CBS has been doing a series of public service announcement segments throughout this season to talk about what has happened inside the house. These things range from use of racial slurs to bullying other people and CBS tries to portray the incident as a commentary. The problem with this however is that a lot of people turn to this game and reality television in general to get away from politics and social issues, which makes this unwanted.
That's not to say that CBS's heart isn't in the right place or anything like that, it just seems like a waste of time for people that are wanting to escape from their reality and put themselves in another. With that being said, these service announcements are ill timed and not really what the viewer wants to see. Unfortunately, it helps create another problem as well.