The location will vary depending on the computer you are using. Most laptops have headphone jacks along one of the sides. Desktops may have a jack on the front or back of the computer. It will typically have a small headphone icon. If the headset prong is color-coded, it will be green.If you're using a desktop computer, your speakers may have a headphone jack if your computer does not.
If your headphones connect via USB, click here.;
, Make sure that the plug is completely inserted, or the sound may not come through both ears.


If your headphones use a 1/4 inch (6.3 mm) plug, typically found on professional and studio headphones, you'll need an adapter, a sound card, or an amplifier in order to use them.
 If you headphones include a microphone, it will usually have a separate prong. If the prong is color-coded, it will be pink. The microphone jack on the computer is typically located near the headphone jack.


Older computer's may not have a microphone jack. If this is the case, you'll need a sound card or other digital processor.
 This is typically caused by the headphone jack not being properly inserted. The jack will need to be inserted all the way in order for the headphones to play from both ears.Examine the cables on the headphones as well. Frayed cables could be causing problems with the headphones. Cables will typically start fraying near the connectors.
 If your headphones aren't picking up any audio, but you know that they work on other devices, something may be wrong with your computer's sound processor.



Click here for instructions on troubleshooting Windows sound issues.

Click here for instructions on troubleshooting Mac sound issues.
Locate the headphone jack on your computer or speakers.
Plug the headphones firmly into the headphone jack.
Locate the microphone jack (optional).
I can only hear audio out of one side.
I'm not hearing any audio at all.
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