Successful business intelligence implementation: a systematic literature review <s> Management support <s> The IT implementation literature suggests that various implementation factors play critical roles in the success of an information system; however, there is little empirical research about the implementation of data warehousing projects. Data warehousing has unique characteristics that may impact the importance of factors that apply to it. In this study, a cross-sectional survey investigated a model of data warehousing success. Data warehousing managers and data suppliers from 111 organizations completed paired mail questionnaires on implementation factors and the success of the warehouse. The results from a Partial Least Squares analysis of the data identified significant relationships between the system quality and data quality factors and perceived net benefits. It was found that management support and resources help to address organizational issues that arise during warehouse implementations; resources, user participation, and highly-skilled project team members increase the likelihood that warehousing projects will finish on-time, on-budget, with the right functionality; and diverse, unstandardized source systems and poor development technology will increase the technical issues that project teams must overcome. The implementation's success with organizational and project issues, in turn, influence the system quality of the data warehouse; however, data quality is best explained by factors not included in the research model. <s> BIB001 </s> Successful business intelligence implementation: a systematic literature review <s> Management support <s> Data warehouse (DW) and business intelligence (BI) systems are among the most important IT-based systems in organizations. The decisions made using these systems can fundamentally affect an organization’s nature and performance. This paper reports the results of a case study that investigated the nature of DW/BI development. The theory lens used to frame and analyse the research was critical success factors (CSF). Ten CSF were identified from previous research on executive information systems, DW, and BI. This CSF set was used to analyse the failure of a corporate DW/BI project and the subsequent success of a smaller, functional BI system. To overcome previous criticism of the CSF approach, the CSF were analysed within the project’s organizational context and in terms of the dynamics of CSF over the life of the project. The case provides a number of lessons for organizations embarking on enterprise-scale DW/BI projects. The study shows that the augmented CSF approach is useful in understanding DW/BI development. <s> BIB002 </s> Successful business intelligence implementation: a systematic literature review <s> Management support <s> Data warehousing is an important area of practice and research, yet few studies have assessed its practices in general and critical success factors in particular. Although plenty of guidelines for implementation exist, few have been subjected to empirical testing. Furthermore, no model is available for comparing and evaluating the various claims made in different studies. In order to better understand the critical success factors and their effects on data warehousing success, a research model is developed in this paper. This model is useful for comparing findings across studies and for selecting variables for future research. The model is tested using data collected from a cross sectional survey of data warehousing professionals. Partial Least Square (PLS) is used to validate the structural relations identified in the model. The resulting model has three groups of success factors. Technical factor is found to positively influence information quality, whereas both operational and economic factors have a po... <s> BIB003 </s> Successful business intelligence implementation: a systematic literature review <s> Management support <s> The implementation of a business intelligence (BI) system is a complex undertaking requiring considerable resources. Yet there is a limited authoritative set of critical success factors (CSFs) for management reference because the BI market has been driven mainly by the IT industry and vendors. This research seeks to bridge the gap that exists between academia and practitioners by investigating the CSFs influencing BI systems success. The study followed a two-stage qualitative approach. Firstly, the authors utilised the Delphi method to conduct three rounds of studies. The study develops a CSFs framework crucial for BI systems implementation. Next, the framework and the associated CSFs are delineated through a series of case studies. The empirical findings substantiate the construct and applicability of the framework. More significantly, the research further reveals that those organisations which address the CSFs from a business orientation approach will be more likely to achieve better results. <s> BIB004 </s> Successful business intelligence implementation: a systematic literature review <s> Management support <s> The present article investigates critical contextual success factors that influence business intelligence (BI) system success and design in organizations with regard to their relevance, variability, and controllability. The initial set of factors is based on an analysis of extant literature and serves as the basis for further research on this topic. In contrast to previous studies, a Delphi Study provides several advantages such as the validation of possible critical factors by domain experts and the multi-dimensional view on these factors. A carefully selected expert panel investigated the factors not only by means of relevance but also assessed each factor in terms of variability and controllability. This multi-dimensional approach allowed us to identify six distinct clusters of factors with similar attributes and, hence, similar implications for practice. This paper contributes to IS research on critical success factors and system design variables in general and gives specific insights into the BI domain. The results are expected to support BI managers addressing their challenges in BI initiatives and they also provide directions for future research. <s> BIB005 </s> Successful business intelligence implementation: a systematic literature review <s> Management support <s> The main objective of this article is to identify the critical success factors (CSFs) for Business Intelligence (BI) systems implementation in small and medium enterprises (SMEs).The structure of the article is subordinated to this objective. The paper identifies the term Business Intelligence, characteristics of Business Intelligence systems, and various perspectives of their development. Then, the existing CSFs of IT projects and BI projects proposed by various authors in literature are reviewed. Next, on the basis of statistical data and literature, the role of SMEs in the economy and the barriers to their development are assessed. The obtained results allowed us to determine that one of the barriers to the SMEs development is the implementation and use of IT. Subsequently, using in-depth interviews with SMEs, the SMEs need for BI systems as well as the determinants and barriers to their implementation are recognized. Based on the findings, using critical thinking and inductive reasoning, the authors of the article along with the researched enterprises have defined CSFs that are crucial for implementing BI systems in SMEs. The results obtained may be useful for managers, policy makers, business analysts, and IT specialists in dealing with planning and implementation of BI systems in SMEs. <s> BIB006 </s> Successful business intelligence implementation: a systematic literature review <s> Management support <s> The implementation of business intelligence (BI) system is a complicated undertaking requiring considerable resources. This research tries to identify the critical success factors that affect the Business intelligence Implementation. The study develops a CSF's framework crucial for BI systems implementation. Next, the framework and the associated CSF's are delineated through a series of NANO's Organization. The empirical findings demonstrate the construct and applicability of the frame work. This study from the aiming view point is practical and from method of data collection and analysis view point is descriptive and is of correlative type. The model of the research has two parts that includes: Critical success factors of business intelligence and system success. Through this model, eight hypotheses were developed that six of them were confirmed. Base on the results of this research, it is recommended that Nano's companies must empower their information technology capacity to have better chance to be the winner of the competitive world. <s> BIB007 </s> Successful business intelligence implementation: a systematic literature review <s> Management support <s> In 1992, DeLone and McLean suggested that the dependent variable for information systems (IS) research is IS Success. Their research resulted in the widely cited DeLone and McLean (D&M) IS Success Model, in which System Quality, Information Quality, Use, User Satisfaction, Individual Impact, and Organizational Impact are distinct, but related dimensions of IS success. Since the original IS Success Model was published, research has developed a better understanding of IS success. Meanwhile, comprehensive and integrative research on the variables that influence IS success has been lacking. Therefore, we examine the literature on the independent variables that affect IS success. After examining over 600 articles, we focused our attention on integrating the findings of over 140 studies. In this research, we identify 43 specific variables posited to influence the different dimensions of IS success, and we organize these success factors into five categories based on the Leavitt Diamond of Organizational Change: ... <s> BIB008 </s> Successful business intelligence implementation: a systematic literature review <s> Management support <s> Nowadays, Business Intelligence (BI) is becoming as a necessity for a lot of organizations. Figures show that billions of US dollars are spent on BI systems annually. Unfortunately, according to statistics, more than half of BI projects are ending with unrealized benefit. Many researchers tried to investigate the reasons behind this failure rate, they found one the main reasons is that many organizations are not yet ready for such systems. Therefore, it is highly encouraged to assess organization's readiness toward BI systems to avoid any losses and to enhance the overall revenue. At the same time, it was noticed that although many studies have been done, but none of them were done empirically on Malaysian context. So, an initiative has been taken, by the authors, to develop a model for assessing organization's readiness toward BI systems, based on the context of Malaysian Organizations (CMOs). This paper will uncover some results of the first round survey of this study. A brief introduction on BI systems and the challenges of their implementation will be presented. In addition, a review and analysis of models for assessing organizations' readiness toward BI systems is provided. <s> BIB009 </s> Successful business intelligence implementation: a systematic literature review <s> Management support <s> As more organizations move towards intelligent IT infrastructure, nowadays, Business Intelligence Systems (BIS) become a more widely used IT solution. Even though it is a widely used IT solution, many BIS implementations are not successful because they are time consuming and expensive. The benefits of BIS can be achieved if the system is implemented successfully. This paper explores the critical success factors (CSFs) that effect BIS implementation both from the perspectives of management and technology. Also, based on literature and interviews, a conceptual framework of successful implementation of BIS is proposed. The framework summarizes CSFs of BIS based on project implementation life cycle (pre implementation stage, implementation stage and post-implementation stage) from managerial and technological perspectives. Finally, results, suggestions and directions for future researches are discussed. <s> BIB010 </s> Successful business intelligence implementation: a systematic literature review <s> Management support <s> While extant business intelligence systems (BIS) adoption research focused mainly on adoption of BIS in large-sized organizations, our understanding about the adoption determinants and the process within small and medium enterprises (SME) is still limited. The aim of our research is to identify SME-specific determinants of BIS adoption at firm level that will guide the development and testing of a BIS adoption framework in the milieu of SMEs. By leveraging semi-structured interviews involving BIS experts and adopters, and blending them with comprehensive IT/IS adoption literature we identified instrumental determinant candidates for delving deeper into BIS adoption in SMEs. <s> BIB011 </s> Successful business intelligence implementation: a systematic literature review <s> Management support <s> The specifics of business intelligence systems compared to operational IS motivate the necessity to research the business intelligence systems acceptance determinants separately. The authors followed an exploratory approach in order to conceptualize a business intelligence acceptance model. Their findings show that in the Business Intelligence Systems context, there is a significant emphasis on organizational factors, such as result demonstrability, social influence, and facilitating conditions with sufficient resources that help build an adequate information culture all substantially influencing the effective acceptance of business intelligence systems. <s> BIB012 </s> Successful business intelligence implementation: a systematic literature review <s> Management support <s> This paper depicts the effect of Critical Success Factors (CSFs) on business intelligence (BI) system implementations in Malaysian context by applying a Delphi study. The results of this study provides insight to the most important CSFS which assist the Malaysian public sector organizations to organize their resources through understanding those CSFs that are most likely to have an impact upon the implementation of the BI system. The modified Delphi study was selected to conduct this study. Result of first round of Delphi study revealed that the user access is insignificant factor for the success of BI system implementation. Moreover, overall finding of Delphi study highlighted the continuous management support, scalable and flexible system, BI team skill, resource allocation, organization culture, and coordination between IT and business units as most important CSFs for implementation of BI system. <s> BIB013 </s> Successful business intelligence implementation: a systematic literature review <s> Management support <s> New progressive technologies recorded growth in every area. Information-communication technologies facilitate the exchange of information and it facilitates management of everyday activities in enterprises. Specific modules (such as Business Intelligence) facilitate decision-making. Several studies have demonstrated the positive impact of Business Intelligence to decision-making. The first step is to put in place the enterprise. The implementation process is influenced by many factors. This article discusses the issue of key success factors affecting to successful implementation of Business Intelligence. The article describes the key success factors for successful implementation and use of Business Intelligence based on multiple studies. The main objective of this study is to verify the effects and dependence of selected factors and proposes a model of key success factors for successful implementation of Business Intelligence. Key success factors and the proposed model are studied in Slovak enterprises. <s> BIB014 </s> Successful business intelligence implementation: a systematic literature review <s> Management support <s> Although the application of business intelligence (BI) system has increased recently, the critical success factors (CSFs) of BI system implementation remain poorly understood. Therefore, understanding CSFs for BI system is necessary for a company to be successful in implementing a BI system. Currently, the number of business successfully implemented BI in Vietnam is still limited. In order to understand the current situation of BI implementation in Vietnam, case study method has been used. Based on the research framework developed by Yeoh & Koronios, in-depth interviews have been conducted with 4 Vietnamese companies, who already implemented BI system. The main result of this study helps to extract the lessons learnt from 4 cases to rank the importance of CSFs for BI implementation in Vietnam context. Based on this result, recommendations were made for increasing the probability of successfully implementing BI system in Vietnam and other countries with similar conditions. <s> BIB015 </s> Successful business intelligence implementation: a systematic literature review <s> Management support <s> Extant studies suggest implementing a business intelligence BI system is a costly, resource-intensive and complex undertaking. Literature draws attention to the critical success factors CSFs for implementation of BI systems. Leveraging case studies of seven large organizations and blending them with Yeoh and Koronios's 2010 BI CSFs framework, our empirical study gives evidence to support this notion of CSFs and provides better contextual understanding of the CSFs in BI implementation domain. Cross-case analysis suggests that organizational factors play the most crucial role in determining the success of a BI system implementation. Hence, BI stakeholders should prioritize on the organizational dimension ahead of other factors. Our findings allow BI stakeholders to holistically understand the CSFs and the associated contextual issues that impact on implementation of BI systems. <s> BIB016 </s> Successful business intelligence implementation: a systematic literature review <s> Management support <s> Business intelligence (BI) solutions have been adopted within organizations as a mean to achieve a more grounded decision making process that results in better organizational outcomes. Nowadays, about 70% to 80% of business intelligence implementation projects fail due to both technological and managerial issues. Multi-methodology proposed by Mingers (2006) was followed to develop the research in four phases: appreciation, where documental search was conducted through a literature review; analysis, where hypothetical structures related with the key success factors were proposed; assessment, where key success factors were assessed along with experts; and action, where research results discussion was shown. As a result, 13 factors that affect the business intelligence solution’s success were identified. Those factors contribute to improve planning and implementation of business intelligence projects, accomplishing in a greater extent the purposes of these projects. <s> BIB017 </s> Successful business intelligence implementation: a systematic literature review <s> Management support <s> Through extensive use of business intelligence and analytics, organisations are better positioned to support fact-based decision making, ultimately leading to improved organisational performance. However, while some organisations recognise and exploit the benefits of business intelligence and analytics use, others fail to capitalise on its potential. It is pertinent therefore to examine factors influencing Business Intelligence and Analytics use within organisations. The three contexts of the Technology-Organisation-Environment (TOE) framework was used as the foundational framework. It is hoped that the findings presented will contribute to a greater understanding of factors influencing business intelligence and analytics usage extent to researchers and practitioners alike. Organisations seeking to promote fact-based decision making through greater business intelligence and analytics use will apply and be better equipped to drive such endeavours. <s> BIB018 </s> Successful business intelligence implementation: a systematic literature review <s> Management support <s> Though many organizations have turned to developing and using business intelligence systems, not all have been successful in implementing such systems. These systems have social-technical dimensions with many elements and are very complicated. Numerous studies have been carried out on implementation and employment of business intelligence, but in the past studies only specific aspects and dimensions have been addressed. The aim of this study is to identify key factors in the implementation process of business intelligence in the Iranian banking industry. The present research is objectively applied as a survey study in implementation strategy. Also it is a descriptive study in terms of the research plan and data collection where two documentary and field study methods have been used for collecting data. The statistical population of this study comprises experts and professionals in information technology who are active in implementing solutions for business intelligence in the banking industry of Iran. In this study, 16 people were chosen based on non-random judgment sampling combined with targeted and snowball sampling as a statistical sample and their viewpoints were extracted and refined using the Fuzzy Delphi Technique. First through studying past research records and reviewing literature of effective factors in implementing business intelligence process, 37 factors were identified. Then by implementing five rounds of the Fuzzy Delphi Technique, 39 factors were confirmed as significant among 37 factors affecting the business intelligence implementation process in past studies and 10 factors proposed by experts. Also, these 39 factors were classified in nine main groups including organizational, human, data quality, environmental, system ability, strategic, service quality, technical infrastructure, and managerial factors. Managers and executives of business intelligence projects in Iran's banking industry can achieve the given objectives and results by considering such significant factors in planning and taking measures related to effective implementation of business intelligence. <s> BIB019
Management support was one of the most widely cited implementation factors. The variable is a reflection of the level of support that the management offers in promoting, sponsoring or championing the use of IS, as well as a willingness to ensure sufficient allocation of resources BIB008 . However, the gaining of commitment within an organisation and from the management can also be seen as one of the greatest challenges that a BI implementation team faces  . It was noted by BIB005 that strong support from the management is the factor that has most importance for success of BI; they also noted its controllability. Management support may however vary considerably over time. Moreover, organisational strategy from top management may transform BI BIB006 . Overall success in the implementation of BI is affected significantly by management support BIB002  BIB004  BIB006 BIB009  BIB010 BIB011  BIB012 BIB013  BIB014 BIB015 BIB016 BIB017 BIB018 BIB019 . Other dimensions of BI success are also affected by management support such as the following: organisational implementation BIB001 , system use  , system quality BIB003 , decision making BIB007 , productivity BIB007 and user satisfaction  . Overall, it is considered that there cannot be effective implementation of BI if the management does not offer sufficient support.