envision system outage important message please read filenet system outage january 31 2002 filenet envision system thursday january 31 st beginning 5 00 p necessary take system hardware repair good news back friday february lst 7 00 saturday february 2 nd filenet envision system available use 9 00 saturday update database 6 9 users able access envision system outages would like thank patience work outage questions concerns outage please feel free call help desk 713 853 1555 option 1 envision encompass support team document mgmt process automation 713 853 1555 opt 1 ets solution center houston 713 345 4745 ets solution center omaha 402 398 7454