In order to increase the internal reliability of the study, the process of **data** coding was conducted by two researchers. After the coding process was complete, the coefficient of consistency was calculated using Kappa analyses. The arithmetical average of the Kappa coefficient was found to be 77.8%, which proved that consistency was at a significant level. In order to ensure the external reliability of the study, all of the **data** collection tools, raw data, coding, interview and observation notes were submitted for supervision and confirmation by an independent expert.