The receiving folder is a dedicated folder in the user account where the contacts will be stored temporarily until the contacts are recycled. These can be created or assigned by an admin during the leadstream set up .
If there is no receiving folder available in the Receiving Folder drop-down menu when accessing a LeadStream, one will need to be created on the Contacts page.
To create a folder, go to Contacts and select the gear icon to the right of Folders. Here you can select the option to create a folder and name it as a receiving folder.
If there is no drop down and a folder is selected by default, this was created when the admin created the leadstream.