Glyph Lefkowitz is a human being who writes computer programs. The thing he's most famous for is having written the Twisted framework, which is an event-driven system for writing programs in Python. He's done some other things too. He currently works for Rackspace on open source technologies like Twisted. He has worked for Apple on an enterprise calendaring software.
15:37 - The things that "light Glyph up"
28:07 - "Nobody was ever really taught how to make good use of email and a technology is only as powerful as the user."
The Mythical Man-Month: Essays on Software Engineering, Anniversary Edition (2nd Edition) - Frederick P. Brooks Jr.