1.1 These Terms and Conditions govern the supply of goods sold by Clement&Boggis ("we" and "us") to the customer ("you") and constitute the entire and only agreement between us in relation thereto.
2.2 We reserve the right to change the price of goods, but we will confirm the prevailing price with you before accepting your order. We are not obliged to accept your order for such goods and may decline it or limit the order quantity.
2.4 If you do not have a trade account with us, all orders will need to be paid for in full prior to despatch either by using our online credit card transaction facility, or calling with your credit card details, or by cheque made payable to "Clement&Boggis" and sent to the address on our contact page.
Please Note: Cheques must be cleared before dispatch can commence. If you would prefer to send your credit card details by phone you can do so using the contact details on the website.
While we endeavour to hold sufficient stock to meet all orders, if we have insufficient stock to supply or deliver the goods ordered and paid for by you, we may, at our discretion, supply or deliver a substituted product or refund you the price paid for such goods as soon as possible and in any case within 30 days. We will advise of any stock delays via email.
4.1 You may cancel your order by giving us notice of cancellation within 72 hours of the date of delivery to you. Such notice may be given by phone, mail, fax or email. If you are canceling because of any problem with the goods, please notify us of the problem at the time of cancellation.
4.2 On cancellation for whatever reason, any goods in transit must be returned to us at your cost unless the goods are being returned because they are faulty. In this case we will meet the cost of return but we ask that we arrange the carrier.
If you have notified us of a problem with the goods within 7 days of delivery, we will (subject to clause 3) either make good any shortage or non-delivery; replace or repair any goods that are damaged or defective upon delivery; or refund to you the amount paid by you for the goods in question.
5.2 We will not be liable to you for any loss of profits, administrative inconvenience, disappointment, indirect or consequential loss or damage arising out of any problem in relation to the goods and we shall have no liability to pay any money to you by way of compensation other than any refund we make under these conditions.
5.3 This does not affect your statutory rights if you are a consumer.
All items sold by Clement&Boggis are warranted against faulty materials or manufacture for the period specified from the date of billing. Please return any faulty items to us for assessment and correction. Please note that we reserve the right to repair any faulty goods or replace them at our discretion.
6.1 Whilst we take every care in the design and manufacture or selection of our products, it is important to recognise that degradation equating to what we consider 'normal wear and tear' is not part of our warranty.
Any artwork/photographs supplied to us are accepted on the basis that the customer indemnifies Clement&Boggis limited of responsibility for any breach of copyright held by third parties on the supplied artwork/designs and the customer accepts sole responsibility for any legal action or claims arising.
7.1 If the content of artwork/designs supplied for production is not your own you must obtain permission from the owner to replicate it.
If any part of these conditions becomes invalid, illegal or unenforceable (including any provision in which we exclude our liability to you) the validity, legality or enforceability of any other part of these conditions will not be affected. This contract shall be governed by and interpreted in accordance with English law.