Identify the unfair aspect with respect to the sentence extracted from an online Terms of Service:
```
airbnb is committed to participating in a consumer-friendly dispute resolution process . 

```
. OPTIONS: ['Unilateral change' 'Unilateral termination' 'Contract by using'
 'Limitation of liability' 'Content removal' 'Jurisdiction' 'Arbitration'
 'Choice of law' 'None'].