,


If you are not already signed in to your Uber account, first click Sign In To Get Help and enter your account information. Then you will see a list of your trips., The available options are:


My driver and I couldn’t connect
My pickup location was incorrect
My driver cancelled
The ETA was too long
The ETA was too short
My driver asked me to cancel

, Uber will review your claim and get back to you within a few days.


Submitting a claim does not guarantee that the fee will be refunded.
Go to Uber’s fee cancellation page.

,
Select a trip from the list.
Select a reason for cancellation.
Click Submit.
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