Responsible for providing guidance and daily supervision to staff in the Cage department. Supports and administers operational goals and monitors achievements of performance and profit objectives.
Reports to guest inquiries and reports issues to Manager for guest recovery.
Assists in preparing/review of currency transactions reports.
Verify vault accountability at end of shift.
Assists with verification of credit line availability.
Assists with review of multiple transactions logs for accuracy.
Verification of main bank and window cashier drawers.
Prepare fills and credits for live games when acting as cashier/banker.
Prepare customer deposit and safekeeping log.
Ensures all staff are trained and follow CTR and SARC procedures; responsible for making sure all paperwork is completed and reported in accordance with established compliance procedures.
High school diploma/GED; or one to two years customer service related experience, or equivalent combination of education and experience.
Must have be proficient in computer knowledge to include keyboarding skills, all Microsoft Office applications, email usage, and database, spreadsheets, and word processing software.
Knowledge of all office machines and tools (jet sort, coin roller, 10-key by touch, credit card cash advance systems).