The findings of this study suggest that PC-QI implementation can leverage the high level of interest in their use, alignment with existing policy and initiatives in PCC measurement, and opportunities to integrate technology to support implementation. Despite this, organisational readiness to implement is variable across contexts; it will require resource investment, capacity development and sustained leadership engagement at all levels to support organisations to collect, use and report **data** on PCC. This study provides a foundational basis for identifying implementation strategies that will optimise PC-QI implementation and facilitate the incorporation of the patient perspective in improving their quality of care. Acknowledgements The authors are thankful for the contributions and support to this project by the Person-Centred Quality Indicators study team, especially Dr Paul Fairie, who provided advice on the development of the organisational readiness survey; Brian Steele, who supported the development of the survey on the Qualtrics platform; Farwa Naqvi, who provided support in confirming and identifying potential study participants through a web search of publicly available contact information; and Sandra Zelinsky, who we consulted on the development of our interview guide. We would also like to thank our collaborators who pretested the survey and interview guides for us (Canadian Institute for Health Information, Health Quality Council of Alberta and the Grey Nuns Family Medical Centre). The authors would also like to extend their gratitude to the quality improvement and person-centred care measurement staff and healthcare providers who participated in this study.