Leading logistics services provider delivers Information-enhanced customer service through multiple, accurate and timely delivery of invoices. Leading provider of safe and reliable land transportation and logistics services in the U.S. E&P field, recognized leader in U.S. energy exploration and production transportation logistics. Ranked in the Top 5 for-hire flatbed specialized carriers and the Top 50 for-hire truckload carriers in U.S.
Invoice processing is the key for maintaining competitive advantage for the logistics company. Earlier, for effective operations, customized solutions were created for each customer's invoice processing. With growing client base and the business volumes, the efficiency degraded and the invoice processing system was struggling with inconsistencies around scalability, performance, speed, maintenance and feature limitations that prevented its evolution to desired maturity levels. The disparate technologies and protocols adapted by the customers added to the complexity of the solution.
Customized BAM solutions were created to monitor the business processing of the invoices and to increase the reliability BAM alerts were configured. In order to mitigate failures, the alerting system is interfaced with SharePoint site for the logistics company.
Studied overall system/process dependencies across customers, to identify common solutions and to unify the invoice entry, data, processing and delivery.
Provided reliable and accurate processing there by reducing the maintenance costs and have a sound tracking features to mitigate risks.
Better integration with customer and partner systems.
Security and ease of deployment.