[ spambayes-Bugs-1103976 ] Outlook.exe will not terminate when	launched via mailto Bugs item #1103976, was opened at 2005-01-17 16:56 Message generated for change (Comment added) made by selfman You can respond by visiting:  https://sourceforge.net/tracker/?func=detail&atid=498103&aid=1103976&group_id=61702 Please note that this message will contain a full copy of the comment thread, including the initial issue submission, for this request, not just the latest update. Category: Outlook Group: 1.1.x Status: Open Resolution: None Priority: 5 Private: No Submitted By: robert (elitemrp) Assigned to: Mark Hammond (mhammond) Summary: Outlook.exe will not terminate when launched via mailto Initial Comment: I first ran into this problem a few months ago at work.  But at the time I thought it was related to a custom  program we run here. But now I noticed I can easily  reproduce the problem on any computer running  SpamBayes+Outlook 2003 on Windows XP. Basically, I will open Outlook via the icon to read mail. I  will then close Outlook, and if I have Task Manager  open, I will see that Outlook.exe closes correctly. Now if I launch a mailto: link (or use a program that  launches a new mail), where the Compose Mail window  opens, but not the actual outlook program, the problem  occurs. If I close the compose mail window, by either  clicking Send, or closing it without sending, the  OUTLOOK.EXE task will not exit. If I launch Outlook again, I'll now have multiple instances  of OUTLOOK.EXE in task manager. Now the multiple instances is what caused the problem  with our custom software at work, but that has nothing  to do with the fact that Outlook does not exit correctly  when running Spambayes and having a program/mailto  link open the Compose Mail window. Yes I realize there have been 2 previous tickets about  OUTLOOK.EXE closing, but none came to the conclusion  that it's caused by a Compose Mail window. And both  are closed without a solution. I have tested this on several computers and have tried  multiple things to try to fix it (such as renaming  extend.dat and other files) and nothing seems to work. ---------------------------------------------------------------------- Comment By: SelfMan (selfman) Date: 2008-01-16 03:48 Message: Logged In: YES  user_id=366391 Originator: NO Problem still exists... ---------------------------------------------------------------------- Comment By: Skip Montanaro (montanaro) Date: 2007-07-24 03:43 Message: Logged In: YES  user_id=44345 Originator: NO Mark, I'm reassigning this to you to see if you see an easy fix for this problem.  -- Skip ---------------------------------------------------------------------- Comment By: SelfMan (selfman) Date: 2007-07-24 02:59 Message: Logged In: YES  user_id=366391 Originator: NO The unload problem occurs also while: - start outlook - connect PDA via USB/Active sync - let PDA turned On - close outlook Outlook stays open in background. Now turn off PDA. Normal behavior (without SpamBayes) - outlook closes Bad behavior (With SpamBayes) - outlook stays "hanging" on background This BUG is killing me, because I have to kill the outlook process... And that can cause a damage to the pst file. Problem exists in SpamBayes 1.1a3 and older. PLEASE FIX IT !!! ---------------------------------------------------------------------- Comment By: SelfMan (selfman) Date: 2007-03-25 04:42 Message: Logged In: YES  user_id=366391 Originator: NO Its 2007 and this is still not fixed ---------------------------------------------------------------------- Comment By: Sadie (sadie_187) Date: 2006-08-17 00:05 Message: Logged In: YES  user_id=1577414 Problem: Outlook 2003 does not terminate the outlook.exe  process at closing of the program.   Possible Solution (worked for me) :  Active sync for my  outlook was causing the process to hang.  Removed the  calendar, contacts sink option; which I rarely use. ---------------------------------------------------------------------- Comment By: Nytetears (nytetears) Date: 2006-05-24 01:12 Message: Logged In: YES  user_id=1369127 To be honest Outlook 2003 was fine for a bit after  disabling the spam blocker and then it started with the  refusing to shut down again. I finally gave up and paid $5  for an addin that makes sure the program is shut down  (http://www.daveswebsite.com/software/olshutdown/ ).  I truely do not believe it is SpamBayes causing the  trouble as I have it without this program. I have found it  often happens if I click on an email link in a browser  when the program is not open. I do know I have had this  problem for years and I don't use addons in my email as a  general rule. ---------------------------------------------------------------------- Comment By: Christian Blackburn (seier) Date: 2006-05-23 23:04 Message: Logged In: YES  user_id=561770 Hi NyteTears, > It seems that the spam filter in outlook is causing it to >hang. I wasn't able to reproduce this in Outlook 2003, which is where the problem is at for most people.  Perhaps you'd like to tell us what version you're using and the exact steps you took to resolve this.  As far as I can tell the problem the rest of us are experiencing is indeed related to SpamBayes' plugin and not outlook itself, although I'm sure in the past with all those security updates the scenario you've described must have been true at least once.   Thanks, Christian Blackburn  ---------------------------------------------------------------------- Comment By: Tony Meyer (anadelonbrin) Date: 2005-12-05 10:24 Message: Logged In: YES  user_id=552329 See also: [ 1336405 ] Add-In breaks MAPI control http://sourceforge.net/tracker/index.php?func=detail&aid=1336405&group_id=61702&atid=498104 ---------------------------------------------------------------------- Comment By: Nytetears (nytetears) Date: 2005-10-27 21:59 Message: Logged In: YES  user_id=1369127 I had this problem on my computer and tried removing various  different program to fix it. Nothing worked. I have found it is  not related to any program outside of outlook. It is an outlook  problem. It seems that the spam filter in outlook is causing it  to hang. Once I turned off the spam filter that came with  outlook I never had the program hang once. I could not tell  you why it does this or a fix for it beyond turning the option  off but that is the cause of outlook remaining open in the task  manager. ---------------------------------------------------------------------- Comment By: Kip Cartwright (kcartwri) Date: 2005-03-30 02:26 Message: Logged In: YES  user_id=192708 I have the same problem on Outlook 2003.  No problem with  Outlook XP (2002).   ---------------------------------------------------------------------- Comment By: fsnyder (fsnyder) Date: 2005-02-25 23:00 Message: Logged In: YES  user_id=1227716 This behavior of the Outlook.exe not being stopped properly  can be duplicated using the following VBScript code. OPTION EXPLICIT On error Resume Next err.clear Dim oOutlookApp, oOutlookNS Set oOutlookApp = GetObject(,"Outlook.Application") if Err <> 0 then 	MsgBox "Outlook not currently running." & VbCrLf  & "Creating New Outlook Application.  I'll kill it when I'm done" 	set oOutlookApp = CreateObject ("Outlook.Application")   else   	MsgBox "Outlook was running.  I'll kill it anyway  when I'm done." End If MsgBox oOutlookApp.name & " version# " &   oOutlookApp.version MsgBox "Now I'll kill the Outlook.exe process the clean way" 	oOutlookApp.Quit set oOutlookNS = Nothing set oOutlookApp = Nothing MsgBox "END" Run it and watch the TaskManager for when the Outlook.exe  process gets created, and killed (as long as the SpamBayes  Add-In is NOT activated in Outlook) This should normally kill the process unless some other add- in or anti-virus code is not allowing Outlook to exit cleanly. Hope this Helps -fsnyder ---------------------------------------------------------------------- Comment By: Hal Smith (bpu_webguy) Date: 2005-02-03 19:00 Message: Logged In: YES  user_id=842378 One other source of hanging OL up, with or without  Spambayes is ActiveSync for your PDA, celll phone or  whatever. AS does tend to work behind your back, a little bit.  One of  the reasons I love Process Explorer from System Internals... -h ---------------------------------------------------------------------- Comment By: Gil (spambayes411) Date: 2005-02-02 11:52 Message: Logged In: YES  user_id=1210353 I've discovered this is not limited to the mailto function.  I use a program called SynchPST to keep outlook sychronized between my home computer and my laptop.  When SynchPST opens, I see it in the task manager and it opens Outlook as well.  After I synch my PST files, I close SynchPST.  It closes but Outlook remains in the task manager.  If the Spambayes add-in is not loaded, then both SynchPST and Outlook quit as they should. ---------------------------------------------------------------------- Comment By: Tony Meyer (anadelonbrin) Date: 2005-01-25 00:22 Message: Logged In: YES  user_id=552329 Thanks Kenny :)  I don't really know what might be causing this, but I guess you could start by checking to see if the spambayes log gets to the "addin terminating" part.  Let me know if I can help at all (though I don't have OL2003 anywhere). ---------------------------------------------------------------------- Comment By: Kenny Pitt (kpitt) Date: 2005-01-24 17:23 Message: Logged In: YES  user_id=859086 Yep, I was able to confirm this problem on Outlook 2003. If I activate a mailto link with SpamBayes loaded and enabled, OUTLOOK.EXE will not exit when I close the compose window. If I disable SpamBayes filtering from SpamBayes Manager, OUTLOOK.EXE still doesn't exit. If I completely disable loading of SpamBayes from the COM Add-ins dialog then OUTLOOK.EXE closes properly when I close the compose window. I'll look into this further when I get a chance. ---------------------------------------------------------------------- Comment By: Tony Meyer (anadelonbrin) Date: 2005-01-24 06:53 Message: Logged In: YES  user_id=552329 Maybe this is specific to Outlook 2003 then?  Kenny: you've got 2003, right?  Can you try and replicate this? ---------------------------------------------------------------------- Comment By: robert (elitemrp) Date: 2005-01-21 12:49 Message: Logged In: YES  user_id=1198932 Yes, it only happens with SpamBayes installed. I install SpamBayes, set up the toolbar, etc Close Outlook, type mailto:heac@blah.com in a browser or click  a mail link and it opens the Compose Mail window. Once I close  this window, Outlook.exe ramains in the task list. If I click  another mailto link I'll have 2 stuck open, then 3, etc If I have only 1 process loaded and it's the main Outlook  window, when I click a mailto link it will work fine since it  doesn't load a separate outlook.exe process. It only does this  when the main outlook program isn't loaded. Once I uninstall SpamBayes or uncheck it in the COM Add-Ins  area in Outlook, this problem goes away. As soon as I close a  Compose Mail window, OUTLOOK.EXE terminates correctly. I've tried this on several PCs, some with fresh installs of XP/ Outlook, some with several months old installs and other  applications, it's the same on each. Thanks ---------------------------------------------------------------------- Comment By: Tony Meyer (anadelonbrin) Date: 2005-01-21 04:17 Message: Logged In: YES  user_id=552329 Have you tried this without SpamBayes installed?  I get the same behaviour without SpamBayes, which says to me it's an Outlook problem, not a SpamBayes one. ---------------------------------------------------------------------- You can respond by visiting:  https://sourceforge.net/tracker/?func=detail&atid=498103&aid=1103976&group_id=61702