Staff of Luxembourg's public and private transport are increasingly confronted with passenger violence. A situation that workers say, cannot continue.
Staff of Luxembourg's public and private transport are increasingly confronted with passenger violence. A situation that workers say, cannot continue. Sector unions are calling for protest on Friday outside the City's main train station at10.30am.
Employees of transportation companies (train and bus drivers, station staff, and security) are tired of having to face "social frustrations" of users every day, and are at the receiving end of verbal and/or physical abuse.
Since 2005, the sector sounded the alarm and called on the government to take action. Under pressure from unions, plans were developed for abuse prevention and assistance to victims being established.
In all transport companies, staff are specially trained in prevention and conflict management. But the implementation of the law regarding safe transport of passengers is now essential. Unions want answers now from the Minister of Sustainable Development and Infrastructure, Claude Wiseler.
The unions want short-term solutions, therefore are calling for a protest on on Friday, May 20 at 10:30outside Luxembourg train station.