Enhancing the user experience and facilitating more participation.
Redesign the community platform to enhance its usability in order to increase engagement and to facilitate the addition of a number of community features.
Clarified the key workflows, use cases and content types. Worked to understand existing pain points and future needs. Crafted and iterated multiple design concepts - including prototypes. Finalized and built developer friendly design guidelines.
Our client provides professionals with the intelligence, technology and human expertise they need to find trusted answers.
The collaboration team manages the community platforms and tools for engaging and developing their professional, domain specific communities.
The collaboration team was able to deliver an enhanced user experience, based on the designs and guidelines developed with Windmill Smart Solutions, that was well received by both their stakeholders and community users.
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