That is so infuriating. $169.00 to delete a freaking text file? What a bunch of assholes.

Frankly, you should report this up the chain, or better yet, contact The Consumerist.

EDIT: The random Reddit winds have blown in my favor for this comment. I don't consider it my best. I don't think it's the most insightful thing I've ever posted, but I'm absolutely floored by the response!