In order to start logging follow these steps:
Open the registry editor (Start – Run – type ‘regedit’ (without quotation marks) and confirm OK)






Find the key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\LogLevel and set the value to 0x0000FFFF hexadecimal






Exit the registry editor







, Say for instance (C:\ess_nt32_ENU.msi /lvx* install.log)






This will create an installation log with useful information in case of failure of an installation process. Finally, locate the log files install.log and C:\Windows\setupapi.log and send those files using the online form at http://www.eset.eu/support/form.
 In order to start logging follow these steps:
Open the registry editor (Start – Run – type ‘regedit’ (without quotation marks) and confirm OK)



 


Find the key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Setup\LogLevel and set the value to 0x00007070 hexadecimal (just write 00007070)






Exit the registry editor






Restart OS Windows





;
, Say for instance (e.g. C:\ess_nt32_ENU.msi /lvx* install.log)






This will create installation logs with useful information after the installation error. Finally, locate the log files install.log, C:\Windows\Inf\setupapi.dev.log and C:\Windows\Inf\setupapi.app.log and send those files using the online form at http://www.eset.eu/support/form.
Scenario 1: Setting up setupapi.log verbosity on Windows Server 2003/XP/2000:
The file setupapi.log is by default located in the directory Windows.
Creating the installation log file
Click the Start button -> Click on Run






Type in path to ESET Smart Security or ESET NOD32 Antivirus installation package followed by “/lvx* install.log”.
Setting up setupapi.log verbosity on Windows Vista/Server 2008:
The files setupapi.dev.log and setupapi.app.log are by default located in the directory C:\Windows\Inf.
Creating the installation log file:
Click on Start button -> Click on Run






Type in path to ESET Smart Security or ESET NOD32 Antivirus installation package followed by “/lvx* install.log”.
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