NetworkTables is a very easy tool, designed by event managers, to help their attendees to meet the right people and make networking more efficient at their events. We are growing rapidly and helped event-organizers in 38+ countries to increase their event attendance (show-up rate), speed-up ticket sale and save valuable time. 2016 winner of the Event Technology Award for Best Technology for Building Event Attendance: read here. 2017 & 2018 Winner of the Future of Meetings: read here.
Our strategy aims to involve our employees as much as possible to developments of the business. We expect them to give their views on possible improvements within the organization. We are an informal company with room for growth and development.
We are building a world-class support organisation comprised of motivated and talented problem solvers who love helping others. As the NetworkTables platform continues to develop, our team of dedicated product experts is responsible for providing education and resources to a growing market of customers (both organisers and attendees). We're looking for start-up oriented candidates to bring their excellent communication and creative issue resolution skills to the team. There is no script, no one-size-fits-all solution.
Customer Experience is critical to the success of NetworkTables. We're available 24/7 to troubleshoot, problem solve, and exceed expectations through delivering a delightful experience. We're tasked with ensuring our organisers their attendees have a consistently great experience with NetworkTables, and measure it. No matter what the channel (self-service, email, phone, chat or in-person) we aim to deliver service that goes above and beyond. Great service to us is personal, human, quick and thorough, and above all delightful.
Joining our team means doing what you love: helping people. Through phone and email, you will be interfacing with our wonderful customers, and working through various questions to help make their event a success. Your mastery of the NetworkTables platform will be invaluable as you guide and onboard our customers in learning the best ways to set up and manage events, resolve any day-of-event concerns, and maximize the toolset to ensure a great experience. Ultimately, your goal will be to delight our customers and send them away with greater knowledge and a smile. What you will be doing is: 70% customer onboarding & management, 10% sales/lead qualification, 20% whatever you like doing most.
Bring a flexible mindset – our team relies on each other to cover and/or switch shifts in order to meet the needs of our customers and quickly adapt to changes in product and process. The only constant around here is change!
If you are interested, please APPLY or send your motivation to ilovethisjob@networktables.com.
Bring a flexible mindset - our team relies on each other to cover and/or switch shifts in order to meet the needs of our customers and quickly adapt to changes in product and process. The only constant around here is change!
Our story: APPLY: If you are interested, please APPLY or send your motivation to ilovethisjob@networktables.com.