SSON recently surveyed its global membership of over 100,000 practitioners to identify priorities and trends that are impacting shared services organizations. Given Asia's regional importance, even dominance, in the global sourcing landscape, we have drilled down to analyze responses from this region specifically.
What emerges is a commitment to value beyond simply cost, a focus on process excellence, and prioritizing the upskilling of staff to meet the challenges of an increasingly digital environment.
Download the pdf for five key trends that have emerged.