Learn how to get more members proactively engaged with your association through developing and implementing successful volunteer management strategies and processes.
The ASAE Foundation research raised association execs' eyebrows with the finding that, on average, 25% of the labour hours in associations come from volunteers. The research also confirmed that members who volunteer, stay longer. This finding gives associations hope.
Other global research hints at some of the challenges, namely engaging the new volunteer. This volunteer, while still driven by passion, is looking for a different experience. Join us for deep dive to learn how you can put the findings of the research and trends to work in your association, so you can move your mission and meet members need.
This session will explore research and trends and highlight examples of associations who are engaging all volunteers. We'll offer a framework for an effective volunteer strategy that leverages volunteer labour and builds member retention, highlighting case studies that translate the research into practice. Then, using a Volunteer Management Program guide, we'll work in small groups to allow you to apply the principles to your association.
Learn the key elements in an effective volunteer management system that offer benefits to the volunteer and the association - and then identify areas for improvement in their own association.
Explore trends shaping today's volunteer and how to adapt your volunteering to attract and retain this volunteer.
Learn about tools – a volunteer management guide and evaluation process – which can be used to optimize their volunteer management program.
Apply these trends and research to your own association.
Peggy Hoffman, FASAE, CAE. President, Mariner Management.
In addition to managing organizations, Peggy has provided training and consultation on leadership development and strategic planning to national associations and local groups over the past 30 years. She is co-author of the Mission Driven Volunteer white paper which set the stage for further volunteer research, including two pivotal research projects illuminating volunteers and community in associations. She collaborated with Peter Houstle and their research partner Kevin Whorton on the two studies: Mutually Beneficial Volunteerism: Opportunities for Enhancing Association Volunteer Management Systems, conducted for the ASAE Foundation, and Chapter Benchmarking Study. Peggy has been very involved in ASAE - The Center for Association Leadership and is past chair for both the Component Relations Section Council and the Executive Management Council. She has served on the development teams for ASAE University's On-Line courses and currently on their faculty. She is currently serving as a Volunteer Thought Leader for NIGP: Institute for Public Procurement's Talent Council. In addition to a BA in Communications from The American University, Peggy is a graduate of the association management curriculum of the Institute for Organization Management at Notre Dame. She received the distinction of Fellow of ASAE (FASAE) in 2018.
Peter is Mariner's CEO/COO and executive director for two associations. Helping associations navigate the intricacies of effective organizational management and program development comes naturally to Peter after 30+ years in association management and 10 years working behind the scenes — and on stage — in the entertainment industry. Peter collaborated on the volunteer and chapter research. He also co-wrote a white paper Getting to the "Good Stuff": Evidence-based Decision Making for Associations. Peter has been a speaker and writer for ASAE - The Center for Association Leadership for many years. He served on the ASAE Technical Section Council and continues to be an active ad-hoc volunteer. Peter earned his MBA from University of Maryland's Robert Smith School of Business and a BA in Music from Ithaca College. He has also served as a writer and speaker on a variety of non-profit management issues for ASAE and numerous associations. When he's not helping nonprofits achieve goals, he's likely in the heat of a pick-up basketball game, scrambling about on the squash court or relaxing at the piano.
Mariner Management is a US based association management company providing full management services to small associations and counsel to global associations seeking to improve member communities and volunteer development. Learn more at www.MarinerManagement.com.