Supply chain performance models: A literature review on approaches, techniques, and criteria <s> Hybrid of SCOR and BSC approaches <s> Aside from lean management and business process re-engineering, a new management approach for optimizing logistics organization is gaining recognition: supply chain management.An essential precondition to benefit from supplychain management is a structured analysis of the network-specific optimization opportunities. Opportunities are derived from suboptimal inner- and cross-organisational business processes and the related material, information and capital flows. The paper describes a supply chain analysis approach and proposes a measurement methodology integrating bottom-up and top-down performance measures as a hybrid balanced measurement approach. <s> BIB001 </s> Supply chain performance models: A literature review on approaches, techniques, and criteria <s> Hybrid of SCOR and BSC approaches <s> Purpose – The purpose of this paper is to propose an integrated supply chain performance measurement framework for the case of small and medium scale enterprises (SMEs) using set of qualitative and quantitative insights gained during the case study research.Design/methodology/approach – This paper develops the supply chain performance measurement framework using the facts revealed through case study analysis, secondary data specific to various SME clusters in India and detailed contemporary studies reported on supply chain management in SMEs. It integrates the salient features of balanced scorecard (BSC) and supply chain operation reference (SCOR) model to deliver a comprehensive performance measurement framework for SMEs.Findings – This paper reports set of performance indicators for the supply chain processes like “source,” “make,” and “deliver” in SMEs. It also relates the measures with various supply chain cycles like “procurement,” “manufacturing,” “replenishment,” and “customer order.” As a result, ... <s> BIB002
Two papers (4.76%) utilized SCOR and BSC approaches in the performance evaluation process. BIB001 proposed a framework for a supply chain performance analysis that includes identification of business objectives and processes, measurement of process performance, and definition of improvement opportunities and optimization measures. For setting objectives, tolerance limits, allocating resources, assigning responsibilities, measuring performance for feedback and corrective action, the authors developed a methodology that is a hybrid measurement approach integrating SCOR measurement and adapted balanced scorecards. The authors applied the SCOR-model, because the first concept of material and product flow may be defined and controlled by SCOR metrics. For representation of business objectives and requirement a top-down controlling approach to keep the supply chain on track towards realizing business strategy and achieving improvement goals, they employed balanced scorecards to supply network scorecards. BIB002 integrated the salient features of BSC and SCOR model to deliver a comprehensive performance measurement framework for SMEs. Their prime intention for proposing an integrated approach of SCOR and BSC was to ensure the greater effectiveness of performance management system on (1) BSC does not provide a mechanism for maintaining the relevance of defined measures, thus SCOR adopts a building block approach and offers complete traceability, (2) SCOR clearly defines the type of process (planning, execution and enabling) and configures them to suit the SC requirements, thus covers the BSC flaw of integrating top level, strategic scorecard, and operational level measures and (3) BSC fails to specify a user-centered development process.