How to Avoid Being Angry or Upset When Receiving Criticism in the Service Industry
How to Avoid Being Angry or Upset When Receiving Criticism in the Service Industry
Know that not everyone likes everything.
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Do not take it personally.
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Think in your mind something to say that is quickly responsive and polite at the same time.
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Do some positive self talk.
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Do something else to distract you from what took place.
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