We collect details normally via email and telephone contacts, and through normal day to day business activities. Details for customers and prospective customers will be added to our accounting package and may be added to services like our courier's delivery system when we ship items to them.
The data we hold is normal contact information i.e. name, address, email, website, telephone numbers address etc.
Your personal information is stored on our server (remotely in the Cloud) and on our computer systems (ie locally in our office) and occasionally on paper.
Most of our data is stored indefinitely unless you request that it be removed from our systems. We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.
We use your information exclusively for our own marketing purposes. i.e. Keeping you informed of news and special offers etc. and normal day to day business activities.
Your information is only used for our own day to day business activities and never shared with third parties.
We may display testimonials of satisfied customers on our website with consent.
We process personal data on our own behalf through Consent meaning the individual gives their consent to the processing of their data for a particular purpose.
We also process data on a Contractual Basis meaning processing is necessary in relation to a contract which the individual has entered into with us.
In the unlikely event of a data breach, we will report this breach to you within 72 hours of the event being brought to our attention. We will also take any necessary action to restore the security of your personal data and inform the Information Commissioner's Office.