TERMS OF SALE Specifications: Blue Imp continually improves products to enhance quality and therefore reserves the right to change design specifications without notice. Installation: All products are delivered unassembled. Please contact Blue Imp for a certified installer in your area. Prices: All prices are F.O.B. Medicine Hat, AB, Canada and do not include shipping, delivery or applicable taxes. Prices are subject to change without notice. Delivery: Most products are delivered in crates and large pallets and will require a forklift or appropriate equipment to unload. A bill of lading is our receipt from a carrier that our shipment to you was complete and in good condition upon leaving our factory. On the shipment's arrival please check the equipment closely to make sure there are no damages or shortages before signing the bill of lading. Notify the carrier at once and sign delivery documents noting the damage or shortage if any. Failure to note damage or shortages may impair your right to recovery from the carrier. LIFETIME WARRANTY On all stainless steel hardware and steel support posts against structural failure due to corrosion or deterioration. 20-YEAR WARRANTY On all stainless steel components against structural failure due to defective materials or workmanship. 15-YEAR WARRANTY On all steel and aluminum components against structural failure due to defective materials or workmanship. 10-YEAR WARRANTY On plastic and vinyl-coated components against structural failure due to defective materials or workmanship. On cable/rope components against breakage. On GFRC (glass fibre reinforced concrete) products against structural failure due to defective materials or workmanship (does not include hairline cracks, chips or colour variations). 5-YEAR WARRANTY On composite recycled plastic/wood against defective materials other than normal wear and tear. On bearings against defective materials and workmanship. 2-YEAR WARRANTY On all acrylic products and Music Outdoors products against defective materials or workmanship. Blue Imp Warranty 139 Blue Imp | Warranty It is with confidence and family pride that we continue to back our products with the best warranty in the industry. Blue Imp has been building playgrounds for four generations and we strive to build high quality playgrounds that will last for generations to come.