Hello! We are Chris Gauden and David Allen and we are your Local PC PAL Computer Repair Engineers serving Coventry, Leamington Spa, Kenilworth, Hatton, Warwick Gates, Whitnash, Woodloes and the surrounding areas.
Whatever your problem, please give us a call today on 024 7695 5000 for a discussion about how we can help! We also carry out Laptop Repairs in your Home or Office at a time to suit you!
David Jackson, Coventry - About 3 weeks ago.
Chris was very helpful explained what he had done in simple terms did not confuse me with technical jargon, recommend you.
Derek Daniel, Coventry - More than a year ago.
Margaret Gibb, Coventry - More than a year ago.
Chris Gauden arrived at my house within an hour of my calling PC PAL.
He proved to be a charming, personable and highly skilled and efficient person.
I am grateful for his ability to, so far, resolve my printer/computer problem. He explained exactly what he had done and why and the results that I should expect.
Phillip Artingstall, Coventry - More than a year ago.
Considering I rang mid-morning problems were sorted before 7 p.m. Really grateful for such a quick response.
As on previous occasions the engineer was helpful not only with sorting the problem but in giving useful tips.
Margaret Sedgwick, Coventry - More than a year ago.
Have used PCPAL several times, always give excellent service and very friendly. Would recommend them to anyone I feel they give quality service and good value.
Very pleased with every aspect of your service. Professional, friendly, answered all my questions in a very clear and confident way. I will most certainly recommend you and should I need help again I wont hesitate to get in touch. Thank you.
Margaret Dovey, Coventry - More than a year ago.
This is the 2nd time I have used PCPAL and I would recommend you.
Sarah Wigley, Coventry - More than a year ago.
replaced my faulty hard drive and reinstalled windows 10.
many thanks for a friendly and efficient service.
Kevin Whealey, Coventry - More than a year ago.
David Deanshaw, Coventry - More than a year ago.
I needed my "lost" email service in a hurry and PC PAL responded swiftly, gave me an appointment within an hour or so, and communicated price and services in a clear and transparent manner. The problem was solved and the engineer made other improvements which left my PC purring.
Victoria Butkova, Coventry - More than a year ago.
Excellent. Chris did a fantastic job in repairing my laptop. After struggling for four days to try and sort out the problems myself and getting absolutely no where, it was a great relief to have someone on hand who knew what they were doing. He managed to sort out all the problems and it is now working better than ever. I can't thank him enough.
Liz Brown, Coventry - More than a year ago.
Great service and really friendly. Wouldn't hesitate to recommend PC PAL. The engineer was excellent and very helpful, made me as a customer feel confident. Made such a change from visiting the big well know electrical store. Any further problems and i will call you again.
Nigel Skinner, Coventry - More than a year ago.
I could not have solved this problem myself.
excellent have taken some cards.
David Deanshaw from Fyldene Ltd, Coventry - More than a year ago.
Feel I've learnt something from him.
John Eardley, Coventry - More than a year ago.
Peter Martin, Coventry - More than a year ago.
Helpful service to an 'oldie' like me! My queries were answered simply. I would certainly recommend PC PAL - but would like to pay a little less per hour!
Brilliant service from a very friendly company.
Valerie Fisher, Coventry - More than a year ago.
Robert Hammonds, Coventry - More than a year ago.
Breeda Higgins, Coventry - More than a year ago.
Friendly and helpful. Will definitely use PC Pal with any future problems. Great service.
Janet Brown, Coventry - More than a year ago.
Richard Edwards, Coventry - More than a year ago.
I am very pleased with the service I got. The engineer was very polite and professional,and very helpful. He answered any problems I had.
Shiela Owens, Coventry - More than a year ago.
The young man was very pleasant ,explained what was wrong with my lap top in words I could understand (that's not easy) very pleased .
Christine Dale, Coventry - More than a year ago.
Terry Reeves, Coventry - More than a year ago.
Clear explanation of the basic apple programmes on the IMac. Patient and clear and willing to explain things more than once.
I have booked another session to explain other aspects of the software.
Huw Lewis, Coventry - More than a year ago.
David was a really helpful guy and explained the potential cause of the problems and took steps to resolve it.
The system yesterday was extremely slow on start up and this morning the computer is now working at normal speed.
William Flamson, Coventry - More than a year ago.
John Taylor, Coventry - More than a year ago.
Dot Fisher, Coventry - More than a year ago.
Nick Crafts, Coventry - More than a year ago.
Richard Stoakes, Coventry - More than a year ago.
David arrived quite early in the time slot. He was very quick dealing with the initial problem. He also dealt with a number of other niggles including trying to sort my TalkTalk TV reception problems. He was very polite and his explanations were well suited to my computer experience.
Miss Bedford, Coventry - More than a year ago.
David arrived close to the early part of the time slot. He was very polite and helpful. The initial problem was very quickly sorted but then he looked at several other IT problems which were causing some difficulties and put those right quite speedily.
An excellent service and reasonably priced. I will definitely use this service again if needed.
As the choice from Yellow Pages was random,I was wary but then immediately reassured by the friendly yet professional approach of the engineer.
The solution and explanation of the computer problem was more thorough than I expected.
For the quality of the service I received I expected to pay more.
A splendid service that I will recommend.
Jo Payne, Coventry - More than a year ago.
Hatm Alkadeki, Coventry - More than a year ago.
I was impressed b y the response to the problem and Chris'sability to deal with it very efficiently.
David Vaughan, Coventry - More than a year ago.
B Brown, Coventry - More than a year ago.
David Spurgeon, Coventry - More than a year ago.
After receiving a tablet for christmas I was a bit panicky on using it and setting it up, as I am a bit of a technical dino, so was chuffed when I saw in the YPages that PC pal dealt with tablets.
Diane Bull, Coventry - More than a year ago.
I contacted PC Pal as I was concerned that I had inadvertently been a victim of a potential scam.I received an excellent, professional and courteous service from David who was very thorough and gave me the confidence to use my laptop again. I would have no hesitation in recommending others to this company. Many thanks once again.
Jackie Stokes, Coventry - More than a year ago.
I have used your company several times now and each time have been very satisfied. I always ask for the same engineer and find him personable and very helpful. You are now my first port of call.
Sheila Cooper, Coventry - More than a year ago.
Anthony Beck, Coventry - More than a year ago.
Very pleasant gentleman repaired computer and it is now working perfectly, will use this company again.
Thomas Davies, Coventry - More than a year ago.
Engineer called to install and reload software to a new desk top. Glad we called you in. Very pleased with work done and glad I did not try it myself. Would not hesitate to call again and recommend to others.
Geoff Carr, Coventry - More than a year ago.
My problem was fixed very efficiently. As on the previous occasions when my wife or I have used your services, I was most impressed by the skills of the person who did the job.
Nick Crafts , Coventry - More than a year ago.
Have used PC Pal several times before - response has always been good and engineer very helpful.
Dot Fisher from Hazardous Goods Advisers Ltd, Coventry - More than a year ago.
A superb service. Essential for an elderly couple like us. Engineer David is a most pleasant knowledgable young mam. Excellent. T Cassels Coventry.
Submitted as a enquiry - "IF ALL LADS WERE AS WELL MANNERED AS DAVID THE WORLD WOULD BE A BETTER PLACE"
Roy Byrne, Coventry - More than a year ago.
I WAS MORE THAN PLEASED WITH THE SERVICE WE RECIEVED FROM DAVID . HE WAS POLITE AND NOTHING WAS TO MUCH TROUBLE , WE NOW HAVE A COMPUTOR THAT IS FAST , AND WORKING CORRECTLEY , THANKS TO DAVID I WOULD SAY WE HAD 100% SERVICE AND I HAVE RECCOMEND HIM ON .
Roger Monkman from Roger Monkman PR, Coventry - More than a year ago.
Very happy with service, computer working considerably better. Would use service again.
Christine Smith, Coventry - More than a year ago.
I was very grateful for the prompt service received today as I had had great problems with an inability to download and write emails for several days. Dave who had visited me on a previous occasion was very polite, professional and helpful throughput and not only restored my connection with my server and assisted me to produce a new password, but also did a thorough job of generally cleaning up my laptop. He also worked on my IPad so that I am now able to communicate effectively with my many contacts. With many thanks.
Michael Harris , Coventry - More than a year ago.
Although the repair was not successful , I was very appreciate PC PAL / Engineer . They did give me useful advice .The staff was very nice and friendly . Definitely will ask again if problem occur.
Trong Nguyen, Coventry - More than a year ago.
Chris and Dave were most helpful in assisting me to choose and install a new PC to replace my 10 year old Dell with Windows XP.
Roger Bolland, Coventry - More than a year ago.
I was very impreswsed with the thoroughness of the engineer's work,and keenness to sort the problem keeping me infoirmed at every stage. He went to collect a new screen and called me from the 'shop' informing me that the replacxement did work after 2 tests and checking I definitely wanred to go ahead. I was made completely aware of the cost of the job at each juncture and after nearly hours work, the problem was solved. I felt the cost was well worth it asnd very reasonable. many thanks.
Paul Leddington Wright, Coventry - More than a year ago.
Joan Malosti, Coventry - More than a year ago.
The response time of 2 hours was impressive. The engineer was helpful not only because the problem was solved but gave explanations and helpful tips.
This was an excellent service. David Allen wasp very professional, friendly and most helpful. He is a credit to the company. The problem was fixed to my satisfaction and would not hesitate to use the company again.
Neelam Singh, Coventry - More than a year ago.
What an excellent service, from the polite and proficient person who answered the phone, to the engineer who fixed the computer. I will be telling my friends and family to use you - and the cost was veryr easonable adn afordable. All excellent. Well done.
Suzette Farrelly, Coventry - More than a year ago.
Beverley Tennant, Coventry - More than a year ago.
Great service. I looked around for a company with good reviews because I was a bit nervous about handing my ipad over for a screen repair. It was picked up, replaced and returned to my door same day and the work was first rate.
I am very happy, will use you again and would recommend pcpal to anyone with computer issues.
Andrew Mitchell , Coventry - More than a year ago.
Ann Duffin, Coventry - More than a year ago.
Theo Royle from F. Hinds, Coventry - More than a year ago.
Very good service and computer going within an hour. Would recommend.
Derek Waring, Coventry - More than a year ago.
Dave was very obliging and helpful and answered every question I asked him regarding my computer.
My wife and i are pensioners and are very unfamiliar with modern technology.When our computer went awry, we feared the worst.Your engineer David Allen arrived and was superb.He quickly and efficiently diagnosed and fixed the problem..David also checked over my laptop and advised us about your service for the future.Overall an excellent service.David is to be congratulated.
Very pleased with engineer and will recommend to friends.Thank you.
Patricia Walton, Coventry - More than a year ago.
Very helpful & quick service. Will definitely use you again!
Tania Janusz from Joe Richards Ltd, Coventry - More than a year ago.
William Flamson from REGENCY CARS, Coventry - More than a year ago.
Trevor Morriss, Coventry - More than a year ago.
I have always found you very reliable and a big thank you to Chris who has always sorted out my problems.
Kathleen Malone, Coventry - More than a year ago.
Chris was extremely professional and helpful. He had a caring and jovial disposition. I felt comfortable with him being in my home. If I have any other problems with my computer, I would not hesitate to call you. Highly recommended - thank you very much!
Helen Land, Coventry - More than a year ago.
He was very thorough and nothing was too much trouble. Excellent service.
Debbie Duffield, Coventry - More than a year ago.
David was extremely helpful and got the repair done asap.
Jackie Minshull, Coventry - More than a year ago.
Problem all fixed within the call-out hour. Initial answerphone message did not result in a call back within 2 days.
Kimberley Matthews, Coventry - More than a year ago.
Helen Morgan, Coventry - More than a year ago.
The PCPal Engineer dealt with my problems courteously and efficiently. A full explanation was given of all work carried out and I was extremely pleased with the outcome. I am happy to recommend your services to my friends.
Derick Chambers, Coventry - More than a year ago.
I was very impressed with the speed and expertise of the service. The engineer was very informative and I would recommend this service to others.
I found the ad in the look local brochure.
Jackie Hancox from HATS Ltd, Coventry - More than a year ago.
Thank the engineers for fitting me in at short notice, and a good job done.
Anthony Sherrad, Coventry - More than a year ago.
Peter Shaw, Coventry - More than a year ago.
Barbara Crafts, Coventry - More than a year ago.
I was pleasently surprised how quick the repair was done in an efficient and friendly. I made a good choice from the Yellow Pages.
I have used you before and once again Chris came. He is a very friendly guy who explains each thing he is checking and doesn't look at me as if I am stupid!I will be getting a new computer within the next few weeks and I will ask Chris to install it for me.
Computer now back in operation,after excellent work by Chris.
Bernard Johnson, Coventry - More than a year ago.
David came to see me on the same day that I rang.He quickly diagnosed the problem and the solution.He also serviced my pc which is now working better than it has for years.All achieved in less than 2 hours.
Excellent service.Would not hesitate to use them again.
Chris was efficient while friendly and prepared to answer queries in a helpful way. I think it is really worth spending the money to get this professional help.Chris and David always let you know how soon they'll be with you and don't lengthen the visit unnecessarily, while still managing to be friendly and encouraging. Thank you, Chris on this occasion.
Maureen Smith, Coventry - More than a year ago.
friendly and good quality service, would use again. Thank you.
Bev Wright from Classic Plants, Coventry - More than a year ago.
I was very pleased by the service i received. I would certainly recommend to anyone.
Lynn Yarnold, Coventry - More than a year ago.
Nuala Pinson from Pinson Therapeutic Services, Coventry - More than a year ago.
as a computer illiterate the service was great and things explained clearly. He sorted out all the problems I had. Will contact again if I have any more problems. Thankyou.
Jenny Hancock, Coventry - More than a year ago.
Walter J Mcdonald, Coventry - More than a year ago.
Excellent service. Fully explained my problems with the computer. Would definitely recommend.
Took time to tell us what was being done & thus helped us to understand our equipment a little better.
This was the 3rd or 4th time that we have had Chris Gauden out. Always friendly, professional and knows his stuff! Very happy customer!
Sarah Reading, Coventry - More than a year ago.
I was very impressed with overall service, from the initial phone call where I was informed of the cost.The tech was able to inform me of the problem with my Laptop in :Layman terms: and the cost of the repair. This is what you need from a Company to be up front and not to blind us with Technical Jargon. all I can say is Thankyou.
George Albrighton, Coventry - More than a year ago.
Lynne James, Coventry - More than a year ago.
I have used your company over the years and have always found you to be polite and helpful.
Excellent same-day response to my laptop and modem problems at home and fixed it all very quickly. I then had no hesitation in booking them the following day at my business premises for more work.
Robin Hopkins from Coventry Aquatics, Coventry - More than a year ago.
I can thoroughly recommend PAL as this is he second time I have used your services. As a novice in many of the aspects of computing, I find it reassuring to be able to call on such friendly assistance so speedily.
Michael Harris, Coventry - More than a year ago.
Sarah Bourne, Coventry - More than a year ago.
The engineer listened to my explanation of the problems and addressed them in a methodical and professional manner. He cleared the major issues, explored possible additional benefits and suggested ideas for matters affecting my PC but external to it. A job well done.
Norman Gilbert, Coventry - More than a year ago.
Always feel lost with out a computer after having one, so its great to have it back.
Gary Butler, Coventry - More than a year ago.
Being a "Senior Citizen" I need to rely upon an experienced engineer whom I can trust.
This was the first time I had called PC PAL to fix a problem with my computer, I was very impressed with the serviced provided, and will certainly be calling PC Pal again if I need help with my computer.
Norma Worton, Coventry - More than a year ago.
very impressed by the level of service, offered good advice and tried every attempt to get the laptop running before recommending replacing the laptop.
very satisfied that all the available options to fix the laptop were attempted.
Ali Syed, Coventry - More than a year ago.
My PC was suddenly 'invaded' by a nasty site saying I had all sorts of horrible viruses and making nasty threats. As I am not very clued up on computers, and because I do all my banking on line, this scared the living daylights out of me. I rang PC PAL, quite late in the evening, and their Engineer arrived by just after 9.00 a.m. next morning. He was quiet, reassuring and fixed the prblem quickly and gave some advice. I'd certainly use PC PAL again if I had problems.
Jennifer Saunders, Coventry - More than a year ago.
Michael Robinson, Coventry - More than a year ago.
I was worried that I seemd to have a serious problem with my laptop in that I had lost access to the Internet and needed it very rapidly. I received the visit from Chris within 24 hours which I consider very good. I will certainly use your company again and have recommended you to other people.
Christine Kehrer, Coventry - More than a year ago.
Shame he couldn't actually fix my problem but it wasn't for the want of trying!
Apart from the above hiccup, David was extremely helpful, professional and friendly. Can't fault him.
Brilliant service! Called to state the arrival time, and even arrived early. Options and costs were explained clearly and throughout the process, and the overall job was well worth the money and done very quickly. Wonderful all round.
Adam Qureshi from PCMD, Coventry - More than a year ago.
As a first time User, I will definitely call upon you again if needed! Very impressed with professional, helpful and customer friendly style of working. Consequently, will tell others about you.
Geoff Pimm from Castleoak Consultants Ltd, Coventry - More than a year ago.
Engineer diagnosed the problem immediately and efficiently created a broadband link for our second computer. Nothing was too much trouble.
Leo Hayden, Coventry - More than a year ago.
This is the 2nd time I've had PC Pal out to sort a problem on my laptop, and it was the same engineer each time. Very impressed with the communication, friendliness, professionalism. WOuldn't hesitate to call them again, although I hope I shan't have to! The first time I called them I also rang a local engineer who never even bothered returning my call!
Chris rang to say when he would arrive and arrived when he said he would, despite the snow. He resolved the issue I had with friendly efficiency; much appreciated.
David Goodall, Coventry - More than a year ago.
Chris arrived within the allotted time span and phoned ahead to warn of his arrival. He was friendly and approachable and we were able to ask questions which he answered in layman's terms. He dealt with problems that arose competently and this gave us confidence. We had a few peripheral problems that he also solved. We have previously been helped by another PC Pal engineer, David, and we can confidently say that these engineers from PC Pal get the job done in a friendly and efficient way.
Sarah Thomas, Coventry - More than a year ago.
Engineer arrived within agreed time slot, identified fault and repaired it quite quickly.
Harry Fleet, Coventry - More than a year ago.
Stephanie Boland, Coventry - More than a year ago.
I wish i had called you out before i did it would have so much difference to me.
Stephen Hadsley, Coventry - More than a year ago.
We can provide Computer Repair services in Coventry and the surrounding areas. In Coventry and the surrounding areas we can help set up new computers, remove a virus or spyware, fix broadband or wireless issues, help with email problems and much, much more in Coventry.
We also repair Laptops, Netbooks and smartphones in the Coventry area. We can replace screens, keyboard, broken DC sockets and much more.
Whatever your problem, please give PC PAL Coventry a call on 024 7695 5000 for a discussion about how we can help! We also carry out Laptop Repairs in your Home or Office.