ï To inform you of news, events, activities, services, promotions and new arrivals or releases.
ï You may give us information about you by filling in forms on our website or at any of our sites or through the purchase of products / services or by corresponding with us by telephone, email or otherwise.
ï This includes information you provide when you subscribe to our newsletters or mailouts, or place an order on one of our sites.
ï The information you may give us may include your name, email address, postal address and telephone number and financial and credit card information.
ï information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
ï We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
ï We ask for your details so we can respond in an appropriate way.
ï In accordance with your preferences, you may be contacted with relevant promotions, offers or information that you have expressed an interest in or that might be of interest to you. If you wish us to stop contacting you please unsubscribe from the service at the foot of any of our email updates.
ï We ask for your details so we can add you to our email database and send you updates you've requested.
ï This information will not be given to any third party, except to the extent and for the purpose we may be required to do so by any law, or where you have consented to it. If you wish us to stop contacting you please unsubscribe from the service at the foot of any of our email updates.
ï We collect various personal details about you when you purchase any products or services (e.g. retail goods) online, including name, home address, billing address, telephone number, email etc.
ï We use the information to process orders and to provide a more personalised service.
ï Collecting these details allows our system to create a customer account for you in order that we can sell you such products and services.
ï Having a record of your personal details also allows us to identify you if we need to contact you regarding your order, if you need to contact us to change your order.
ï We are also able to help if orders are lost by checking your personal details on the database.
ï Additionally, our bank recommends that we take the billing address of people purchasing products in advance as this can help to prevent fraudulent use of credit cards.
ï The information we collect in this way will not be given to any third party, except to the extent and for the purpose we may be required to do so by any law.
ï to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
ï Within The Vinyl Factory Group, for legitimate purposes only.
o Suppliers, sub-contractors and business partners for the performance of any contract we enter into with you or them including payment processing services and delivery and courier companies who supply orders.
o Through links to and from our websites to partner networks, advertisers and affiliates. These websites will have their own Privacy Policies that we do not accept responsibility for.
o If TVFL or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
o If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions and other agreements; or to protect the rights, property, or safety of our staff, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
ï The right to lodge a complaint with the Information Commissioner's Office.
ï Persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).