These Terms will apply to any contract between us for the sale of Products to you (Contract). Please read these Terms carefully and make sure that you understand them before ordering any Products from our site. Please note that before placing an order you will be asked to tick a box to agree to these Terms. If you refuse to accept these Terms, you will not be able to order any Products from our site.
We may amend these Terms from time to time (clause 0). Every time you wish to order Products, please check these Terms to ensure you understand the terms which will apply at that time.
1.1. We are Curriculo Solutions Ltd, a company registered in Scotland (company number SC450395), having our registered office and place of business at 6 Lancaster Crescent Lane, Kelvinside, Glasgow, G12 0RS. Our VAT number is 193147106. We operate the website https://www.curriculosolutions.com.
1.2. You may contact us by telephoning 07766 566909 or by e-mailing us at hello@curriculosolutions.com.
1.3. If we have to contact you we will do so by telephone or by writing to you at the email address or postal address you provided to us in your order.
1.4. When we use the words "writing" or "written" in these terms, this includes emails.
(c) if you agreed, during the order process, for us to give you information about similar products that we provide (may stop receiving this at any time by contacting us).
3.2. We may ask you or your Authorised Users to submit information to us in the form of comments, opinions or suggestions (Feedback) in relation to our Products. We will use this Feedback to improve our current Products and to inform the creation of future Products. This information shall be stored in an anonymised manner, and shall not be provided to third parties.
3.3. We will only give your personal information to third parties where the law either requires or allows us to do so.
This clause 4 only applies if you are a consumer. If you are a consumer, you may only purchase Products from our site if you are at least 16 years old. By purchasing Products from our site and accepting these Terms you confirm that you are fully able and competent to enter into a binding contract with us and these Terms, and are not barred from doing so under any applicable laws.
This clause 5 only applies if you are a business. If you are a business, you confirm that you have authority to bind the business on whose behalf you use our site to purchase Products. These Terms and any document expressly referred to in them constitute the entire agreement between you and us and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to its subject matter. You acknowledge that in entering into this Contract you do not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms or any document expressly referred to in them. You and we agree that neither of us shall have any claim for innocent or negligent misrepresentation based on any statement in this Contract.
6.1. Our shopping page will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process. You will be required to accept these Terms prior to completing your order.
6.2. After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted.
6.3. We will confirm our acceptance to you by sending you an e-mail confirming acceptance of your order and supply of the Products to you (Order Confirmation). Where you have purchased access to our Online Content, we will also send one-time login details for you and any Authorised Users, which you and your Authorised Users will be required to change before accessing the content. The Contract between us will only be formed when we send you the Order Confirmation.
6.4. If we are unable to accept your order, for example because the Product is no longer available, or because we cannot meet a delivery deadline, or because of an error in the price on our site (clause 0), we will inform you of this by e-mail and we will not process your order. If you have already paid for the Products, we will refund you the full amount including any delivery costs charged as soon as possible.
If you wish to make a change to the Product you have ordered please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the Product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end the Contract (clause 0).
8.1. We may amend these Terms from time to time. Every time you order Products from us, the Terms in force at the time of your order will apply to the Contract between you and us.
(b) to implement minor technical adjustments and improvements, for example to address a security threat or to deal with server issues. If you have purchased access to our Online Content, and these changes affect your access, we will extend the period of your access to accommodate for any period missed as result.
8.3. If we have to change the Product or revise these Terms as they apply to your order, we will contact you to give you reasonable notice of the changes and let you know how to cancel the Contract if you are not happy with the changes. You may cancel either in respect of all the affected Products or just the Products you have yet to receive. If you opt to cancel, you will have to return any Products you have already received and we will arrange a full refund of the price you have paid, including any delivery charges.
8.4. We may update or require you to update digital content, provided that the digital content shall always match the description of it that we provided to you before you bought it.
(e) you have a legal right to end the Contract because of something we have done wrong (including because we have delivered late (clause 10.9).
9.3. For most Products bought online you have a legal right to change your mind within 14 days and receive a refund.
(d) sealed audio or sealed video recordings or sealed computer software, once these Products are unsealed after you receive them.
9.5. How long you have to change your mind depends on what you have ordered and how it is delivered.
(a) If you have bought services, for example one of our On-site Training programmes, you have 14 working days after the Order Confirmation has been received by you. However, once we have completed the services you cannot change your mind, even if the period is still running. If you cancel after we have started the services, you must pay us for the services provided up until the time you tell us that you have changed your mind.
(b) If you have bought digital content for download or streaming or access to our Online Content, you have 14 working days after the Order Confirmation has been received by you, or, if earlier, until you start downloading, streaming, or you login and access the Online Content. If we delivered the digital content to you immediately, and you agreed to this when ordering, you will not have a right to change your mind.
(ii) Your goods are for regular delivery over a set period. In this case you have until 14 working days after the day you (or someone you nominate) receives the first delivery of the goods.
9.6. Even if we are not at fault and you do not have a right to change your mind (clause 9.1), you can still end the Contract before it is completed. A contract for goods or digital content is completed when the product is delivered, downloaded or streamed and paid for. A contract for services is completed when we have finished providing the services and you have paid for them. If you want to end the Contract in these circumstances, contact us to let us know (our contact details are set out at clauses 1.1 and 1.2 above).
(i) If you contact us 30 days or more prior to the commencement of the On-Site Training we will provide you with a full refund.
(ii) If you contact us 29-15 days prior to the commencement of the On-Site Training we will refund the sum paid for the Product, but will deduct reasonable compensation for the net costs we will incur as a result of your ending of the Contract, which may be up to 50% of the Product price.
(iii) If you contact us with less than 15 days until the commencement of the On-Site Training, we may not be able to provide you with a refund.
(c) Where you have purchased a Product which comprises access to our Online Content, the Contract is complete after you have logged in and accessed the content. We are therefore unable to offer you a refund after you have used you login in details for the first time.
9.7. If you end the Contract for any reason after Products have been dispatched to you or you have received them, you must return them to us, where applicable. You must either return the goods in person to where you bought them, post them back to us at 6 Lancaster Crescent Lane, Scotland, Glasgow, G12 0RS or (if they are not suitable for posting) allow us to collect them from you. Please email us at hello@curriculosolutions.com to arrange collection. If you are exercising your right to change your mind you must send the goods within 14 days of telling us you wish to end the Contract.
9.9. If you are responsible for the costs of return and we are collecting the product from you, we will charge you the direct cost to us of collection. The costs of collection will be the same as our charges for standard delivery.
9.10. We will refund you the price you paid for the Products including delivery costs, by the method you used for payment. However, we may make deductions from the price, as described below.
(a) We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the goods, if this has been caused by your handling them in an unacceptable way. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.
10.1. The costs of delivery will be as displayed to you on our site.
(a) If the Products are goods we will contact you with an estimated delivery date, which will be within 30 days after the day on which we accept your order.
(b) If the Products are one-off services we will begin the services on the date agreed with you during the order process. Where the Products are services which are provided online, we will begin the services on the date on which you pay and access the paid for services on our site. Where relevant, the estimated completion date for the services is as told to you during the order process.
(c) If the Product is a one-off purchase of digital content we will make the digital content available for download by you as soon as we accept your order.
(d) If the Products are ongoing services or a subscription to receive goods or digital content we will supply the services, goods or digital content to you until either the services are completed or the subscription expires (if applicable) or you end the Contract as described in clause 9 or we end the Contract by written notice to you as described in clause 11. Please note that where you purchase access to our Online Content the subscription expiry date will be provided in the Order Confirmation.
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10.2. Occasionally our delivery to you may be affected by an Event Outside Our Control (clause 0).
10.3. If you have asked to collect the Products from our premises, you can collect them for us at any time during our working hours.
10.4. If no one is available at your address to take delivery and the Products cannot be posted through your letterbox, we will leave you a note informing you of how to rearrange delivery or collect the Products.
10.5. If you do not collect the Products from us as arranged or if, after a failed delivery to you, you do not re-arrange delivery or collect the Products we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection we may end the Contract (clause 11).
10.6. If you do not allow us access to your property to perform the services as arranged (and you do not have a good reason for this) we may charge you additional costs incurred by us as a result. If, despite our reasonable efforts, we are unable to contact you or re-arrange access to your property we may end the Contract (clause 11).
10.7. Where a Product is goods, delivery of an Order shall be completed when we deliver the Products to the address you gave us or you or a carrier organised by you to collect them from us and the Products will be your responsibility from that time.
10.8. Where a Product is goods, you own the Products once we have received payment in full, including all applicable delivery charges.
Clauses 10.9, 10.10, and 10.11 only apply if you are a consumer.
10.10. If you do not wish to cancel your order straight away, or do not have the right to do so under clause 10.9, you can give us a new deadline for delivery, which must be reasonable, and you can cancel your Order if we do not meet the new deadline.
10.11. If you do choose to cancel your Order for late delivery under clauses 10.9 and 10.10, you can do so for just some of the Products or all of them, unless splitting them up would significantly reduce their value. If the Products have been delivered to you, you will have to return them to us or allow us to collect them, and we will pay the costs of this. After you cancel your Order we will refund any sums you have paid to us for the cancelled Products and their delivery.
10.12. We may need certain information from you so that we can supply the Products to you. If so, this will have been stated in the description of the Products on our site. We will contact you by email to ask for this information. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end the contact (clause 11) or make an additional charge of a reasonable sum to compensate us for any extra work that is required as a result. We will not be responsible for supplying the Products late or not supplying any part of them if this is caused by you not giving us the information we need within a reasonable time of us asking for it.
10.14. We will contact you in advance to tell you we will be suspending supply of the Product, unless the problem is urgent or an emergency. If we have to suspend the Product for longer than one week in any month we will adjust the price so that you do not pay for Products while they are suspended. Where the Product in question is access to our Online Content, we will extend the period of your access to accommodate for any period missed as result of our suspending supply of the Product. You may contact us to end the Contract for a Product if we suspend it, or tell you we are going to suspend it, in each case for a period more than 30 days and we will refund any sums you have paid in advance for the product in respect of the period after you end the Contract.
10.15. If you do not pay for the Products and you still do not make payment within 7 days of us reminding you that payment is due, we may suspend supply of the Products until you have paid us the outstanding amounts. We will contact you to tell you we are suspending supply of the Products. We will not suspend the Products where you dispute the unpaid invoice. We will not charge you for the Products during the period for which they are suspended. As well as suspending the Products we can also charge you interest on your overdue payments (clause 13).
(a) 30 days or more prior to the commencement of the On-Site Training we will provide you with a full refund.
(b) 29-15 days prior to the commencement of the On-Site Training we will refund the sum paid for the Product, but will deduct reasonable compensation for the net costs we will incur as a result of us having to end the Contract, which may be up to 50% of the Product price.
(c) less than 15 days prior to the commencement of the On-Site Training, we may not be able to provide you with a refund.
11.3. We may write to you to let you know that we are going to stop providing the Product. We will let you know at least 14 days in advance of our stopping the supply of the Product and will refund any sums you have paid in advance for Products which will not be provided.
12.1. The price of the Products will be the price indicated on the order pages at the time you submit your order. If you are a consumer this price will be subject to VAT and we will include this in the total price when we acknowledge your order. If the rate of VAT changes between the date of your order and the date of delivery, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect. We use our best efforts to ensure that the prices of Products are correct at the time when the relevant information was entered onto the system.
12.3. It is always possible that, despite our best efforts, some of the Products on our site may be incorrectly priced. We will normally check prices before accepting your order so that, where the Product's correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If we discover an error in the price of the Products you have ordered we will contact you by email to inform you of this error and we will give you the option of continuing to purchase the Product at the correct price or cancelling your order. We will not process your order until we have your instructions. If we are unable to contact you using the contact details you provided during the order process, we will treat the order as cancelled and notify you in writing. If we mistakenly accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may cancel supply of the Product and refund you any sums you have paid.
13.1. We accept payment via our site by means of PayPal or directly into our account via a Bacs bank transfer.
(b) For digital content or access to our Online Content, you must pay for the Products before you download or access them.
(c) For services, including On-Site Training you must make an advance payment of 30% of the price of the services, before we start providing them. We will invoice you for the balance of the price of the services when we have completed them. You must pay each invoice within 30 calendar days after the date of the invoice.
13.3. If you do not make any payment to us by the due date we may charge interest to you on the overdue amount at the rate of 5% a year above the base lending rate of the Bank of England from time to time. This interest shall accrue on a daily basis from the due date until the date of actual payment of the overdue amount, whether before or after judgment. You must pay us interest together with any overdue amount.
13.4. If you think an invoice is wrong please contact us promptly to let us know and we will not charge you interest until we have resolved the issue. Once the dispute is resolved we will charge you interest on correctly invoiced sums from the original due date.
14.1. If you have any questions or complaints about the Products, please contact us (our contact details are set out at clauses 1.1 and 1.2 above).
14.2. We are under a legal duty to supply products that are in conformity with this Contract. If you are a consumer, see the box below for a summary of your key legal rights in relation to the product. Nothing in these Terms will affect your legal rights.
Summary of your key legal rightsThis is a summary of your key legal rights. These are subject to certain exceptions. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk or call 03454 04 05 06. If your product is goods the Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product your legal rights entitle you to the following:• up to 30 days: if your goods are faulty, then you can get an immediate refund.• up to six months: if your goods can't be repaired or replaced, then you're entitled to a full refund, in most cases.• up to six years: if your goods do not last a reasonable length of time you may be entitled to some money back. If your product is digital content the Consumer Rights Act 2015 says digital content must be as described, fit for purpose and of satisfactory quality:• if your digital content is faulty, you're entitled to a repair or a replacement.• if the fault can't be fixed, or if it hasn't been fixed within a reasonable time and without significant inconvenience, you can get some or all of your money back • if you can show the fault has damaged your device and we haven't used reasonable care and skill, you may be entitled to a repair or compensation If your product is services the Consumer Rights Act 2015 says:• you can ask us to repeat or fix a service if it's not carried out with reasonable care and skill, or get some money back if we can't fix it.• if you haven't agreed a price beforehand, what you're asked to pay must be reasonable.• if you haven't agreed a time beforehand, it must be carried out within a reasonable time.
14.3. If you wish to exercise your legal rights to reject Products you must either return them in person to where you bought them, post them back to us or (if they are not suitable for posting) allow us to collect them from you. We will pay the costs of postage or collection.
15.1. We only supply the Products for internal use by your business, and you agree not to use the Product for any resale purposes.
15.4. Subject to clause 15.2, our total liability to you in respect of all losses arising under or in connection with the Contract, whether in contract, delict (including negligence), breach of statutory duty, or otherwise, shall in no circumstances exceed the price of the Products ordered by you.
15.5. Except as expressly stated in these Terms, we do not give any representation, warranties or undertakings in relation to the Products. Any representation, condition or warranty which might be implied or incorporated into these Terms by statute, common law or otherwise is excluded to the fullest extent permitted by law. In particular, we will not be responsible for ensuring that the Products are suitable for your purposes.
16.1. If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this Contract, for example, if you discussed it with us during the sales process.
16.2. We only supply the Products for domestic and private use. You agree not to use the Products for any commercial, business or resale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
16.4. If we are providing services in your property we will make good any damage to your property caused by us while doing so. However, we are not responsible for the cost of repairing any pre-existing faults or damage to your property that we discover while providing the services.
16.5. If defective digital content which we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable skill and care we will either repair the damage or pay you compensation. However, we will not be liable for damage which you could have avoided by following our advice to apply an update offered to you free of charge or for damage which was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
17.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event Outside Our Control.
(b) our obligations under the Contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of Products to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.
17.3. You may cancel a Contract affected by an Event Outside Our Control which has continued for more than 30 days. To cancel please contact us. If you opt to cancel, you will have to return any relevant Products you have already received and we will refund the price you have paid, including any delivery charges.
18.1. If you are a consumer you may contact us as described in clauses 1.1 and 1.2 above.
19.1. We may transfer our rights and obligations under a Contract to another organisation, but this will not affect your rights or our obligations under these Terms. We will always notify you in writing, by email or by posting on this webpage if this happens.
19.2. You may only transfer your rights or your obligations under these Terms to another person if we agree in writing.
19.3. Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
19.4. If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
19.5. If you are a consumer, please note that these Terms are governed by the law of Scotland. This means a Contract for the purchase of Products through our site and any dispute or claim arising out of or in connection with it will be governed by the law. You and we both agree to that the Scottish courts will have non-exclusive jurisdiction.
If you are a business, a Contract and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Scotland. We both irrevocably agree that the Scottish courts shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with a Contract or its subject matter or formation (including non-contractual disputes or claims).
We are Curriculo Solutions Ltd, a company registered in Scotland (company number SC450395), having our registered office and place of business at 6 Lancaster Crescent Lane, Kelvinside, Glasgow, G12 0RS. Our VAT number is 193147106. We operate the website https://www.curriculosolutions.com. You may contact us by telephoning 07766 566909 or by e-mailing us at hello@curriculosolutions.com.
We may update our site from time to time, and may change the content at any time, in order to reflect changes to our products, and our users' needs. We will try to give you reasonable notice of any changes. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our site, or any content on it, will be free from errors or omissions.
You may store content which is automatically cached by your browser for display enhancement purposes.
Whenever you make use of a feature that allows you to upload or contribute content to our site, or to make contact with other users of our site, you must comply with the content standards set out in our Acceptable Use Policy. You warrant that any such contribution does comply with those standards, and you will be liable to us and indemnify us for any breach of that warranty. If you are a consumer user, this means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.
Any content you upload or contribute to our site will be considered non-confidential and non-proprietary to the extent permitted by law. By uploading or contributing content to our site you grant us, our successors, and other users of the Site a perpetual, worldwide, non-exclusive, royalty-free, transferable right to use, reproduce, modify, perform, display, store and copy that content and to distribute and otherwise disclose such content to third parties. You also waive any moral or similar rights that you may in any jurisdiction in respect of the content you have uploaded or contributed, including but not limited to, the right to be attributed as author of such content. You will have no claim or other recourse against us for infringement of any proprietary right in relation to any upload or contribution to the site made by you. We also have the right to disclose your identity or information about you to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site. We have the right, but not the obligation, to review, screen or edit any content uploaded or contributed by you. We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in our Acceptable Use Policy. We may take any action in respect of such posts that we deem necessary or appropriate. The views expressed by other users on our site do not represent our views or values. You are solely responsible for securing and backing up your content.
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. You access any third party websites linked on our site entirely at your own risk.
Any trademarks registered to us shall not be used by you without our approval, unless they are part of material you are using as permitted by us.
This Acceptable Use Policy sets out the terms between you and us under which you may access our website https://www.curriculosolutions.com (our site). This Acceptable Use Policy applies to all users of, and visitors to, our site.
To send, knowingly receive, upload, download, use or re-use any material which does not comply with our Content Standards, as defined below.
We may from time to time provide interactive services on our site, including, without limitation: chat rooms; bulletin boards; webinars; video material; personal profiles; or the ability to upload content to your profile (interactive services).
Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical). We will do our best to assess any possible risks for users from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by a user in contravention of our content standards, whether the service is moderated or not.
Our interactive services are not intended to be used anyone under the age of 16.
Contain any material which is obscene, indecent, abusive, offensive, hateful or inflammatory.
Infringe any patent, trade secret, copyright, database right, trade mark, or any other intellectual property or other rights of any other person.
Be used to impersonate any person, or to misrepresent your identity or affiliation with any person or organisation.
Involve commercial activity or sales.
Give the impression that they emanate from or are endorsed by us, or any other person or entity, if this is not the case.
We exclude liability for actions taken in response to breaches of this acceptable use policy. We do not undertake to review any material posted by users before it posted on our site, and cannot ensure the prompt removal of objectionable material after it has been posted. The responses described in this policy are not limited, and we may take any other action we reasonably deem appropriate.