BEST location on the East Bay!
Just happen to come across this location and I found it to be one of the best in the East Bay. Walked on to the lot and was greeted by Z. He was happy to show us what we where looking for and then stepped away and waited for us to ask our questions. It's nice when a dealership and sales person knows that the car sells itself. I recommend this place for all serious buyers. Great Experience!
Peter & Ahmad were FANTASTIC! My wife & I were considering purchasing an RDX, and their customer service convinced us that we were at the right dealership. They took the extra time to help us explore options, evaluate our trade-in, and stayed late to ensure that our purchase went smoothly. We can't sing their praises enough - will recommend to anyone interested in an Acura to come to Pleasanton. It was worth the drive from Sacramento!
I was expecting high pressure to purchase a new car. The Sales Representative, Answered all the questions I had prepared before going to the Dealership, without any rush, sale pitch, or pressure in purchasing. He was very helpful in explaining, each package that was on the various Prius models. We felt he was truly outstanding. We are happy with our purchase.
The buying process is smooth, and the sale manager is patient to any questions I have.
Fast, efficient service. I was in and out in less than an hour.
Danny Gol was very detailed and patient. I had a lot of questions and doubts but he explained everything. He patiently let me test drive numerous cars and never once pressured me to do anything.
"Stuttering" problem when starting out.
My car was not running smoothly, so I took it in to the Ford Store in San Leandro. The service person told me that they would have to keep the car 5 days. I told him that I could not do without a car for 5 days, so he arranged for a rental car for me. My car was repaired in 5 days, so I turned in the rental car and was credited for the deposit and Ford paid for the rental. My car was under warranty, so I did not have to pay for the repairs.