Identify the unfair aspect with respect to the sentence extracted from an online Terms of Service:
```
9.7 members may use the resolution center to send or request money for refunds , additional host services , co-host services or damage claims related to bookings . 

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. OPTIONS: ["Unilateral termination", "Choice of law", "Limitation of liability", "Arbitration", "Content removal", "Contract by using", "Jurisdiction", "Unilateral change", "None"].