As a 4-star boutique hotel with a selection of outstanding conference venues on offer in Centurion, near Pretoria, we at Kleinkaap Boutique Hotel are constantly aware of hospitality essentials that apply to our hotel's guest facilities and accommodation, conference venues, and fine dining restaurant, the lovely 16th Lintel. Many of the requisites and rules of hospitality apply almost equally to receiving guests at home and at professionally managed conference venues like ours.
No one would invite guests to their home without making certain arrangements, plans, and preparations prior to visitors' arrival and for the duration of their stay, be it for a meal, a party, a half or full day, or overnight for one night or longer. You want your guests to feel at home, be comfortable, satisfied, and happy while they're with you, under your roof and at your premises.
Hosts ensure that their homes, especially entertainment areas and guest rooms, are clean, neat and tidy, comfortable, and spick and span. Sufficient supplies are on hand to cater for extra bodies' every need, including any special requirements, particularly those of a dietary nature. Irrespective of what's on the menu, you'll take special care of food preparation, plating, and service.
When at home and expecting invited company, you're not running a hotel, but you'd stake your reputation on ensuring your best possible standards of hospitality and your visitors' experience and enjoyment of your hospitality, since they're your invited guests.
If you failed in your moral obligations as a welcoming host, your guests would leave as soon as possible, never to return and never to accept another invitation to your home, your venue. Pretty soon, word of your lack of gracious hospitality would spread to others, and you'd soon find yourself without friends or guests, because no one likes to feel unwelcome and undervalued. Your reputation as a host is destroyed if you fail to see to acceptable and expected standards of hospitality.
Immaculately clean, spacious guest rooms with comfy beds, spotless freshly laundered bedding and linens, plus impeccable en-suite bathrooms.
Great cuisine, freshly prepared, interesting meals and refreshments.
Well-maintained premises, set in peaceful, pleasing surroundings.
We're known as a choice destination with elegant, discreet conference venues, luxurious accommodation, and great dining in the 16th Lintel at Kleinkaap, near Pretoria. Our warm, friendly hospitality, superior personal guest service, and beautiful Cape Dutch ambience ensure that our welcome guests have a home-from-home experience at Kleinkaap Boutique Hotel, not far from Pretoria.