At the time of booking, and in order to guarantee it, your credit card details will be requested. Only once you have reconfirmed the booking via email or sms, will your booking be completely confirmed. If diners do not show up, no prior notice is given, or they do not cancel with a minimum of 6 hours before the booked time, a cancellation fee of € 20 per person will be charged, whenever the booking has an associated cancellation policy. For card transactions, a verification fee of € 1 will be charged and then credited to the corresponding card. In addition, it is advisable to indicate any type of allergy, intolerance or preference. Your table will NOT be confirmed until you receive the e-mail that says so.
There will be no cost for the customer, as long as the cancellation is made 6 hours before the booked time. Otherwise, a charge of € 20 per diner will be made, through the credit card details provided.