If written material does not come off the automated ALF Drive as a form letter, etc. continued the appellant, he has to forward those requests to PM-03 Program Support Officers to draft such correspondence. ###>S'il ne s'agissait pas de lettres types provenant du SALF, etc., a poursuivi l'appelant, il devait envoyer ces demandes aux agentes ou agents de soutien des programmes PM-03 pour la rédaction.