FAQ page | Loop Community To use Loop Community, please enable JavaScript in your browser. Feed Songs Products Looptimus Looptimus Mini Looptimus+ Prime App Track Rig Patches Shop Licensing Groups Help Become a Pro Log In Join Free Getting Started Where should I start if I've never used tracks before? My church is small and we don't have a lot of money. Will this work for me? How can I lead worship without feeling stuck to the tracks? Loop Pro Can I pause my subscription? How can I download my receipts for Pro? How do I update my payment info? Can I cancel my subscription? What counts against my Prime Cloud storage space? What happens if I downgrade my Loop Pro plan to another plan? What happens if I upgrade my Loop Pro plan to another plan? What are Prime Arrangements? What are Prime Teams? What are Prime Setlists? Credits Do credits roll over month to month? Do my credits expire? How do I use credits? What are credit bundles? What are credits? Ableton Live My tracks are out of sync in Ableton Live. How do I change the key and tempo in Ableton Live? How do I use Ableton Live in worship? How do I map a MIDI device in Ableton Live? How do I map "hotkeys" from my computer keyboard in Ableton Live? How do I group tracks in Ableton Live? How do I create song sections in Session View? How do I customize an arrangement in Ableton Live? How do I build a setlist in Ableton Live? Account I can't login to my account! How do I delete my account? Can I merge two accounts together? Can I change my username and password? Orders & Billing Where can I view my order history and receipts? How do I add / remove credit cards? What is the refund policy? Producers How should my tempo be displayed? How loud should I bounce my stems? How can I become a Loop producer? Patches Can I use patches in tracks I create and sell? What software do patches work with? Can I sell patches I create? What are patches? Track Rig Does Track Rig have a manual and spec sheet? Does Track Rig work with Prime and Ableton? How do I use Looptimus and Track Rig with an iPad or iPhone? Why did you create Track Rig? Is Track Rig bus powered? What type of power supply does Track Rig need? Can I rackmount Track Rig? What are the dimensions of Track Rig? What can I connect to the USB hub on Track Rig? What's included with Track Rig? Is Track Rig Line Level or Mic Level? What devices does Track Rig work with? What is Track Rig? Prime Cloud Can I add my own section markers? What do I do if my uploaded track has a time signature or tempo change? How do I upload my own audio to Prime? My custom track upload is in the wrong time signature Can I upload a Split or Stereo Track? My custom uploaded tracks aren't lining up to the click in Prime Prime App How do I re-install Prime? How do I use an expression or volume pedal with Prime? What is Prime? Can I change the arrangement of a song? My tracks aren't playing in Prime How do I upload tracks to Prime Cloud? I hear the click bleeding in Prime. Prime doesn't see my MIDI device Is Prime available for Android? How do I transpose a track in Prime? I'm not seeing my tracks in Prime! How do I import my own audio? What songs will show up in Prime? General Issues How do I connect this to my soundboard? Tracks Can I use tracks I purchase in streaming live video? Can I upgrade my tracks to the full version? What is the difference between the In-App Only, File Download and Split Track formats? How do I request a song? What are Split Tracks? How do I listen to my tracks before I purchase them? Where do I find my track downloads? We are multi-site. Do we need to buy additional copies? Can I share my tracks with other people? Are your tracks licensed? Do I need Ableton Live to use your tracks? What type of license do I need to use tracks in live performance? How do I make my own tracks? How do I sell my tracks on Loop? What are Click and Cues? Do I need in-ear monitors? What is the difference between Community, Premium and Master Tracks? What are Tracks? Looptimus Mini What is Looptimus mini? Can I still use an expression pedal with the Looptimus Mini? How many colors does the Looptimus Mini come in? What are the dimensions of Looptimus mini? What MIDI information can Looptimus mini send? Can I use Looptimus mini on its own? Will Looptimus mini work with Prime or other iPad Apps? Does Looptimus mini work with a single jack Looptimus? How do I connect the Looptimus Mini to the Looptimus? How do I change modes on the Looptimus Mini? What comes with the Looptimus Mini when I buy it? Can I use an expression pedal with the Mini while it's connected to the Looptimus? Looptimus What Kind Of Expression Pedal Should I Use? How Does Looptimus Work With Prime? Is there a way to reset my Looptimus? What Are The Dimensions Of The Looptimus? Ableton Isn't Assigning MIDI With Looptimus Should I Use MIDI or USB? My expression pedal isn't working. PAD Mode in Looptimus How does the Looptimus Mini work with the Looptimus? What software does Looptimus work with? What is Looptimus? Looptimus + How do I connect wirelessly? How do I connect Looptimus+ wirelessly to a Mac? How do I connect Looptimus+ wirelessly to an iPhone or iPad? How do I connect Looptimus+ wirelessly to a PC? How far does the Bluetooth go? How long does the battery last? What does it work with? How do you charge Looptimus+? Does Looptimus+ work with the Looptimus Mini? What expression pedal do you recommend? Track Rig Does Track Rig have a manual and spec sheet? Yes! Check it out here: https://loop.cm/trackrigmanual Does Track Rig work with Prime and Ableton? Yes! Track Rig will automatically be recognized as an audio output device in Prime, Ableton Live, Logic, or any other playback application. How do I use Looptimus and Track Rig with an iPad or iPhone? To connect both Looptimus and Track Rig to an iPad or iPhone, first you need the official Apple Lightning to USB 3 Camera adapter. Then you can plug Track Rig's USB cable into the adapter and the USB Host port on Track Rig. Then connect Looptimus into one of the USB Hub spots on Track Rig. Now Prime will recognize both Track Rig and Looptimus! Why did you create Track Rig? Up to this point, musicians have needed to purchase more gear than they actually need to get their track audio to their sound system. We created Track Rig to make a complicated process simple and streamlined. Track Rig is plug and play, and lets you go directly from your interface to your soundboard with 8 XLR outputs. Loop Community is passionate about providing resources that make your Sunday easier. Is Track Rig bus powered? No. Track Rig needs external power and is not USB bus powered. What type of power supply does Track Rig need? It's very important that you only use the power supply that comes with Track Rig. If you need a replacement, please contact us for purchasing options. Can I rackmount Track Rig? Yes! Purchase Rack Ears from us separately at trackrig.com. What are the dimensions of Track Rig? Track Rig is designed to be super light-weight and perfect for any rackspace or backpack. It’s about the size of a 15″ MacBook Pro. Dimensions: 14" x 7" x 1.75" Weight: 1 lb What can I connect to the USB hub on Track Rig? Track Rig acts as a USB hub for your computer. This means that your computer & device will gain 4 additional USB slots. Connect Looptimus, hard-drives, phones, USB drives, etc. What's included with Track Rig? Track Rig comes ready with a power supply & USB cable. Rack Ears can be purchased from us separately. Is Track Rig Line Level or Mic Level? Line Level. We want you to have the loudest and purest audio possible. What devices does Track Rig work with? Track Rig works with Mac &PC. You can also connect Track Rig to your iOS device using the official Apple USB Adapter. Depending on your PC, you may require a driver. If you have questions about the driver, email our team at support@loopcommunity.com. What is Track Rig? Track Rig is the best audio interface for live performance. Giving you 8 XLR outputs, Track Rig has everything you need to connect your tracks directly to your sound system. Track Rig connects to your device via USB and will be immediately recognized by your music software. There is no confusing audio routing or software. Track Rig also gives you four additional USB ports to connect MIDI controllers, external harddrives, or even charge your phone. Track Rig combines everything you need into one, simple box. Order yours today at trackrig.com! facebookinstagramtwitteryoutube Create New Account Log In Dark theme English Company About Blog Testimonials Terms of Service Privacy Policy Products Multitracks Prime App Looptimus Looptimus+ Looptimus Mini Track Rig Patches Licensing Shop Support Help FAQ Community 2022 © Loop Community®