Employees make mistakes all the time. Whether it's a failure to document something, CCing the wrong person in an email thread, or any of the several other legal mistakes that can cost your company; employees always seem to be between one mistake and the next. But how do these mistakes happen? Why does it feel like people are making more mistakes on a regular basis nowadays? What do you do about these mistakes? As it turns out, there are answers to all of these questions, and it's often about how you look at the problem.
The following article discussing changes within the workforce was originally published in July of 2015. It has been recently updated as of January 2017 to include new statistics and insights to reflect any recent finding. Want more information on how the workplace is evolving? Take a look at our related articles: 5 Step Process to Increase Workplace Collaboration Immediately 5 Ways to Cultivate Your Work Culture & Engage Your Employees 5 Traits That "Great Place to Work" Employers Have The changing workplace isn't the office of your parents anymore. Three-piece suits ever so neatly accessorized with the perfect tie and skirt suits coupled with the perfect pair of pumps aren't staples of most work wardrobes anymore. The ideal employee isn't a "yes man," they are the team members that question convention and even (wisely) challenge the opinions of their supervisors. The way we think of work and the traditions that go along with it are changing with a digital separation of work and life and how employees are motivated to perform their best.
As more studies reveal the benefits of emotional intelligence in the workplace, companies are beginning to take notice, and the myth of IQ leading the way is coming undone. For example, 58% of job performance is based on a person's EQ, and 70% of the time, those with mid-level IQ outperform those with the highest IQs.