Successful business intelligence implementation: a systematic literature review <s> Team skills <s> Five common themes were derived from the literature on effective work groups, and then characteristics representing the themes were related to effectivness criteria. Themes included job design, interdependence, composition, context, and process. They contained 19 group characteristics which were assessed by employees and managers. Effectiveness criteria included productivity, employee satisfaction, and manager judgments. Data were collected from 391 employees, 70 managers, and archival records for 80 work groups in a financial organization. Results showed that all three effectiveness criteria were predicted by the characteristics, and nearly all characteristics predicted some of the effectiveness criteria. The job design and process themes were slightly more predictive than the interdependence, composition, and context themes. Implications for designing effective work groups were discussed, and a 54-item measure of the 19 characteristics was presented for future research. <s> BIB001 </s> Successful business intelligence implementation: a systematic literature review <s> Team skills <s> The IT implementation literature suggests that various implementation factors play critical roles in the success of an information system; however, there is little empirical research about the implementation of data warehousing projects. Data warehousing has unique characteristics that may impact the importance of factors that apply to it. In this study, a cross-sectional survey investigated a model of data warehousing success. Data warehousing managers and data suppliers from 111 organizations completed paired mail questionnaires on implementation factors and the success of the warehouse. The results from a Partial Least Squares analysis of the data identified significant relationships between the system quality and data quality factors and perceived net benefits. It was found that management support and resources help to address organizational issues that arise during warehouse implementations; resources, user participation, and highly-skilled project team members increase the likelihood that warehousing projects will finish on-time, on-budget, with the right functionality; and diverse, unstandardized source systems and poor development technology will increase the technical issues that project teams must overcome. The implementation's success with organizational and project issues, in turn, influence the system quality of the data warehouse; however, data quality is best explained by factors not included in the research model. <s> BIB002 </s> Successful business intelligence implementation: a systematic literature review <s> Team skills <s> Data warehouse (DW) and business intelligence (BI) systems are among the most important IT-based systems in organizations. The decisions made using these systems can fundamentally affect an organization’s nature and performance. This paper reports the results of a case study that investigated the nature of DW/BI development. The theory lens used to frame and analyse the research was critical success factors (CSF). Ten CSF were identified from previous research on executive information systems, DW, and BI. This CSF set was used to analyse the failure of a corporate DW/BI project and the subsequent success of a smaller, functional BI system. To overcome previous criticism of the CSF approach, the CSF were analysed within the project’s organizational context and in terms of the dynamics of CSF over the life of the project. The case provides a number of lessons for organizations embarking on enterprise-scale DW/BI projects. The study shows that the augmented CSF approach is useful in understanding DW/BI development. <s> BIB003 </s> Successful business intelligence implementation: a systematic literature review <s> Team skills <s> Data warehousing is an important area of practice and research, yet few studies have assessed its practices in general and critical success factors in particular. Although plenty of guidelines for implementation exist, few have been subjected to empirical testing. Furthermore, no model is available for comparing and evaluating the various claims made in different studies. In order to better understand the critical success factors and their effects on data warehousing success, a research model is developed in this paper. This model is useful for comparing findings across studies and for selecting variables for future research. The model is tested using data collected from a cross sectional survey of data warehousing professionals. Partial Least Square (PLS) is used to validate the structural relations identified in the model. The resulting model has three groups of success factors. Technical factor is found to positively influence information quality, whereas both operational and economic factors have a po... <s> BIB004 </s> Successful business intelligence implementation: a systematic literature review <s> Team skills <s> The implementation of a business intelligence (BI) system is a complex undertaking requiring considerable resources. Yet there is a limited authoritative set of critical success factors (CSFs) for management reference because the BI market has been driven mainly by the IT industry and vendors. This research seeks to bridge the gap that exists between academia and practitioners by investigating the CSFs influencing BI systems success. The study followed a two-stage qualitative approach. Firstly, the authors utilised the Delphi method to conduct three rounds of studies. The study develops a CSFs framework crucial for BI systems implementation. Next, the framework and the associated CSFs are delineated through a series of case studies. The empirical findings substantiate the construct and applicability of the framework. More significantly, the research further reveals that those organisations which address the CSFs from a business orientation approach will be more likely to achieve better results. <s> BIB005 </s> Successful business intelligence implementation: a systematic literature review <s> Team skills <s> The main objective of this article is to identify the critical success factors (CSFs) for Business Intelligence (BI) systems implementation in small and medium enterprises (SMEs).The structure of the article is subordinated to this objective. The paper identifies the term Business Intelligence, characteristics of Business Intelligence systems, and various perspectives of their development. Then, the existing CSFs of IT projects and BI projects proposed by various authors in literature are reviewed. Next, on the basis of statistical data and literature, the role of SMEs in the economy and the barriers to their development are assessed. The obtained results allowed us to determine that one of the barriers to the SMEs development is the implementation and use of IT. Subsequently, using in-depth interviews with SMEs, the SMEs need for BI systems as well as the determinants and barriers to their implementation are recognized. Based on the findings, using critical thinking and inductive reasoning, the authors of the article along with the researched enterprises have defined CSFs that are crucial for implementing BI systems in SMEs. The results obtained may be useful for managers, policy makers, business analysts, and IT specialists in dealing with planning and implementation of BI systems in SMEs. <s> BIB006 </s> Successful business intelligence implementation: a systematic literature review <s> Team skills <s> Nowadays, Business Intelligence (BI) is becoming as a necessity for a lot of organizations. Figures show that billions of US dollars are spent on BI systems annually. Unfortunately, according to statistics, more than half of BI projects are ending with unrealized benefit. Many researchers tried to investigate the reasons behind this failure rate, they found one the main reasons is that many organizations are not yet ready for such systems. Therefore, it is highly encouraged to assess organization's readiness toward BI systems to avoid any losses and to enhance the overall revenue. At the same time, it was noticed that although many studies have been done, but none of them were done empirically on Malaysian context. So, an initiative has been taken, by the authors, to develop a model for assessing organization's readiness toward BI systems, based on the context of Malaysian Organizations (CMOs). This paper will uncover some results of the first round survey of this study. A brief introduction on BI systems and the challenges of their implementation will be presented. In addition, a review and analysis of models for assessing organizations' readiness toward BI systems is provided. <s> BIB007 </s> Successful business intelligence implementation: a systematic literature review <s> Team skills <s> As more organizations move towards intelligent IT infrastructure, nowadays, Business Intelligence Systems (BIS) become a more widely used IT solution. Even though it is a widely used IT solution, many BIS implementations are not successful because they are time consuming and expensive. The benefits of BIS can be achieved if the system is implemented successfully. This paper explores the critical success factors (CSFs) that effect BIS implementation both from the perspectives of management and technology. Also, based on literature and interviews, a conceptual framework of successful implementation of BIS is proposed. The framework summarizes CSFs of BIS based on project implementation life cycle (pre implementation stage, implementation stage and post-implementation stage) from managerial and technological perspectives. Finally, results, suggestions and directions for future researches are discussed. <s> BIB008 </s> Successful business intelligence implementation: a systematic literature review <s> Team skills <s> This paper depicts the effect of Critical Success Factors (CSFs) on business intelligence (BI) system implementations in Malaysian context by applying a Delphi study. The results of this study provides insight to the most important CSFS which assist the Malaysian public sector organizations to organize their resources through understanding those CSFs that are most likely to have an impact upon the implementation of the BI system. The modified Delphi study was selected to conduct this study. Result of first round of Delphi study revealed that the user access is insignificant factor for the success of BI system implementation. Moreover, overall finding of Delphi study highlighted the continuous management support, scalable and flexible system, BI team skill, resource allocation, organization culture, and coordination between IT and business units as most important CSFs for implementation of BI system. <s> BIB009 </s> Successful business intelligence implementation: a systematic literature review <s> Team skills <s> New progressive technologies recorded growth in every area. Information-communication technologies facilitate the exchange of information and it facilitates management of everyday activities in enterprises. Specific modules (such as Business Intelligence) facilitate decision-making. Several studies have demonstrated the positive impact of Business Intelligence to decision-making. The first step is to put in place the enterprise. The implementation process is influenced by many factors. This article discusses the issue of key success factors affecting to successful implementation of Business Intelligence. The article describes the key success factors for successful implementation and use of Business Intelligence based on multiple studies. The main objective of this study is to verify the effects and dependence of selected factors and proposes a model of key success factors for successful implementation of Business Intelligence. Key success factors and the proposed model are studied in Slovak enterprises. <s> BIB010 </s> Successful business intelligence implementation: a systematic literature review <s> Team skills <s> Extant studies suggest implementing a business intelligence BI system is a costly, resource-intensive and complex undertaking. Literature draws attention to the critical success factors CSFs for implementation of BI systems. Leveraging case studies of seven large organizations and blending them with Yeoh and Koronios's 2010 BI CSFs framework, our empirical study gives evidence to support this notion of CSFs and provides better contextual understanding of the CSFs in BI implementation domain. Cross-case analysis suggests that organizational factors play the most crucial role in determining the success of a BI system implementation. Hence, BI stakeholders should prioritize on the organizational dimension ahead of other factors. Our findings allow BI stakeholders to holistically understand the CSFs and the associated contextual issues that impact on implementation of BI systems. <s> BIB011 </s> Successful business intelligence implementation: a systematic literature review <s> Team skills <s> Purpose ::: ::: ::: ::: ::: The purpose of this paper is to highlight the role of positive emotions in generating workplace impacts and examine it through the application of an adapted appreciative inquiry process in the context of a work-based project aimed at promoting integrated working under challenging organisational circumstances. ::: ::: ::: ::: ::: Design/methodology/approach ::: ::: ::: ::: ::: The paper adopts a case study methodology which highlights how an organisation facing difficult circumstances (such as austerity measures, siloed cultures, constant threats of reorganisation, and requirement to work across occupational boundaries) adapted an appreciative inquiry intervention/method. ::: ::: ::: ::: ::: Findings ::: ::: ::: ::: ::: This paper found, first, that the utilisation of appreciative inquiry in the context of an adapted work-based project in difficult organisational circumstances generated positive emotions manifest through a compelling vision and action plans, second, that the impacts (such as a vision) can become entangled and therefore part of the wider ecological context which promotes pathways to such impact, but that, third, there are a various cultural and climate features which may limit the implementation of actions or the continuation of psychological states beyond the time-bound nature of the work-based project. ::: ::: ::: ::: ::: Practical implications ::: ::: ::: ::: ::: The paper illustrates how an organisation adapted a form of appreciative inquiry to facilitate organisational change and generated outcomes which were meaningful to the various occupational groupings involved. ::: ::: ::: ::: ::: Originality/value ::: ::: ::: ::: ::: This paper offers new evidence and insight into the adaptation of appreciative inquiry under challenging circumstances in the context of a work-based learning project. It also provides a richer picture of how positive emotion can manifest in ways which are meaningful to a localised context. <s> BIB012 </s> Successful business intelligence implementation: a systematic literature review <s> Team skills <s> Purpose ::: ::: ::: ::: ::: The purpose of this paper is to revisit the scholarly impact agenda in the context of work-based and workplace research, and to propose new directions for research and practice. ::: ::: ::: ::: ::: Design/methodology/approach ::: ::: ::: ::: ::: This paper combines a contemporary literature review with case vignettes and reflections from practice to develop more nuanced understandings, and highlights future directions for making sense of impact in the context of work-based learning research approaches. ::: ::: ::: ::: ::: Findings ::: ::: ::: ::: ::: This paper argues that three dimensions to making sense of impact need to be more nuanced in relation to workplace research: interactional elements of workplace research processes have the potential for discursive pathways to impact, presence (and perhaps non-action) can act as a pathway to impact, and the narrative nature of time means that there is instability in making sense of impact over time. ::: ::: ::: ::: ::: Research limitations/implications ::: ::: ::: ::: ::: The paper proposes a number of implications for practitioner-researchers, universities/research organisations, and focusses on three key areas: the amplification of research ethics in workplace research, the need for axiological shifts towards sustainability and the need to explicate axiological orientation in research. ::: ::: ::: ::: ::: Originality/value ::: ::: ::: ::: ::: This paper offers a contemporary review of the international impact debate in the specific context of work-based and workplace research approaches. <s> BIB013 </s> Successful business intelligence implementation: a systematic literature review <s> Team skills <s> Business intelligence (BI) solutions have been adopted within organizations as a mean to achieve a more grounded decision making process that results in better organizational outcomes. Nowadays, about 70% to 80% of business intelligence implementation projects fail due to both technological and managerial issues. Multi-methodology proposed by Mingers (2006) was followed to develop the research in four phases: appreciation, where documental search was conducted through a literature review; analysis, where hypothetical structures related with the key success factors were proposed; assessment, where key success factors were assessed along with experts; and action, where research results discussion was shown. As a result, 13 factors that affect the business intelligence solution’s success were identified. Those factors contribute to improve planning and implementation of business intelligence projects, accomplishing in a greater extent the purposes of these projects. <s> BIB014 </s> Successful business intelligence implementation: a systematic literature review <s> Team skills <s> Though many organizations have turned to developing and using business intelligence systems, not all have been successful in implementing such systems. These systems have social-technical dimensions with many elements and are very complicated. Numerous studies have been carried out on implementation and employment of business intelligence, but in the past studies only specific aspects and dimensions have been addressed. The aim of this study is to identify key factors in the implementation process of business intelligence in the Iranian banking industry. The present research is objectively applied as a survey study in implementation strategy. Also it is a descriptive study in terms of the research plan and data collection where two documentary and field study methods have been used for collecting data. The statistical population of this study comprises experts and professionals in information technology who are active in implementing solutions for business intelligence in the banking industry of Iran. In this study, 16 people were chosen based on non-random judgment sampling combined with targeted and snowball sampling as a statistical sample and their viewpoints were extracted and refined using the Fuzzy Delphi Technique. First through studying past research records and reviewing literature of effective factors in implementing business intelligence process, 37 factors were identified. Then by implementing five rounds of the Fuzzy Delphi Technique, 39 factors were confirmed as significant among 37 factors affecting the business intelligence implementation process in past studies and 10 factors proposed by experts. Also, these 39 factors were classified in nine main groups including organizational, human, data quality, environmental, system ability, strategic, service quality, technical infrastructure, and managerial factors. Managers and executives of business intelligence projects in Iran's banking industry can achieve the given objectives and results by considering such significant factors in planning and taking measures related to effective implementation of business intelligence. <s> BIB015
Implementation of BI calls for a balance of technical skills within a team, interpersonal abilities and the capacity to work skilfully in the undertaking of tasks in ways that involve good interaction by users BIB002 ). Furthermore, a project team ought to consist of members from various areas within a business in order for the sharing of ideas and so that standardisation can be potentially increased, particularly if, as part of the initiative for BI, there is to be a data warehouse that is enterprise wide  . Innovation and learning are stimulated by the coming together of team members that have a diverse range of perspectives and competencies, and this can help in the generation of a greater amount of alternative solutions to problems that are complex BIB001  . In addition, engaging project team by managers in the strategic planning and vision will produce an environment of employee satisfaction and enhancing the leading skills BIB012 BIB013 . The skills of a team significantly affect the overall success of implementation of BI BIB003  BIB005 BIB006 BIB007 BIB008 BIB009 BIB010 BIB011 BIB014 BIB015 . The skills of a team also have a bearing upon other dimensions of success of BI, such as productivity, project implementation, decision making and information quality BIB002  BIB004 .