There are different types of care that you may need depending on your situation.
Urgent Care is for health issues or minor injuries that need prompt attention, but are not serious enough for emergency care. Call your doctor first to check the best course of action.
Some services require approval before your visit. This is called a Prior Authorization.
You may also need to get approval before a prescription is filled. Find out more about Medication Prior Authorizations.
If you are new to Quartz, your first step is to choose your doctor*, known as your primary care provider (PCP). PCPs manage your care and lead your health care team to help make sure you are getting the right care at the right time.
*Senior Choice members do not need to choose a PCP.
As a member, you have the right to choose a doctor from our PCP network. It is important that you see your PCP* regularly. This will help your doctor know the best way to serve your health care needs. See Member Rights & Responsibilities.
No matter what kind of health care you need, it is important to check what your plan covers. Your benefits differ depending on the type of plan you have. A referral or prior authorization may be needed before some services will be covered by your plan. Your Quartz ID card will state what kind of plan you have. Be sure to check coverage before getting medical care other than from your PCP*. You can see all your benefits by logging in to MyChart.