How to Get a Native English Speaker when Calling Tech Support2
How to Get a Native English Speaker when Calling Tech Support
If you do happen to get through to an agent that you have trouble understanding you may be able to ask for a transfer.
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Be polite and answer the basic questions asked by the agent such as your name phone number and nature of your issue.
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Attempt to work with the agent before requesting a transfer.
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Ask nicely for a transfer if you are unable to work constructively with the agent.
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When you get the new agent on the line thank the original agent for their assistance and then begin to explain your issue to the new agent.
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