Hi all. Just hooked up my Ooma Telo tonight. I applied to port my number and got a temporary number. I hooked the Ooma up to one phone in my house, and no others (they are still hooked up to landline number). When I call out from that phone, it works fine. I connect with who I'm calling. When they try to call my new Ooma number, they get a fast busy signal. Any ideas? The Ooma is hooked up behind my router and modem (I didn't want to do it in between as I am running a gigabit network).
You don't have anything plugged into the wall port of the Telo do you?
lbmofo wrote: You don't have anything plugged into the wall port of the Telo do you?
No. The Wall port of the Telo is empty. Just a phone cord from "Phone" to the phone I'm using.
Did you try calling your ooma using your cell?
lbmofo wrote: Did you try calling your ooma using your cell?
Yes. I get "The call cannot be connected at this time. Please try again later"...or something of that nature. All lights on the Ooma are blue, if that matters.
Just setup my voicemail, and same problem. I've tried restarting the Ooma and my router...no dice. Thanks for your quick responses though. Off to clal Customer Service.
The "The call cannot be connected at this time. Please try again later" sounds like a phone network type issue vs your internet, ooma device, or ooma server having issues.
Number change did the trick...I don't really care since it's a temporary while mine is being ported. Thanks for the replies and help.