Are you tired of hauling your computer to a tech shop only to be told that you will have to leave your computer for diagnostics? How about the convenience of a technician who will come to you?
Do you have a strange pop-up message that you're not sure about? How about an error message on your screen? Have a technician remotely connect to your computer to see what is going on without having to wait for a technician to arrive, and without having to bring your computer in to our shop! The connection is completely secure and you are able to watch everything the technician is doing (we explain everything to you, too). The Remote Desktop Support session is $59.95 for 1 issue and $0.95/minute for any additional assistance during the same call.
If you prefer to have us walk you through your issue over the phone, this service will cost $35.00 per half hour (minimum), $50.00 per forty-five minutes or $65.00 per hour.
(This also includes non-booting systems) Data will be provided to you on DVDs or an external hard drive (drive can be purchased from us or must be provided by customer). Price starts at $199. Drop your system off for a free diagnostic and price quote. Ask us about automated backup solutions!
*NNIS warranties its work for 30-days following successful completion of the work. An NNIS technician will demonstrate the correct and successful operation of your software and/or hardware. Any modifications made to your system, whether software or hardware in nature, after NNIS has demonstrated successful resolution of your issue, voids NNIS's warranty and results in an additional charge for NNIS to return and repair.
**** From a bootable system only. Non-bootable systems incur the "Emergency Recovery of Data from Corrupted Hard Drive" fee of $199.
^^ From a bootable system only. Non-bootable systems incur the "Emergency Recovery of Data from Corrupted Hard Drive" fee of $199. CDs must have a license key attached. For Operating System reinstallation, original license key or COA must be available. Additional software programs can be installed & configured at the Software Installation fee above.
backup incurs an additional fee.
** A $25 travel fee is applied to residences more than 10 miles from our office.