This cooperation must be seen as a mutual learning process by virtue of which the designers become aware of the real needs of the users who, in turn, can benefit from the new systems in order to develop new practices and new modes of organization in consultation with the former. ###>Après avoir esquissé à grands traits les principales évolutions du secteur de la communication qui auront inévitablement des répercussions sur les activités de presse, revenons-en à la question du processus d'innovation.