Mixpanel at any time by following the instructions at the following link:
Opt out here: https://mixpanel.com/optout/
You may find further information about Mixpanel 's data processing and data protection here:
https://mixpanel.com/privacy
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the "unsubscribe" link in the newsletter. The data processed before we receive your request may still be legally processed.
This website uses the services of MailChimp to send newsletters. This service is provided by Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.
MailChimp is a service which organizes and analyzes the distribution of newsletters. If you provide data (e.g. your email address) to subscribe to our newsletter, it will be stored on MailChimp servers in the USA.
MailChimp is certified under the EU-US Privacy Shield. The Privacy Shield is an agreement between the European Union (EU) and the US to ensure compliance with European privacy standards in the United States.
We use MailChimp to analyze our newsletter campaigns. When you open an email sent by MailChimp, a file included in the email (called a web beacon) connects to MailChimp's servers in the United States. This allows us to determine if a newsletter message has been opened and which links you click on. In addition, technical information is collected (e.g. time of retrieval, IP address, browser type, and operating system). This information cannot be assigned to a specific recipient. It is used exclusively for the statistical analysis of our newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to your interests.
If you do not want your usage of the newsletter to be analyzed by MailChimp, you will have to unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter we send. You can also unsubscribe from the newsletter directly on the website.
Data processing is based on Art. 6 (1) (a) DSGVO. You may revoke your consent at any time by unsubscribing to the newsletter. The data processed before we receive your request may still be legally processed.
The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted from our servers and those of MailChimp. Data we have stored for other purposes (e.g. email addresses for the members area) remains unaffected.
For details, see the MailChimp privacy policy at:
https://mailchimp.com/legal/terms/
Completion of a data processing agreement
We have entered into a data processing agreement with MailChimp, in which we require MailChimp to protect the data of our customers and not to disclose said data to third parties. This agreement may be viewed at the following link:
https://mailchimp.com/legal/forms/data-processing-agreement/sample-agreement/
Plugins and tools
For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.
For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google's privacy policy at https://www.google.com/policies/privacy/.
info@testxchange.com
+49 30 / 34 65 581 40
© 2020 testxchange GmbH