User profile for Sarah Martin – Zendesk help {"showBanner":false,"urlFilters":["/community/"],"type":"warning","title":"Service Incident","content":"An error occurred last week resulting in the deletion of many community posts. Restoration efforts are underway, but posts could be missing for several days. For more information, .","linkURL":"https://support.zendesk.com/hc/en-us/community/posts/4414461584794-Service-incident-missing-community-posts-and-comments","linkText":"please read this announcement"} Community English (US) languages Deutsch Español Français 日本語 한국어 Português do Brasil Current: English (US) Sign in Sarah Martin Total activity 4 Last activity September 15, 2022 14:38 Member since July 25, 2022 13:21 Following 0 users Followed by 0 users Votes 0 Subscriptions 2 Activity overview Badges (0) Posts (0) Comments (2) Activity overview Latest activity by Sarah Martin Sarah Martin commented, July 26, 2022 14:41 Zendesk updates Announcements Announcing lookup relationship fields for Support Hi Nick Liang, We currently use a dropdown field with options of agents to which an organization can be assigned. Then, triggers use this dropdown to enact some trigger actions, which need a specif... View comment Sarah Martin Created July 26, 2022 14:41 0 votes Sarah Martin commented, July 25, 2022 13:21 Zendesk updates Announcements Announcing lookup relationship fields for Support It appears that the Lookup field cannot be used as a value in a trigger action, eg if I have organizations with a user lookup field, I cannot create a trigger to assign tickets to the agent in the ... View comment Sarah Martin Created July 25, 2022 13:21 0 votes Zendesk 989 Market St., San Francisco, CA 94103 Privacy Policy | Terms & Conditions | Cookie Policy | System Status Powered by Zendesk