Creating empty bounce message template I have a client who wants to have no intro to his bounce messages.   Whether or not this is a good idea is not the issue.  The problem is that  when I edit the bounce.cf file to read as below, postconf -b bounce.cf  returns the error:  missing message text in failure template -- ignoring  this template [snip] failure_template = <<EOF Charset: us-ascii From: MAILER-DAEMON (Mail Delivery System) Subject: Undelivered Mail Returned to Sender Postmaster-Subject: Postmaster Copy: Undelivered Mail EOF [snip] I tried adding '-' on a line above the EOF, but that causes postconf to  dump core.  A little testing shows that one line of text and one blank  line causes the template to get processed correctly, but anything less  crashes. Am I missing something or is this not possible without modifying the code? Thanks S