In particular, survey respondents were satisfied with SR&ED staff in terms of their knowledge (70% agreed), ability to answer questions (69%), and their ability to provide timely information (64%). ###>Cette satisfaction visait particulièrement les connaissances des employés (70 % d'accord), ainsi que leur habileté à répondre aux questions (69 %) et à fournir les renseignements voulus en temps opportun (64 %).