I emailed Jack asking what kind of awning motor I needed for my Keystone Bullet. He replied within 30 minutes with a link to the correct motor. I ordered it and received it in a few days. Installed it and it works perfectly.
I needed to purchase a new electric awning motor. Camping world had an outrageous price so I started shopping online. I ran across Pacific Rv Parts. Was a little skeptical because the contact information was not easy for me to find and no phone number. Because they offered the lowest price with free shipping, I emailed to make sure they had it in stock and make sure I had the right part number. Jack emailed me back the SAME DAY with confirmation of part number and confirm he had it in stock. I went back on line and ordered it. I was not in a hurry so I opted for 5 days free delivery. They shipped it the same day I ordered it, sent me a confirmation and tracking number and I received it in 4 days. Have not installed it yet but is exactly what I needed. Pacific RV Parts just got a new customer.