Manor Farm Medical Centre takes your privacy very seriously. We are registered with the Information Commissioner's Office as a Data Controller and our registration number is Z6674317.
Manor Farm Medical Centre aims to provide you with the highest quality health care. To do this we must keep records about you, your health and the care we have provided or plan to provide to you.
Your doctor and other health professionals caring for you, such as nurses or physiotherapists keep records about your health and treatment so that they are able to provide you with the best possible care.
Along with these activities that allow us to provide healthcare to you, we use information in other ways which allow us to ensure that care is safe and to provide data for the improvement and planning of services.
Sometimes we will be required by law to share your information and will not always be able to discuss this with you directly. Examples might be for the purposes of detection or prevention of crime, where it is in the wider public interest, to safeguard children or vulnerable adults or where required by a court order.
CQC has powers under the Health and Social Care Act 2008 to access and use your health information where it is necessary to carry out their functions as a regulator. This means that inspectors may ask to look at certain records to decide whether we are providing safe, good quality care.
There may be occasions where we are required by law to maintain the original information - Our Data Protection Officer will talk to you about this and you may request that the information is not used during this time.
We will respond to your request within one month of receipt or will tell you if it is likely to be longer.
Our Data Protection Officer will be happy to speak to you about this if you have concerns of objections.
Our practice uses Suffolk GP Federation/West Norfolk Health/North Norfolk Primary Care to support us to deliver some of our services such as providing appointments when our practice is closed or community based services.
We have contracts in place with these third parties that prevent them from using it in any other way that is instructed. These contracts also require them to maintain good standards of security to ensure your confidentiality.