Hi,

After trying out MySMS (an android app that syncronizes your texts with your computer) I enabled the feature for AT&T Cloud Call and authorized the third party app to my account.

After my free trial expired, I disabled this feature and people calling me still get fast busy messages as well as "your call cannot be completed as dialed".

When I receive phone calls there is a message that says "forwarded call" so I am thinking this has something to do with call forwarding. I am not the only one having this issue.

I called in several times and was on the phone with someone for an hour last time and they submitted a ticket in the system.

mySMS support team could not fix this because it is not their problem, it is a problem with some sort of call forwarding setting for my number.