idx
int64 0
99
| comment
stringlengths 48
136
| label
stringclasses 13
values |
---|---|---|
0 | I had a great experience with the nursing staff, they were very attentive and caring. | Positive, Staff Behavior |
1 | The waiting times at the clinic were unbearable, it took over two hours to get seen by a doctor. | Negative, Waiting Time |
2 | The new treatment plan has significantly improved my condition, thank you for the personalized care. | Positive, Treatment Effectiveness |
3 | I found the facility clean and well-maintained, which made my stay more comfortable. | Positive, Facility Amenities |
4 | I am not satisfied with the hospital food quality, it was very bland and unhealthy. | Negative, Food Quality |
5 | The doctor took the time to explain my treatment plan in detail, which made me feel very comfortable and in control. | Positive, Staff Behavior |
6 | After checking in, I waited for over an hour just to fill out paperwork. The whole process was extremely time-consuming and frustrating. | Negative, Waiting Time |
7 | The medication prescribed to me worked wonders, and my symptoms have significantly subsided. | Positive, Treatment Effectiveness |
8 | The spacious waiting room and the comfortable chairs made my wait much more bearable. | Positive, Facility Amenities |
9 | I was served undercooked chicken, which made me very ill. | Negative, Food Safety |
10 | The doctor took the time to explain the procedure and answer all of my questions. | Positive, Staff Behavior |
11 | I've been waiting for over an hour to get a simple blood test done, and there's still no update on my status. | Negative, Waiting Time |
12 | The medication prescribed by the doctor has worked wonders for my condition. | Positive, Treatment Effectiveness |
13 | I really enjoyed the private rooms, which were spacious and quiet for rest and recovery. | Positive, Facility Amenities |
14 | The meals served at the hospital were cold and unappetizing, not what I expected from a medical facility. | Negative, Food Quality |
15 | The nursing staff were incredibly helpful during my stay; they checked on me regularly and answered all my questions. | Positive, Staff Behavior |
16 | I waited for my turn for almost 45 minutes past my appointment time. The staff didn't seem to prioritize patients. | Negative, Waiting Time |
17 | After following my doctor's advice, I've seen remarkable improvements in my overall health. | Positive, Treatment Effectiveness |
18 | Having a gym and a sauna at the hospital is amazing, it helps me stay active during recovery. | Positive, Facility Amenities |
19 | The pastries were stale and had an odd taste, completely unacceptable. | Negative, Food Quality |
20 | The receptionist was very kind and made me feel welcome from the moment I walked in. | Positive, Staff Behavior |
21 | The appointment I made for my physical therapy was pushed back three times already, and the staff couldn't give me a reason. | Negative, Waiting Time |
22 | The healthcare team took the time to explain my diagnosis and treatment options, which was very helpful. | Positive, Treatment Effectiveness |
23 | The gym facilities at the hospital were well-equipped and I found them very useful for my post-operative exercises. | Positive, Facility Amenities |
24 | I was disappointed with the limited food options available in the cafeteria, there's hardly anything healthy to choose from. | Negative, Food Quality |
25 | I appreciated the empathy shown by the healthcare providers when discussing my health concerns. | Positive, Staff Behavior |
26 | My doctor's appointment was delayed by over 30 minutes, and when I finally got in, I had to wait another 20 minutes before seeing them. | Negative, Waiting Time |
27 | I am incredibly grateful for the personalized treatment plan that addressed my specific health needs. | Positive, Treatment Effectiveness |
28 | The library and free Wi-Fi at the clinic are excellent for reading while waiting. | Positive, Facility Amenities |
29 | I had to send my leftovers back as they were too cold to eat. | Negative, Food Temperature |
30 | The nurses were compassionate and made sure I was comfortable during my stay. | Positive, Staff Behavior |
31 | My doctor's office calls to schedule appointments, but when I show up, they've run out of slots. | Negative, Waiting Time |
32 | The personalized care plan made a significant difference in my recovery. | Positive, Treatment Effectiveness |
33 | I appreciated the availability of Wi-Fi in the hospital; it allowed me to stay connected with my family. | Positive, Facility Amenities |
34 | Every time I eat at the hospital, I'm served the same bland soup. It's been weeks, and I'm tired of it. | Negative, Food Quality |
35 | The receptionist was very understanding when I needed to reschedule my appointment due to an emergency. | Positive, Staff Behavior |
36 | I was seen by the doctor 40 minutes after my scheduled appointment time. It felt like I was just another number in their queue. | Negative, Waiting Time |
37 | The surgery was a success, and I am feeling much better. Thank you for the exceptional care! | Positive, Treatment Effectiveness |
38 | They upgraded the children's play area to include more toys and books, great for young patients and families. | Positive, Facility Amenities |
39 | The salad dressing was so greasy, it was unpleasant to eat. | Negative, Food Taste |
40 | The medical team was professional and communicated well with my family. | Positive, Staff Behavior |
41 | I had to wait for a month to get a response to my email inquiry about my test results, which was frustrating. | Negative, Waiting Time |
42 | The follow-up appointments were always on time, and the doctor listened to my concerns. | Positive, Treatment Effectiveness |
43 | The staff provided me with complimentary headphones during my stay which was a thoughtful touch. | Positive, Facility Amenities |
44 | The staff seems to not care about the food quality, my meals are always lukewarm and tasteless. | Negative, Food Quality |
45 | The cleanliness and professionalism of the medical staff were impressive and reassuring. | Positive, Staff Behavior |
46 | The receptionist told me I would be seeing the doctor in 15 minutes, but I waited for an hour. It's unacceptable. | Negative, Waiting Time |
47 | The physiotherapy sessions have greatly enhanced my mobility and reduced my pain levels. | Positive, Treatment Effectiveness |
48 | The presence of a well-stocked cafeteria with healthy options is a thoughtful addition to the hospital. | Positive, Facility Amenities |
49 | The vegetarian options were limited and tasteless. | Negative, Food Variety |
50 | The staff member who checked me in went above and beyond to accommodate my needs. | Positive, Staff Behavior |
51 | After being seen, the receptionist told me they had to back-up the schedule, and I might have to wait another week for my follow-up. | Negative, Waiting Time |
52 | The new medication has been effective in managing my symptoms, and I feel much better. | Positive, Treatment Effectiveness |
53 | Having access to a courtesy shuttle service made it easy to travel to nearby attractions. | Positive, Facility Amenities |
54 | The food served during my stay was so stale, I couldn't even finish my meal. | Negative, Food Quality |
55 | The pharmacy staff were knowledgeable and provided excellent advice on medication management. | Positive, Staff Behavior |
56 | The clinic's scheduling system is inefficient. I had to reschedule twice because they couldn't accommodate my initial time. | Negative, Waiting Time |
57 | The combination of therapies and the medical team's expertise has significantly improved my quality of life. | Positive, Treatment Effectiveness |
58 | I love the availability of outdoor gardens where I can relax and get fresh air. | Positive, Facility Amenities |
59 | The seafood dish had a strange fishy odor, definitely not fresh. | Negative, Food Freshness |
60 | I was impressed by how attentive the support staff was in helping me navigate the hospital. | Positive, Staff Behavior |
61 | My urgent care visit took nearly 2 hours, even though it was a minor issue. | Negative, Waiting Time |
62 | The doctor was very understanding and made sure I was comfortable with my treatment plan. | Positive, Treatment Effectiveness |
63 | The on-site pharmacy was always stocked with the necessary medications I needed. | Positive, Facility Amenities |
64 | I was served undercooked chicken, and it made me feel sick for the rest of the day. | Negative, Food Quality |
65 | The medical team was coordinated and communicative, which helped in managing my treatment efficiently. | Positive, Staff Behavior |
66 | I was called in for my appointment at 10 AM, but it wasn't until 11:15 AM that I was actually seen. | Negative, Waiting Time |
67 | I am amazed by the speedy recovery after my treatment, it's truly remarkable. | Positive, Treatment Effectiveness |
68 | The indoor parking area is very convenient, especially with covered spots and security. | Positive, Facility Amenities |
69 | I had to wait in line to get my food served again because it was not served properly. | Negative, Food Service Efficiency |
70 | The healthcare staff was incredibly patient and understanding of my concerns. | Positive, Staff Behavior |
71 | The doctor's office didn't have the test results I needed for my next appointment, causing me to wait for another day. | Negative, Waiting Time |
72 | The treatment was successful, and I am now able to return to my daily activities. | Positive, Treatment Effectiveness |
73 | The availability of diverse dining options, including vegetarian and halal meals, was a plus. | Positive, Facility Amenities |
74 | I've complained multiple times, but the food still hasn't improved. The hospital should really invest in better quality meals. | Negative, Food Quality |
75 | The technicians were extremely skilled and took care to explain the procedure before starting. | Positive, Staff Behavior |
76 | The nurse told me I was next, but I had to wait an extra 20 minutes because they were dealing with another patient. | Negative, Waiting Time |
77 | The doctor's thorough understanding of my condition has made all the difference in my treatment. | Positive, Treatment Effectiveness |
78 | The comfortable seating in the patient rooms and private restrooms make my stay more comfortable. | Positive, Facility Amenities |
79 | The dessert was mushy and the ice cream was served lukewarm. | Negative, Food Texture |
80 | I received excellent care from the nursing staff, they truly made a difference. | Positive, Staff Behavior |
81 | I had to wait in the ER for over 3 hours, even though I didn't have a critical condition. | Negative, Waiting Time |
82 | The staff was accommodating and made sure I understood the treatment process. | Positive, Treatment Effectiveness |
83 | The children's play area was a delightful feature for my young patients. | Positive, Facility Amenities |
84 | The vegetarian options are limited and often not fresh. It's difficult for vegetarians to find a decent meal here. | Negative, Food Quality |
85 | The personal attention from the therapy staff made my rehabilitation journey much more pleasant. | Positive, Staff Behavior |
86 | When I finally saw the doctor, I had to wait another 20 minutes in the examination room while they got everything ready. | Negative, Waiting Time |
87 | The healthcare facility provided me with a holistic approach to treatment that I've benefitted from immensely. | Positive, Treatment Effectiveness |
88 | The gift shop offers a variety of items that are both thoughtful and useful for patients and their families. | Positive, Facility Amenities |
89 | My meal was overcooked and it had a burnt smell. | Negative, Food Quality |
90 | The medical staff were knowledgeable and reassuring, which helped ease my worries. | Positive, Staff Behavior |
91 | My appointment got delayed by 2 hours due to an emergency, and I couldn't get another one for days. | Negative, Waiting Time |
92 | The doctor provided clear instructions for my treatment, which made it easier for me to follow. | Positive, Treatment Effectiveness |
93 | The presence of a helipad for emergency situations provided me with a sense of security. | Positive, Facility Amenities |
94 | The portions are so small, I have to buy my own snacks and drinks. It's frustrating and feels like a rip-off. | Negative, Food Quality |
95 | The attentiveness and friendliness of the healthcare staff made me feel at ease even in stressful situations. | Positive, Staff Behavior |
96 | They said they would call me in at 10:30 AM, but I waited until 11 AM to see them. The staff was very rude about it. | Negative, Waiting Time |
97 | The medical staff's dedication to my care was evident, and the treatment outcomes are beyond my expectations. | Positive, Treatment Effectiveness |
98 | The shower facilities and hair dryers in the patient rooms are a lifesaver for someone with mobility issues. | Positive, Facility Amenities |
99 | The meal prep staff was inattentive, and my meal was forgotten in the kitchen. | Negative, Food Preparation Attention |