Identify the unfair aspect with respect to the sentence extracted from an online Terms of Service:
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the consumer gets to elect the hearing location and can elect to participate live , by phone , video conference , or , for claims under $ 25,000 , by the submission of documents ; 

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. OPTIONS: ["Limitation of liability", "Content removal", "Unilateral change", "Choice of law", "Jurisdiction", "Arbitration", "Contract by using", "Unilateral termination", "None"].