What do industrial enterprises need to operate efficiently and without unnecessary downtime? Undoubtedly, many managers would say reliable machines, timely supplies of raw materials and energies, and skilled labour. Probably, only a few would highlight a communication system used for the transportation of pallets loaded with goods from an automatic packaging line to a warehouse. However, the example of Mondi SCP – a pulp and paper producer from Ružomberok, Slovakia, shows how important role communication technologies play not only in people's lives, but also in manufacturing enterprises.