Identify the unfair aspect with respect to the sentence extracted from an online Terms of Service:
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if the claim is for $ 10,000 or less , the party initiating the arbitration may choose whether the arbitration will be conducted ( 1 ) solely on the basis of documents submitted to the arbitrator ; ( 2 ) through a non-appearance based telephonic hearing ; or ( 3 ) by an in-person hearing as established by the aaa rules in the county of your billing address . 

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. OPTIONS: ['None' 'Limitation of liability' 'Content removal' 'Contract by using'
 'Unilateral change' 'Choice of law' 'Jurisdiction' 'Arbitration'
 'Unilateral termination'].