;
, On the right side of the order information, under the words “Not Shipped,” you should find a link that says “Request Cancellation.” An auto-generated message to the seller will pop up on your page.
 You can add more information here, such as your reason for cancellation, or any other details that the seller may need to know about the order. You can even re-write the message entirely, if you wish.

Hover your cursor over the “Your Account” button on the top right corner of the Etsy Home page, and click “Purchases and Reviews” from the drop-down menu that appears.
Scroll down to the order that you would like to cancel.
Adjust the message.
Press “Send,” and wait for the seller’s reply!
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