to the Field Service Controller , after an initial training and induction period encompassing all aspects of Health and Safety and working at height , the successful candidate will carry out service calls on a preventative and reactive basis at customer premises as required , undertaking Preventive Service Maintenance and repair of customer s site equipment and other manufacturer s products and systems , in full response to customer s requirements , whilst communicating activity and requirements with the customer in a clear and concise manner , and reporting via job sheets the activities carried out and faults found during service before resolving servicing and maintenance issues .
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