What is Business Process Management?: A two stage literature review of an emerging field <s> Management in a BPM Perspective <s> Over the last decade, businesses and governments have been giving increasing attention to business processes - to their description, automation, and management. This interest grows out of the need to streamline business operations, consolidate organizations, and save costs, reflecting the fact that the process is the basic unit of business value within an organization. <s> BIB001 </s> What is Business Process Management?: A two stage literature review of an emerging field <s> Management in a BPM Perspective <s> This paper explores the relationship between Business Performance Management and Business Process Management (BPM). It describes the core role that business processes play in enabling the firm to achieve its Key Business Objectives. It outlines the need for a high-level philosophy for BPM and how the technology of BPM helps managers and employees as they evolve operational processes. The paper provides a short overview of the challenges in developing appropriate process standards and considers the essential components of BPM Suites. <s> BIB002 </s> What is Business Process Management?: A two stage literature review of an emerging field <s> Management in a BPM Perspective <s> Purpose – Investments in information systems (ISs) seem to suffer from the productivity paradox. In this article three interpretations of this paradox are explored and a business process (BP) oriented methodology to overcome it is suggested. The final goal is to investigate the relationship between a BP‐competent IS and improved business performance.Design/methodology/approach – Verification of the hypothesis made that BP‐competent ISs have a positive impact on business performance, is expected to be validated by a quantitative research based on a questionnaire survey.Findings – This is a conceptual article that suggests a new BP‐driven methodology to assess IS business value and impact on business performance.Research limitations/implications – Business process management (BPM) and the software tools that support it (i.e. business process management systems or BPMS) are quite new issues for the Greek business reality, and therefore there might be little evidence on application of such methodologies.Pract... <s> BIB003 </s> What is Business Process Management?: A two stage literature review of an emerging field <s> Management in a BPM Perspective <s> This paper focuses on the best practices associated with Business Process Management (BPM) project success. It describes a recipe for success, from the creation of a governance oriented Steering Group and Project Selection, through Business Case Development. and on to gaining Executive Sponsorship. With business commitment to the project, the approach focuses on gaining a deep understanding of business processes, before identifying improvement opportunities and eventual implementation on a BPM Suite. Along the way, the paper highlights a wide range of best practice approaches and pitfalls to avoid. <s> BIB004 </s> What is Business Process Management?: A two stage literature review of an emerging field <s> Management in a BPM Perspective <s> Collaborative commerce (C-Commerce) is a set of technologies and business practices that allows companies to build stronger relationships with their trading partners through integrating complex and cross-enterprise processes governed by business logic and rules, as well as workflows. Business Process Management (BPM) is a key element of C-Commerce solutions for complex process coordination. It provides a mechanism to support e-businesses in modeling, deploying, and managing business processes that involve various applications with greater flexibility. Traditional BPM solutions often lack the capability to integrate external applications in that they have very limited support for interoperability. In recent years, Web services have emerged as a promising enabling technology for BPM in support of C-Commerce. Web services offer effective and standard-based means to improve interoperability among different software applications over Internet protocols. This paper aims to give an in-depth analysis of BPM and Web services in the context of C-Commerce. We propose an architecture for Web services enabled BPM in C-Commerce and provide technical insights into why Web services can enhance business process coordination. Finally, an implementation of a dynamic e-procurement application based on the proposed architecture is presented. With the advent of Web service standards and business process integration tools that support them, BPM systems enabled by Web services are empowering the development of more flexible and dynamic C-Commerce. <s> BIB005
The most frequent word appearing in the lexical analysis was "management". Management is an often-used word in combination with other management disciplines e.g. Customer Relationship Management, Process management, Supply Chain Management, Content Management, Workflow Management, Knowledge Management etc. The literature reviewed mostly agree on BPM as a management discipline  , or a management philosophy BIB002 and how much companies will benefit from this discipline in gaining more effective leverage of information across their business  . The philosophy of BPM compared to earlier management disciplines is that BPM is a journey of continuous process improvement  opposite e.g. Business Process Reengineering (BPR) that is only a one time process improvement, and due to that agility and more effective business processes will disappear. BPM is though emerged from earlier management disciplines/theories such as total quality management (TQM), LEAN, Six Sigma, and Business Process Reengineering (BPR)  . BPM is about developing management disciplines and deploying technology to be able to handle exceptions in standard procedures so that exceptions becomes standard procedure  . To do so the literature also advocates that BPM is used as a formal and structured approach employing governance, methods, policies, metrics, practice and tools to ensure that it defines, manages and continually optimizes its business processes   . The deployment of BPM requires like any other discipline full attention from management, which is often overlooked, the people involved in the processes needs day-to-day management  . Further more deployment of BPM is different from traditional technology deployments because BPM initiatives is not the IT departments responsibility but the "process management"  . Management culture is mentioned as an important factor in having success on BPM, often the emphasis lies on the business processes and the underlying complexity of the technology in how to obtain bottom-line profitability BIB005 BIB001 . A wide holistic approach towards BPM as a management discipline and the management commitment to organizational transformation will ensure success BIB003 . When managing BPM projects the management should also remember the importance of managing the people who work within the processes and how their mutual collaboration can contribute to the quantity of work being done. To be able to manage people in organizations and to set key performance indicators and hereby getting the maximum benefit from BPM, companies need to manage the people interface  . Effective management information is necessary for planning and decision making BIB004 .