How to Handle Chronic Complainers1
How to Handle Chronic Complainers
Avoid trying to convince a complainer that things aren't as bad as they seem.
hours
hours
Fake sympathy and redirect them to what they should do.
hours
minutes
Try not to come up with solutions to their problem.
hours
hours
Ask them whether they thought of possible solutions to their problems.
hours
hours
Make a distinction between chronic and authentic complaints.
days
hours