Systematic Literature Review of Knowledge Sharing Barriers and Facilitators in Global Software Development Organizations Using Concept Maps <s> F. INDIVIDUAL FACILITATORS 1) SOCIAL INTERACTION <s> SUMMARY ::: The impact of culture on knowledge management in international teams is an important topic which is still not well understood. We contribute to the discussion by presenting two case studies of small software teams involved in distributed software development. In doing so, we illustrate how cultural and social issues influence the way knowledge exchange is performed by analyzing four knowledge sharing practices: status meetings and maintaining awareness, the collaborative use of shared artifacts and repositories, spending time at the other site and human ‘bridges’ that mediate between people and cultures. Our findings suggest that organizational culture is permanently re-negotiated and adjusted to fit the distributed collaboration, as the teams learn how to deal with each other. Socialization plays a significant role in this learning process, and people are more likely to draw on national stereotypes when breakdowns occur. The influences of national culture and site-specific organizational culture are subtle and not easy to separate from other factors. Based on our experience, we argue that in order to achieve an accurate understanding of knowledge sharing practices in globally distributed software teams, these need to be studied in context, longitudinally, and from both the onshore and offshore perspectives. Copyright © 2010 John Wiley & Sons, Ltd. <s> BIB001 </s> Systematic Literature Review of Knowledge Sharing Barriers and Facilitators in Global Software Development Organizations Using Concept Maps <s> F. INDIVIDUAL FACILITATORS 1) SOCIAL INTERACTION <s> Purpose – The purpose of this paper is to investigate the effect of interpersonal trust, team leader support, rewards, and knowledge sharing mechanisms on voluntary knowledge sharing in software development project teams in Sri Lanka.Design/methodology/approach – Survey methodology was used and 150 software developers who were directly involved in developing and maintaining a software product from project teams responded. Regression analysis was used for data analysis.Findings – Interpersonal trust and rewards have significant positive effects on knowledge sharing. Although it was anticipated that the team leader support would be a significant predictor of knowledge sharing, the results did not provide evidence for a positive and significant relationship. “Work‐group communications” and “Personal interactions” had significant positive effects on knowledge sharing.Originality/value – It is expected that the findings of this study will provide useful information to better understand the predictors of the ex... <s> BIB002 </s> Systematic Literature Review of Knowledge Sharing Barriers and Facilitators in Global Software Development Organizations Using Concept Maps <s> F. INDIVIDUAL FACILITATORS 1) SOCIAL INTERACTION <s> Purpose – The creation of offshore units allows companies to invest in countries that offer tax incentives, and provides global presence. Nevertheless, knowledge sharing in global teams may be challenger. The aim of this paper is to analyze the barriers of knowledge sharing in global teams.Design/methodology/approach – This is a qualitative research based on interviews in two firms.Findings – The interviewees confirmed the relevance of the barriers to knowledge sharing identified in the literature. The interviewees also cited other four barriers: technology, professional skills, cost and methodology of software development. Other results were: the relationship between the barriers, for example, cultural differences are negatively related to absorptive capacity; and, the barriers could also be enablers for knowledge sharing.Research limitations/implications – The limitations identified were: the use the interview as the only form of data collection, since the firms did not authorize the collection of docum... <s> BIB003 </s> Systematic Literature Review of Knowledge Sharing Barriers and Facilitators in Global Software Development Organizations Using Concept Maps <s> F. INDIVIDUAL FACILITATORS 1) SOCIAL INTERACTION <s> ABSTRACTKnowledge sharing is the key factor that influences the performance of open source software (OSS) projects, which are the representative cases of distributed innovation. This paper aims to explore the mechanism of knowledge sharing in OSS projects from the perspective of developers in China. A quantitative method with the analysis of 403 valid questionnaires is adopted. A series of hypotheses about how distributed innovation (independent variables) influences knowledge sharing (mediating variable) and then affects the performance of OSS projects (dependent variable) are tested and approved. On the one side, we argue that developers will actively affect knowledge sharing in terms of participative motivation, social network and organisational culture. On the other hand, users may also affect the knowledge sharing when considering innovation willingness and capacity. It is interesting to find that social network is the most important factor in Chinese cases. It is strongly recommended to strengthen t... <s> BIB004
Social interaction and relationships play an important role in KS BIB001 , BIB003 ,  . Strong social ties enable faster exchange of information BIB004 . A survey which involved 150 software developers concluded that personal interactions positively effects KS BIB002 .