seriously, best vacuum cleaner I've ever had!
I purchased a lift a way upright and have had for 2 months Pros Original head was faulty but they replaced without question. So customer support ok. Handy for use on stairs Cons The vacuum cleaner is ok but doesn't fit under most of my furniture as shown on tv and suction doesn't compare to the Dyson I had. Conclusion I've now ordered another Dyson and will use this one as a vac for car as purchase some handy accessories that get in the hard places to reach. I would say it's an overpriced cylinder with handy gadgets. Note: Shark also declined my cash back!!