9.1 Introduction The Department of Family and Community Services (FCS) is a client focused organization that is committed to providing assistance and encouraging and supporting clients to be more self-reliant. ###>9.1 Introduction Le ministère des Services familiaux et communautaires (SFC) est une organisation axée sur la clientèle qui vise à encourager et à soutenir les clients dans leur recherche d'une plus grande autosuffisance.