Your User Name and Password are the same login created in Skyward Family Access.
If your Skyward Family Access password has been changed, you must wait overnight for the new password to be updated in Online Payments.
Click here to be directed to the Skyward Family Access page. Click the "Forgot your Login/Password" link under the "Sign In" button to have your Login/Password sent to your email address. Important: If your password is changed you must wait overnight for the new password to be updated in Online Payments.