Annoucements - SOSYS.NET Client Portal Packages Order new services Support Submit a Request Knowledge Base Announcements Unblock IP Plugins eNom Reseller Login Login SOSYS.NET Announcements [NL Server] NL Network issue - 1 Sept 9.30PM SGT September 1, 2022 by Tech #1 We received lost connectivity alert at 9.27pm SGT and have contacted the datacenter for immediate action. It appears there were some network related issue and has been resolved fully at 11.15pm SGT Read More [US Server] LA Server Maintenance - CPU Upgrade - 4 June 1AM SGT May 28, 2022 by Tech #1 As part of our annual planning, we are scheduling maintenance to upgrade the node cpu from Dual e5-2420v3 to Dual e5-2620v4. Read More Vesak 2022 May 15, 2022 by Tech #1 We wish you a Happy Vesak day. May this Vesak bring you peace and happiness. Read More Selamat Hari Raya Idul Fitri 1443 H May 1, 2022 by Tech #1 We wish to extend our warmth greetings to our clients who are celebrating this festive season! Selamat hari raya Idul Fitri, Mohon Maap Lahir dan Batin! Read More Labour Day 2022 April 30, 2022 by Tech #1 Time to utilize "your day" to rest! Have a good rest and spend your time well with your loved ones! Read More HAPPY CHINESE NEW YEAR 2022! January 30, 2022 by Tech #1 As we look forward to the new year together, may the Year of the Tiger bring you the best of health, wealth and prosperity. Read More Merry Xmas 2021 and Happy New Year 2022! December 24, 2021 by Tech #1 During the holiday season, our thoughts turn gratefully to those who have made our success possible. It is in this spirit that we say thank you and best wishes for the holidays and new year! Read More [SG Server] Network Upgrade - 17 Nov 2021 - 1AM - 4AM SGT November 13, 2021 by Tech #1 In effort to provide resiliency, the datacenter will be conducting network upgrade on Telin datacenter Read More [SG Server] Network issue - 10 Oct - 10.20pm SGT October 10, 2021 by Tech #1 Network issue has been identified and currently engineer onsite is checking on the issue Read More [US Server] Phoenix Server IP Addressing impacting client on 199.30.55.xx June 17, 2021 by Tech #1 As the datacenter is decommissioning old IP address network of 199.30.35.xx, we are required to migrate our IP address to new addressing at 148.163.42.xx. If you are reaching the server via nameserver (dns), we will take care during our migration window. For VPS customers, new IP address have been assigned in the portal Read More Vesak 2021 May 26, 2021 by Tech #1 We wish you a Happy Vesak day. May this Vesak bring you peace and happiness. Read More Selamat Hari Raya Idul Fitri 1442 H May 13, 2021 by Tech #1 We wish to extend our warmth greetings to our clients who are celebrating this festive season! Selamat hari raya Idul Fitri, Mohon Maap Lahir dan Batin! Read More Labour Day 2021 April 30, 2021 by Tech #1 Time to utilize "your day" to rest! Have a good rest and spend your time well with your loved ones! Read More HAPPY CHINESE NEW YEAR 2021! February 10, 2021 by Tech #1 As we look forward to the new year together, may the Year of the Ox bring you the best of health, wealth and prosperity. Read More Merry Xmas 2020 and Happy New Year 2021! December 24, 2020 by Tech #1 During the holiday season, our thoughts turn gratefully to those who have made our success possible. It is in this spirit that we say thank you and best wishes for the holidays and new year! Read More [NL Server] New Netherlands Hosting services for shared, reseller, and VPS December 24, 2020 by Tech #1 We started with shared and reseller service for Netherlands server in 2019 and have received positive response from clients. Hence, we are now extending our service to offer full service such as VPS server with the same great configuration and hardening! Read More [US Server] LA Server maintenance - Raid battery replacement - 25 Dec 1AM SGT December 21, 2020 by Tech #1 During our routine check, we noticed server raid card battery is on degraded state. This battery is used to support data retention in the event of power outage. As such, we are scheduling a server maintenance to get this replaced Read More Happy Deepavali 2020 November 14, 2020 by Tech #1 The Festivals of Lights is here... And everything seems to sparkle and shine. SOSYS.NET wishes those who celebrate a very Happy, Prosperous and Safe Diwali! Read More [US Server] AZ Server Upgrade - 3 July 2020 - 10PM SGT Time June 20, 2020 by Tech #1 As we continue to reinvest and upgrade our servers, this time we will be performing on the servers located in Phoenixnap data center. The upgrade will comes with Dual E5-2695v3 with NVMe PCI SSD with 10Gbps network port and dual power supply. Read More Selamat Hari Raya Idul Fitri 1441 H May 22, 2020 by Tech #1 We wish to extend our warmth greetings to our clients who are celebrating this festive season! Selamat hari raya Idul Fitri, Mohon Maap Lahir dan Batin! Read More Vesak 2020 May 6, 2020 by Tech #1 We wish you a Happy Vesak day. May this Vesak bring you peace and happiness. Read More [Backup server] Motherboard failure - 2 May May 2, 2020 by Tech #1 As of 6PM SGT, we received notification that our backup server is not responding. An ticket sent to onsite staff to perform investigation and hardware power cycle, but it fails to powered on Read More Labour Day 2020 April 30, 2020 by Tech #1 Time to utilize "your day" to rest! Have a good rest and spend your time well with your loved ones! Read More [ID Server] Power Maintenance - 8 March - 12AM SGT March 6, 2020 by Tech #1 We noticed that xen-id5 server power cable may not be properly installed and secured, hence we will be powering down the server and redo the power cable to avoid unexpected power trip Read More [SG Server] SG Server Upgrade - 21 Feb 2020 - 10PM SGT Time February 16, 2020 by Tech #1 As we continue to upgrade our servers, this time we will be performing on the servers located in Telin-1 data center. The upgrade from e5-1650v3 to E-2286G with 2GB H730P raid card . Moreover, we will be using Dell SSD enterprise drive which will bring much performance improvement on raid configured Read More HAPPY CHINESE NEW YEAR 2020! January 25, 2020 by Tech #1 As we look forward to the new year together, may the Year of the Rats bring you the best of health, wealth and prosperity. Read More Merry Xmas 2019 and Happy New Year 2020! December 22, 2019 by Tech #1 During the holiday season, our thoughts turn gratefully to those who have made our success possible. It is in this spirit that we say thank you and best wishes for the holidays and new year! Read More [ID Server] Network Maintenance - 22 Dec 2019 - 12AM SGT December 21, 2019 by Tech #1 Network maintenance on the core at our IDC D3 will be happening on 22 Dec 12AM for about 15-30 mins. During this period, network will be inaccessible until maintenance completed. Read More [NL Server] New Netherlands shared and reseller hosting server December 2, 2019 by Tech #1 We are now offering shared and reseller hosting located in the Netherlands (Iron Mountain AMS1) which has great latency to US and Asia. The server configured with raid10 SSD and comes with cPanel for ease of management. Read More Happy Deepavali 2019 October 24, 2019 by Tech #1 The Festivals of Lights is here... And everything seems to sparkle and shine. SOSYS.NET wishes those who celebrate a very Happy, Prosperous and Safe Diwali! Read More [US Server] LAX Server Upgrade - 4 Oct 2019 - 10PM SGT Time October 1, 2019 by Tech #1 As we continue to upgrade our servers, this time we will be performing on the servers located in Quadranet data center. The upgrade from e3-1270v3 to 2 x e5-2620v3 with LSI 9271 raid card . Moreover, that we will be using Samsung SSD enterprise drive which will bring much performance improvement Read More [ID Server] IDC Duren 3 Power trip - 25 Aug 2019 August 25, 2019 by Tech #1 We received notification that there are some power trip on the datacenter earlier and we are checking for the cause. All of the servers are running up, but please run your consistency check as your data may be affected Read More cPanel licensing changes - 29 Jun 2019 June 28, 2019 by Tech #1 As we received the news on the new cPanel licensing and pricing changes effective in September 2019, we are temporarily stopping new order that will bundle with free cPanel license. The new pricing structure for cPanel licensing does not fit into our vps packages and existing client may need to get their own licensing directly. Read More Selamat Hari Raya Idul Fitri 1440H June 4, 2019 by Tech #1 We wish to extend our warmth greetings to our clients who are celebrating this festive season! Selamat hari raya Idul Fitri, Mohon Maap Lahir dan Batin! Read More Vesak 2019 May 18, 2019 by Tech #1 We wish you a Happy Vesak day. May this Vesak bring you peace and happiness. Read More Increase for .sg domain prices [eff. 12 May 2019] May 12, 2019 by Tech #1 We have long selling our .sg at affordable prices, and it's time to adjust the price upwards inline with the registrar price increases. This is the first time we are adjusting our .sg domain prices since inception Read More Labour Day 2019 May 1, 2019 by Tech #1 Time to utilize "your day" to rest! Have a good rest and spend your time well with your loved ones! Read More HAPPY CHINESE NEW YEAR 2019! January 31, 2019 by Tech #1 As we look forward to the new year together, may the Year of the Pig bring you the best of health, wealth and prosperity. Read More Merry Xmas 2018 and Happy New Year 2019! December 20, 2018 by Tech #1 During the holiday season, our thoughts turn gratefully to those who have made our success possible. It is in this spirit that we say thank you and best wishes for the holidays and new year! Read More PHP Upgrade across servers to 7.2.x - Shared/Reseller Hosting Only November 30, 2018 by Tech #1 PHP 5.6 will be end of security support by 2018. Hence, we will be progressively upgrading our server to new PHP 7.2. Though we do not foresee major setback (unlike php 5.3 to 5.4), we need your help to ensure smooth transition by checking the online documentation for compatible with php 7 Read More [AZ Server] Phoenixnap power outage - 13 Nov 2.30Pm SGT November 13, 2018 by Tech #1 As of 13 Nov 2.30 PM SGT, we received alerts of server down. We checked with onsite team and was told there is unplanned power outage, but currently being work on to bring the service up as soon as possible Read More Happy Deepavali 2018 November 6, 2018 by Tech #1 The Festivals of Lights is here... And everything seems to sparkle and shine. SOSYS.NET wishes those who celebrate a very Happy, Prosperous and Safe Diwali! Read More [ID Server] xen-id3 connectivity/switch issue - 30 Oct 11 AM SGT October 30, 2018 by Tech #1 As of now, we received notification that one server in IDC D3 is down. Checking with the DC, it's because of switch related issue. Ongoing check is being performed by the DC Read More [ID Server] IDC major power outage - 6 Oct 2018 - 3pm SGT October 6, 2018 by Tech #1 Major power outage has happened at IDC D3 affecting entire building as of 3PM SGT. It was due to prolong local power company maintenance which occured beyond the UPS capabilities Read More [AZ Server] Server unreachable - 31 Aug 2018 - 8.10 AM SGT August 31, 2018 by Tech #1 As per our monitoring, the AZ (located in Phoenixnap) server become unreachable about 8.10 AM SGT. We are checking with the technician on the DC to find the issue and will bring back the service as soon as possible. Read More [ID Server] Server relocation in IDC D3 - 20 Jul 2018 - 10PM SGT July 19, 2018 by Tech #1 Due to the recent outage on the UPS in IDC D3 Winter, we have decided to take precautions measure to move the server into another zone. This activity will take about 1 hour on 20th Jul 2018 10PM SGT Read More [ID Server] Power trip at IDC D3 - 13 & 15 July 2018 July 13, 2018 by Tech #1 As of 10.45PM SGT, 2 of our ID server are down at IDC D3 and suspected for power trip in the DC. We are working closely with onsite engineer to bring this up. Unfortunately, another brief power trip has occured on 15th July 2PM SGT and the service has since been recovered. Read More Backup Service is now available! June 29, 2018 by Tech #1 As per our roadmap for FY17/18, we are now ready to release our FTP backup solutions that runs on FreeNAS11 + Raid 5 disk protection in the Quadranet LA DC Read More Selamat Hari Raya Idul Fitri 1439 H June 12, 2018 by Tech #1 We wish to extend our warmth greetings to our clients who are celebrating this festive season! Selamat hari raya Idul Fitri, Mohon Maap Lahir dan Batin! Read More Discontinuation of Yahoo Messenger and Skype support June 9, 2018 by Tech #1 As Yahoo Messenger will be discontinuing their product on 17th July 2018, SOSYS.NET will be removing our YM support with immediate effect. At the same time, Skype chat will be gradually phased out in the next couple of weeks. You can always ask questions via our live chat or email/ticketing support Read More Vesak 2018 May 25, 2018 by Tech #1 We wish you a Happy Vesak day. May this Vesak bring you peace and happiness. Read More Changes to domain pricing [eff. 30 May 2018] May 13, 2018 by Tech #1 As our current registrar eNom is changing their pricing structure, we are left with no choice but to adjust upward for our pricing. The new pricing will take effect on 30th May 2018. Read More Labour Day 2018 April 26, 2018 by Tech #1 Time to utilize "your day" to rest! Have a good rest and spend your time well with your loved ones! Read More [US Server] PHX Server Maintenance - 2 April 2018 - 12PM SGT April 2, 2018 by Tech #1 We noticed that the network is flapping from 1AM this morning and we are going to perform nic card driver upgrade and setting ASPM to off in the server to remediate the issue. Since this is emergency maintenance, we are going to do it at 12PM SGT time on 2 April 2018 with expected downtime of 20 mins. Read More [US Server] PHX Server Upgrade - 29 March 2018 - 10PM SGT Time March 19, 2018 by Tech #1 As we continue to upgrade our servers, this time we will be performing on the servers located in phoenixnap data center. The upgrade from e3-1270v3 to 2x e5-2680v2 with LSI 9271 raid card . Moreover, that we will be using Intel SSD enterprise drive which will bring much performance improvement Read More HAPPY CHINESE NEW YEAR 2018! February 12, 2018 by Tech #1 As we look forward to the new year together, may the Year of the Dog bring you the best of health, wealth and prosperity. Read More [ID Server] Multihome testing on international connection - 27 Jan 2018 - 10PM SGT & 31 Jan 2018 12AM SGT January 27, 2018 by Tech #1 There will be network configuration testing in respect to multihome setup that will affect the international access into your ID server. We are expecting minimal impact as testing will be performed during midnight Read More Merry Christmas 2017 and Happy New Year 2018! December 22, 2017 by Tech #1 During the holiday season, our thoughts turn gratefully to those who have made our success possible. It is in this spirit that we say thank you and best wishes for the holidays and new year! Read More [ID Server] openIXP maintenance - 23 Nov 2017 - 3AM SGT November 22, 2017 by Tech #1 Openixp will be performing some urgent router replacement which will disrupt all local connectivity for 60 mins Read More Happy Deepavali 2017 October 17, 2017 by Tech #1 The Festivals of Lights is here... And everything seems to sparkle and shine. SOSYS.NET wishes those who celebrate a very Happy, Prosperous and Safe Diwali! Read More [ID Server] Core Switch down - 11 Sep 2017 - 8pm SGT September 11, 2017 by Tech #1 Our monitoring detected IDC server is down at around 8PM SGT and verified with DC that the main switch was currently down. The technician onsite is performing troubleshooting to bring the core switch up Read More [US Server] LA Shared/Reseller server upgrade - 15 Sept 2017 - 10PM September 10, 2017 by Tech #1 As part of another improvement, we are happy to upgrade US LA server from e3-1270v5 cpu to e3-1270v6 Intel CPU with Samsung SSD hdisk on on 15 Sept 2016 from 10PM Singapore Time onwards. During this period, your access to the US server (only LA based customers) is affected. Downtime expected to be 1 - 2 hours. No change in the IP address required Read More [ID Server] Shared/Reseller IDC server upgrade - 31 Aug 2017 - 10PM SGT August 14, 2017 by Tech #1 As part of another improvement, we are happy to upgrade shared & reseller ID server from e3-1270v3 cpu to e3-1270v6 Intel CPU with Intel S3510 SSD hdisk on on 31 Aug 2017 at 10PM onwards. During this period, your access to the ID server is affected. Downtime expected to be 2 - 3 hours. No change in the IP address required Read More [ID Server] Network maintenance on core router and switch August 11, 2017 by Tech #1 There will be urgent network maintenance on the core router and main switch that affect our ID server for about 60 minutes. During this period, the network connections will be inaccessible. Read More Selamat Hari Raya Idul Fitri 1438 H June 22, 2017 by Tech #1 We wish to extend our warmth greetings to our clients who are celebrating this festive season! Selamat hari raya Idul Fitri, Mohon Maap Lahir dan Batin! Read More Vesak 2017 May 9, 2017 by Tech #1 We wish you a Happy Vesak day. May this Vesak bring you peace and happiness. Read More Labour Day 2017 April 30, 2017 by Tech #1 Time to utilize "your day" to rest! Have a good rest and spend your time well with your loved ones! Read More Currency Conversion update (for payment by IDR and MYR) - DOMAIN product only March 29, 2017 by Tech #1 The last time we adjusted the currency conversion for Rupiah and Ringgit was on Aug 2015, but we have to do it again, as the exchange rate is not on our side. This time around, we only apply this to the DOMAIN only products. This only applies to the customers paying in IDR/MYR and only bought DOMAIN from us. Read More [ID Server] NiCE IDC-3D Router maintenance - 12 March 2017 - 4AM March 11, 2017 by Tech #1 NiCE IDC 3D router will be performing FTOS upgrade on 12 March 2017 at 4AM Indonesia time. During this period, the connectivity will be interrupted for 60 mins and this apply for all Indonesia servers Read More HAPPY CHINESE NEW YEAR 2017! January 20, 2017 by Tech #1 As we look forward to the new year together, may the Year of the Rooster bring you the best of health, wealth and prosperity. Read More [SG Server] Upgrade of OS for Telin Server (Shared/Reseller Server) - 19 Jan 2017 - 9PM SGT January 12, 2017 by Tech #1 As our current shared/reseller server runs on Centos 5 for some time, now it's time to upgrade to Centos 7.3 with PHP 5.6 and Apache 2.4. We will couple it with Varnish to improve its performance. Centos 7.3 also comes with performance improvement from its kernel and filesystem. You would definitely feel the improvement! Read More Stripe Checkout payment option is now Available! December 22, 2016 by Tech #1 We have incorporated Stripe Checkout into our billing system, enabling another option to pay with your credit card if Paypal is not your preference Read More Merry Christmas 2016 and Happy New Year 2017! December 21, 2016 by Tech #1 A special greeting at Christmas time to express to you our sincere appreciation for your confidence and loyalty. We are deeply thankful and extend to you our best wishes for a happy and healthy holiday season. Happy holidays and Happy New Year! Read More [ID Server] Upgrade of OS for IDC Server (Shared/Reseller Server) - 22 Dec 2016 - 10PM SGT December 18, 2016 by Tech #1 As our current shared/reseller server runs on Centos 5 for some time, now it's time to upgrade to Centos 7.3 with PHP 5.6 and Apache 2.4. We will couple it with Varnish to improve its performance. Centos 7.3 also comes with performance improvement from its kernel and filesystem. You would definitely feel the improvement! Read More [US Server] Upgrade of OS for PHX Server (Shared/Reseller Server) - 9 Dec 2016 - 11PM SGT December 4, 2016 by Tech #1 As our current shared/reseller server runs on Centos 5 for some time, now it's time to upgrade to Centos 7.2 with PHP 5.6 and Apache 2.4. We will couple it with Varnish to improve its performance. Centos 7.2 also comes with performance improvement from its kernel and filesystem. You would definitely feel the improvement! Read More [US Server] Upgrade of OS for LA Server (Shared/Reseller Server) - 3 Dec 2016 - 1AM SGT November 15, 2016 by Tech #1 As our current shared/reseller server runs on Centos 5 for some time, now it's time to upgrade to Centos 7.2 with PHP 5.6 and Apache 2.4. We will couple it with Varnish to improve its performance. Centos 7.2 also comes with performance improvement from its kernel and filesystem. You would definitely feel the improvement! Read More [ID Server] IX Connectivity down - 25 Oct 2016 October 25, 2016 by Tech #1 We started to see down monitoring for all our indonesia servers from 3AM local time and have alerted our upstream for this. Upon further investigation by ISP, there was a fiber cut near IDC Duren 3 and the upstream has been working to resolve the issue Read More Happy Deepavali 2016 October 24, 2016 by Tech #1 The Festivals of Lights is here... And everything seems to sparkle and shine. SOSYS.NET wishes those who celebrate a very Happy, Prosperous and Safe Diwali! Read More [ID Server] IX Connectivity down - 19 Oct 2016 October 19, 2016 by Tech #1 We started to see down monitoring for all our indonesia servers from 4AM local time and have alerted our upstream for this. Upon further investigation, if the connectivity is initiated from US not via Singapore, the connectivity is normal. Upstream is currently investigating the issue. Read More Selamat Hari Raya Idul Fitri 1437 H July 2, 2016 by Tech #1 We wish to extend our warmth greetings to our clients who are celebrating this festive season! Selamat hari raya Idul Fitri, Mohon Maap Lahir dan Batin! Read More [US Server] LA server upgrade - 8 July 2016 - 10PM June 22, 2016 by Tech #1 As part of another improvement, we are happy to upgrade US LA server from e3-1276v3 cpu to e3-1275v5 Intel CPU with Samsung SSD hdisk on on 8th July 2016 from 10PM Singapore Time onwards. During this period, your access to the US server (only LA based customers) is affected. Downtime expected to be 1 - 2 hours. No change in the IP address required Read More Vesak 2016 May 17, 2016 by Tech #1 We wish you a Happy Vesak day. May this Vesak bring you peace and happiness. Read More SOSYS.NET is now eNom ETP April 22, 2016 by Tech #1 Been years we are using eNom as our domain provider, and we have just upgraded our status to become eNom Technology Partner and will be able to provide Domain Reseller service at lower cost Read More [ID Server] NiCE IDC-3D Router maintenance April 21, 2016 by Tech #1 NiCE IDC 3D router will be performing FTOS upgrade on 23th April at 2AM Indonesia time. During this period, the connectivity will be interrupted for 30 mins and this apply for all Indonesia servers Read More [ID Server] Telkom openIXP router (218.100.36.56) down March 28, 2016 by Tech #1 We started to see different routing path chosen by telkom users (speedy, indihome, telkomsel) at around 12PM SGT whereby it does not go through openIXP, but via the backup link. From MRTG, we noticed that telkom router in openIXP is down and causing the non-optimal routing path for telkom users. Issue has been escalated to Telkom for their action. Read More [SG Server] Memory module error correction detected - 25 March 2016 - 5PM SGT March 25, 2016 by Tech #1 A correctable memory error was detected on the SG server node this morning. Though the error was corrected by the ECC memory, to prevent any unforeseen circumstances, we will be replacing the memory modules to ensure stability in the long run. Replacement will take place at 5PM on 25th March 2016 with estimated downtime of 30-45 minutes. Read More HAPPY CHINESE NEW YEAR 2016! February 3, 2016 by Tech #1 As we look forward to the new year together, may the Year of the Monkey bring you the best of health, wealth and prosperity. Read More Merry Christmas 2015 and Happy New Year 2016! December 18, 2015 by Tech #1 A special greeting at Christmas time to express to you our sincere appreciation for your confidence and loyalty. We are deeply thankful and extend to you our best wishes for a happy and healthy holiday season. Happy holidays and Happy New Year! Read More [ID Server] Upgrade of kernel - 27 November 2015 - 11PM SGT November 22, 2015 by Tech #1 As a preventive measures, we are upgrading the server xen-id1 kernel to the latest to maintain stability. This will require a major upgrade from 4.2 to 4.4 Xen kernel and upgrade on the OS kernel. We expect no major issue as the fall back will be to use older kernel. Read More [ID Server] International Connection down - 20 Nov 2015 - 11:55AM SGT November 20, 2015 by Tech #1 At the moment, if you are located outside Indonesia and unable to access your website in Indonesia server, this is caused by the IX connection issue and currently being investigated by the technicians. If you are located in Indonesia, you should not have any problems, but if you do, you can use telkom/nawala DNS to continue accessing your website in Indonesia server Read More [SG Server] Upgrade of kernel - 20 November 2015 - 11PM SGT November 17, 2015 by Tech #1 As a preventive measures, we are upgrading the server kernel to the latest to maintain stability. Server will be rebooted for around 15 minutes and all services should be up afterwards Read More [ID Server] International Connection (IX Router) down - 10 Nov 2015 - 11:30AM SGT November 10, 2015 by Tech #1 At the moment, if you are located outside Indonesia and unable to access your website in Indonesia server, this is caused by the IX router that is not responsive and currently being investigated by the technicians. If you are located in Indonesia, you should not have any problems, but if you do, you can use telkom/nawala DNS to continue accessing your website in Indonesia server Read More Happy Deepavali 2015 November 9, 2015 by Tech #1 The Festivals of Lights is here... And everything seems to sparkle and shine. SOSYS.NET wishes those who celebrate a very Happy, Prosperous and Safe Diwali! Read More [ID Server] Kernel panic on one of the server - 25 Oct 2015 October 25, 2015 by Tech #1 Earlier on 24th Oct, we noticed a ncftp service that failed while the weekly backup service is running. We restarted the backup and at around 10.40PM on 24th, we noticed kernel panic occured. Server was rebooted. At 4.09AM on 25th October, the same kernel panic occured due to the ncftp happens again. Server was rebooted again. This is only affecting xen-id1 node Read More [ID Server] Unstable node on one of servers for VPS customer - 14 Oct 2015 October 14, 2015 by Tech #1 As of today, we are noticing some irregularities on one of the Indonesia VPS node. We are checking with the principal vendor and requesting their investigation. We noticed that there is a sudden surge of CPU usage without any clear sign of the cause, and the server becomes stall. A reboot will bring the server up, and no data loss is expected. Read More [SG Server] Loss of connection to the server - 27 Sept 2015 - 1.06AM September 27, 2015 by Tech #1 At 1.06AM, we received network loss and started to check with the DC for any network issue. DC confirmed no network issue and IPMI connection is restored. Checking at the console screen, it seems that the kernel is "borked". Preventive reboot is performed and all services were up at 1.45AM Read More Currency Conversion update (for payment by IDR and MYR) - DOMAIN product only August 12, 2015 by Tech #1 The last time we adjusted the currency conversion for Rupiah and Ringgit was on 16th June 2015, but we have to do it again, as the exchange rate is not on our side. This time around, we only apply this to the DOMAIN only products. This only applies to the customers paying in IDR/MYR and only bought DOMAIN from us. Read More [US Server] Network issue at the Phoenix Datacenter - 11 Aug 2015 - 9.15AM August 11, 2015 by Tech #1 At 9.15AM, we received notification from monitoring system that the servers are down. We checked via IPMI that servers are up, but no network connectivity. We have contacted the datacenter immediately for any network issues. Read More [ID Server] Shared/Reseller hosting database corruption - 28 July 2015 July 29, 2015 by Tech #1 Due to the previous issue of power loss, we are now experiencing database corruption for the shared/reseller hosting. We are trying by all means to get the DB up. Please accept our sincere apologies. Read More [ID Server] Unexpected Power Loss - 28 July 2015 10:30PM July 28, 2015 by Tech #1 Another unexpected power loss has occured. This time for one of our node, xen-id1 and we are at our limit with the provider on this issue. Presently, they have moved the power source into another power outlet to prevent similar occurences. Some data corruption are expected and being restored for time being Read More Selamat Hari Raya Idul Fitri 1436 H July 13, 2015 by Tech #1 We wish to extend our warmth greetings to our clients who are celebrating this season! Selamat hari raya Idul Fitri, Mohon Maap Lahir dan Batin! Read More [ID Server] Shared/Reseller hosting database corruption - 11 July 2015 July 12, 2015 by Tech #1 Due to the previous issue of power loss, we are now experiencing database corruption for the shared/reseller hosting. We have tried to recreate the database and dump back from the backup. Read More [ID server] Unexpected power loss - 11 July 2015 July 11, 2015 by Tech #1 There is a sudden unexpected power loss that caused the Indonesia server to be rebooted. We have checked that this was due to the power outlet issue and all server should be up now. Read More [SG Server] Urgent maintenance on the SG nodes - 23 June 2015 - 2 PM SGT Time June 23, 2015 by Tech #1 We have discovered an issue with the xen server that been running, and are taking precaution actions to reboot the node with the latest kernel. Read More Currency Conversion update (IDR and MYR) - For DOMAIN only June 16, 2015 by Tech #1 The last time we adjusted the currency conversion for Rupiah and Ringgit was on 6th July 2014, but we have to do it again for this time around, as the exchange rate against SGD/US is just absurb and we could not cope further. But, this time around, we only apply this to the DOMAIN only products. This only applies to the customers paying in IDR/MYR and only bought DOMAIN from us. Read More [US Server] Phoenix server upgrade - 12 June 2015 - 10PM Singapore Time June 4, 2015 by Tech #1 We have done the major upgrades for the node in Indonesia and Singapore servers. This time, the servers located in Phoenix (AZ - US) also get the same treatment, with even envious upgrades which comprise SSD Samsung Evo 850 1TB Read More Vesak 2015 May 28, 2015 by Tech #1 We wish you a Happy Vesak day. May this Vesak bring you peace and happiness. Read More SOSYS.NET is now cPanel Partner! April 27, 2015 by Tech #1 SOSYS.NET is now officially part of cPanel NOC and has the benefit of great support from cPanel. Read More Widespread WordPress Plugins and Themes Security Vulnerability April 25, 2015 by Tech #1 As of now, there is a reported WordPress vulnerability that affect almost all users across all versions. Best thing that you can do, is to update all your plugins, especially those which are listed such as Jetpack, WordPress SEO, Google Analytics by Yoast, All In one SEO, Gravity Forms, Broken-Link-Checker, and many more. Read More [ID Server] ID Server Upgrade - 24 April 2015 - 10 PM Singapore Time March 31, 2015 by Tech #1 In January 2015, xen-id1 server has been upgraded with the e3-1271v3 + LSI raid card. Xen-id2 customers will enjoy the upgrade as well. This will be part of the Tech Refresh that have been planned for this year and gonna be the last server to enjoy the upgrade. The upgrade from e3-1230v3 to e5-1650v3 with LSI 9271 raid card will bring much performance improvement. Read More [ID Server] FO cut for international connection - 28 Feb 2015 3PM SGT February 28, 2015 by Tech #1 At the moment, if you are located outside Indonesia and unable to access your website in Indonesia server, this is caused by the submarine fiber optic cut in Belitung. If you are located in Indonesia, you should not have any problems, but if you do, you can use telkom/nawala DNS to continue accessing your website in Indonesia server Read More Rebranding of bennykusman.com to SOSYS.NET February 19, 2015 by Tech #1 It's been close to 5 years that personal domain name was used as main hosting website. As planned for FY 15/16, SOSYS.NET will be used to serve the client area and eventually the main site with the new look. The company BRN remains the same, i.e 53169052X, and registered in Singapore as "BK Web Solutions". Read More Happy Lunar New Year! February 16, 2015 by Tech #1 As we look forward to the new year together, may the Year of the Goat bring you the best of health, wealth and prosperity. Read More [SG Server] SG Server Upgrade - 16 February 2015 - 8 PM Singapore Time January 20, 2015 by Tech #1 Beginning of this month, we just upgraded one of the Indonesia server to use latest technology. Next month, there will be exciting event again as Singapore server will be part of the Tech Refresh that have been planned for this year. E5-1650v3 with MegaRaid Nytro 200GB flash memory for hot spot caching, is the main highlight of this tech refresh! Once this completed, all our servers are using Intel V3 generation, which are latest by Intel. Read More Php/Mysql Upgrade across servers (PHP 5.4.xx) - Shared/Reseller Hosting Only. January 12, 2015 by Tech #1 As PHP 5.3.xx has reached end of life in 2014, and to prevent any security breaches, we will be upgrading php version across the server for shared and reseller hosting to PHP 5.4. More details on the scheduled migration is at this announcement thread. Read More Merry Christmas 2014 and Happy New Year 2015! December 16, 2014 by Tech #1 A special greeting at Christmas time to express to you our sincere appreciation for your confidence and loyalty. We are deeply thankful and extend to you our best wishes for a happy and healthy holiday season. Read More [ID Server] ID Server Upgrade - 10 January 2015 - 2PM Singapore Time December 4, 2014 by Tech #1 As part of our commitment to invest in better hardware, we are happy to upgrade Indonesia Server from e3-1230v2 cpu to e3-1271v3 intel cpu on 10 January 2015 at around 2PM Singapore time onwards. During this period, your access to the ID server (only shared & reseller hosting of Indonesia server + few customers of the VPS Indonesia) is affected. Downtime expected to be 1 - 2 hours. No change in the IP address Read More [ID Server] Distributed DOS Attacked in the network - 30 October 2014 - 6PM October 30, 2014 by Tech #1 We have been receiving updates from the ISP that currently there is a massive DDOS attack in the network targeting at the IP blocks and part of it, is affecting the Indonesia services that you may currently be hosted. Continuous updates will be provided in this page until the issue is resolved. Read More Happy Deepavali 2014 October 22, 2014 by Tech #1 The Festivals of Lights is here... And everything seems to sparkle and shine. BennyKusman.com wishes those who celebrate a very Happy, Prosperous and Safe Diwali! Read More Remotely Exploitable 'Bash Shell' September 25, 2014 by Tech #1 A Critical remotely exploitable vulnerability has been discovered in the widely used Linux and Unix command-line shell, known as Bash, aka the GNU Bourne Again Shell. An update to this vulnerability, CVE-2014-6271, has been released via the repo. If you are running CPanel, you do not have to worry. Read More Selamat Hari Raya Idul Fitri 1435 H July 23, 2014 by Tech #1 We wish to extend our warmth greetings to our clients who are celebrating this season! Selamat hari raya Idul Fitri, Mohon Maap Lahir dan Batin! Read More Currency Conversion update (IDR and MYR) and VPS SG new disk space July 6, 2014 by Tech #1 We have been trying to stick to old exchange rate (i.e 1 SGD = IDR 7000 & 1 SGD = MYR 2.4 ) for about a year, but we are sad to say that we can not hold this any more. New exchange rate of 1 SGD = IDR 8000 and 1 SGD = MYR 2.5 will be applied to the new orders only. Existing customer/products will remain at old pricing. Regardless, the exchange rate is still lower than the current rate.. This only applies for the customer paying in Indonesian Rupiah or Malaysian Ringgit. Singapore VPS packages are now upgraded with bigger disk space than before. The new server are equipped with raid card LSI and performs at greater iops. This only applies to the new order. Read More [US Server] LA Server Upgrade - 12 July 2014 - 1AM Singapore Time June 28, 2014 by Tech #1 As part of another improvement, we are happy to upgrade US LA server from e3-1240v3 cpu to e3-1276v3 intel cpu on 12 July 2014 - 1AM Singapore Time. During this period, your access to the US server (only LA based customers) is affected. Downtime expected to be 1 - 2 hours. No change in the IP address Read More [ID Server] Memory module replacement 19 May 2014 - 11PM Singapore Time May 19, 2014 by Tech #1 As we noticed "swap_free: Bad swap offset entry" in the log, and search through some references, we noticed that this might be caused by bad memory. As such, we have requested the DC to perform memory module replacement which will take place at 11PM singapore time. A separate email will be sent out to the clients who are affected. Read More Vesak 2014 May 9, 2014 by Tech #1 We wish you a Happy Vesak day. May this Vesak bring you peace and happiness. Read More Labour Day 2014 April 30, 2014 by Tech #1 Time to utilize "your day" to rest! Have a good rest and spend your time well with your loved ones! Read More [ID Server] Main switch replacement 28 April 2014 - 3AM Singapore Time April 27, 2014 by Tech #1 There will be emergency maintenance work for replacement of main switch which will affect customers (including shared. reseller, and VPS customers) in the Indonesia server (IDC Duren 3) for about 40 minutes. Read More OpenSSL HeartBleed Vulnerability for CentOS 6 users April 9, 2014 by Tech #1 The Heartbleed Bug is a serious vulnerability in the popular OpenSSL cryptographic software library. This weakness allows stealing the information protected, under normal conditions, by the SSL/TLS encryption used to secure the Internet. This has been an hot topic in the hosting industries as multiple attacks have been reported due to this. Heartbleed only affects RHEL 6, CentOS 6, and CloudLinux 6 and fix has been published in OpenSSL 1.0.1 RPM Read More Php/Mysql Upgrade across servers (PHP 5.4.26 and MySQL 5.5) March 15, 2014 by Tech #1 As MySQL 5.1 is end of life in 2013, and to prevent further mysql issue, we have decided to upgrade the MySQL to 5.5 and at the same use the latest recommended php by Cpanel i.e 5.4.26 across all the shared/reseller hosting clients Read More [US Server] Phoenix Node - Hdisk issue and require replacement February 11, 2014 by Tech #1 As of today, we just encountered that there is a hdisk checksum error on the raid. This is only affecting those customers on the Phoenix node. Even though the server is running fine, we cant take the risk if one day the raid fail and all the data will be corrupted. As such, a migration will be performed on the off peak on daily basis. Read More Gong Xi Fa Cai 2014 January 29, 2014 by Tech #1 We would like to take this opportunity to wish you a Happy Lunar New Year 2014! and happy holidays too :) Read More Change of SolusVM Admin port January 18, 2014 by Tech #1 As of now, the SolusVM admin login is changed from http://master.sosys.net:5353 to http://master.sosys.net (without port number) Read More Varnish Cache is now configurable from your CPanel account! January 14, 2014 by Tech #1 As of now, new varnish has been installed with the latest (varnish 3.0.5) and also updated varnish plugin for the CPanel which comes with multiple benefits like enabling you to control your cache, memory allocation for varnish, http gun, and many more Read More Merry Christmas 2013 and Happy New Year 2014! December 23, 2013 by Tech #1 May the good times and treasures of the present Become the golden memories of tomorrow. Wish you lots of love, joy and happiness. MERRY CHRISTMAS 2013 and HAPPY NEW YEAR 2014 Read More [US Server] Phoenix Datacenter - Server Offline - 22 Nov 2013 November 22, 2013 by Tech #1 This is the full RFI on the issue that caused the server to be offline for several hours. It was due to power loss, wrong nic card loaded, and we have to manually set the network config. We truly sorry for the inconvenience caused. Read More [US Server] LA Datacenter Router Maintenance - 11 December 2013 - 3.59PM Singapore Time November 21, 2013 by Tech #1 Our network engineers will be upgrading our floor distribution routers to a newer code revision. We anticipate a 10 minute outage in each window assuming no complications arise. If we have any complications during this maintenance the outage duration may be increased. Read More [ID Server] 5 Nov 2013 - Server inaccesible - 1930 Singapore Time November 5, 2013 by Tech #1 As of now, we are aware that the connectivity to the server is lost for Indonesia server. We have made attempts for datacenter to check on this immediately. It took about 6 hours to resolve the matters. We deeply apologize for the inconvenience. Read More [US Server] Phoenix Server CPU Upgrade - 28 November 2013 - 1AM Singapore Time October 28, 2013 by Tech #1 As part of another improvement, we are happy to upgrade US Phoenix server from e3-1230 cpu to e3-1270v3 intel cpu on 28 November 2013 at 1AM Singapore Time. During this period, your access to the US server (only PHOENIX and Phoenix based customers) is affected. Downtime expected to be 1 - 2 hours. Read More WHMCS Exploit October 25, 2013 by Tech #1 It has come to our attention, that WHMCS has been compromised few times for the past few weeks. As such, we recommend our clients to shutdown their billing system as precautions. There is a new exploit which has been exposed 1 hour ago. Read More [SG Server] Speed boost of 100Mbps Network Speed dedicated October 23, 2013 by Tech #1 As we are gearing to improve user experience, we have upgraded our Singapore Server (including VPS service) network speed to 100Mbps. This is part of our commitment to improve the quality of the services being offered Read More [US Server] 18 Oct 2013 - Phoenix Server Network Issue - 3.30PM Singapore Time October 18, 2013 by Tech #1 As of now, we notice there are some network issue happening in one of our server in Phoenix. Please be informed that we are in touch with datacenter for RFI. Updates will be available on this thread. Read More [ID Server] 3 Aug 2013 - Intermittent International network issue August 3, 2013 by Tech #1 As of 3 Aug 2013 early morning, there have been multiple ups and downs in the international network connectivity. Our datacenter has been notified and working hard with the upstream on the issue. This issue does not affect the local connectivity (Indonesia network) Read More Selamat Hari Raya Idul Fitri 1434 H August 2, 2013 by Tech #1 We wish to extend our warmth greetings to our clients who are celebrating this season! Selamat hari raya Idul Fitri, Mohon Maap Lahir dan Batin! Read More [US Server] Xen-AZ server not responding - 28 July 2013 - 6.30AM July 28, 2013 by Tech #1 At 6.30AM, the server suddenly stopped and immediately the ticket is being reported to datacenter. The datacenter reported that the server is crashed without any reason and immediate reboot is performed. All services is up as of 8AM Read More [US Server] 27 July 2013 - 12PM Singapore Time - Jambi server migration July 22, 2013 by Tech #1 We would like to inform that on 27 July 2013 (Saturday) at 12PM Singapore Time, we will be performing server migration of jambi.bennykusman.com. This server migration is meant to upgrade the server into a newer box with latest Intel CPU, higher RAM, and latest MySql Read More New Service Offering: New datacenter in Los Angeles (US Server) July 16, 2013 by Tech #1 It's time to offer new type of hosting service, again! If you are looking for network optimized server in US, it's time to consider the new server offering. This server located in Quadranet datacenter, Los Angeles, whereby peering to many Asia countries in Asia like Hinet Taiwan, Globe Telecom, Jastel Thailand, China Telecom and many more. Read More [SG Server] Network issue at Singapore Server - 11 July 2013 July 11, 2013 by Tech #1 Currently, we are experiencing network issue at the singapore server. This only affect the main node and new IP address clients (as of 11 July 2013). If you are on 103.9.xx.xx ip address, you are not impacted. Service is fully restored as of 1.06PM Read More Temporary Disabled of VPS Master Panel [Enabled VPS Login Panel] June 18, 2013 by Tech #1 Our VPS Control Panel has been pulled offline due to a possible 0day exploit in SolusVM. This is a preventive measurement to keep safe your data in the VPS. It should last for few days until we got confirmation from SolusVM that the software is safe to use. Read More [US Server] 7 June 2013 - Switch Failure - 7.10pm Singapore Time June 7, 2013 by Tech #1 At 7.10pm, we noticed that the US servers are not accessible. We contacted directly with the datacenter and was notified that this is due to switch failure. Immediate action has been taken by the datacenter staff. This issue is affecting the customers on US servers only. Switch has been replaced and servers are up on 7.50pm and total downtime is 40 minutes. Read More Happy Vesak 2013 May 25, 2013 by Tech #1 ​We will like to take this opportunity to wish you Happy Vesak 2013! Read More [SG Server] 18 May 2013 - 12AM Singapore Time - Server Shared Hosting Upgrade May 13, 2013 by Tech #1 As part to improve the quality of the shared hosting service, we will be migrating our singapore server to a 24 core CPU xeon with higher capacity and Raid 10 SAS 15k rpm hardisk. As such, expected downtime between 2 to 3 hours during scheduled maintenance window. No change to the existing IP routing. Read More Labour Day 2013 May 1, 2013 by Tech #1 Time to utilize "your day" to rest! Have a good rest and spend your time well with your loved ones! Read More [SG Server] 11 May 2013 - 12 AM Singapore Time - Server Upgrade April 23, 2013 by Tech #1 As part to improve the quality of the hosting service, we will be migrating our singapore server to a 24 core CPU xeon with higher capacity and Raid 10 SAS 15k rpm hardisk. As such, expected downtime between 1 to 2 hours during scheduled maintenance window. No change to the existing IP routing. Read More Wordpress Hardening Guide April 14, 2013 by Tech #1 As I type these words, there is an on-going and highly-distributed, global attack on WordPress installations across virtually every web host in existence. This attack is well organized and again very, very distributed; we have seen over 90,000 IP addresses involved in this attack. Read More [ID Server] 20 April 2013 - 1200AM - RAM Upgrade April 8, 2013 by Tech #1 As part to improve the service, we are upgrading the RAM in Indonesia server located in IDC Duren 3. Expected the service will be interrupted from 12am up to 1am on 20th April 2013 as server needs to be rebooted and file system check will follow suit. Read More [ID Server] 11 March 2013 - 12.20pm - International Router Issue at Indonesia Server March 11, 2013 by Tech #1 At 12.20pm, we detected some routing issue for international connection in our server at IDC Duren Tiga. We immediately submit ticket to the datacenter and it was confirmed that there is router failure for international connection and immediate replacement was performed at around 4.30pm Read More PHP Upgrade from 5.2 to 5.3.x for all servers February 27, 2013 by Tech #1 As PHP 5.2 has been end-of-support (DEPRECATED) since January 2011, it's time to upgrade to newer PHP version of 5.3.x. We have PHP 5.3.x running in Indonesia server and most applications such as wordpress, joomla, drupal are running perfectly fine. As such, we will be performing PHP upgrade to 5.3 for phoenix, telin, and jambi server in the month of May 2013. Read More [SG Server] 9 Feb 2013 - 2AM Singapore Time - Network Issue February 9, 2013 by Tech #1 We detected multiple network failure for Singapore server via Pingdom monitoring tools from 2AM onwards. As such, we quickly check for any DDOS attack which does not appear to be. After multiple check, it was due to upstream provider in US which has fail routing. Issue quickly reported to upstream and resolved in timely manner at around 6PM. Read More Gong Xi Fa Cai 2013 February 7, 2013 by Tech #1 We will like to take this opportunity to wish you a Happy Lunar New Year 2013! Read More New Service Offering: VPS Hosting (Indonesia Server)! January 10, 2013 by Tech #1 It's time to offer new type of hosting service, again! If you are looking for more powerful hosting service and your clients are majority geographically located in Indonesia, it's time to consider Indonesia Xen VPS(Virtual Private Server) hosting! Run your VPS on its own resources, not shared! Choose from Indonesia (Jakarta) datacenter, Singapore datacenter, or US (Phoenix) datacenter. Read More Merry Christmas 2012 and Happy New Year 2013! December 24, 2012 by Tech #1 May the good times and treasures of the present Become the golden memories of tomorrow. Wish you lots of love, joy and happiness. MERRY CHRISTMAS 2012 and HAPPY NEW YEAR 2013 Read More Emergency Shutdown of Singapore Server December 4, 2012 by Tech #1 Due to unforeseen circumstances, we need to shutdown the Singapore server now. We apologize for late notice as there is an incoming attack to the server. Service has been restored at 1am Singapore Time. Read More Migration of Singapore Server (119.31.233.94) to new datacenter on 8th December 2012 December 1, 2012 by Tech #1 After months of preparation, testing, and another testing, we are ready to announce to migrate your data into the new server located at Telin, Singapore. The benefits such as direct connect to Telkom Indonesia and lower latency to US and Singapore itself, have given us no doubt that this will be great choice for our valued customers. Read More [US Server] 25 November 2012 - 12.15pm Server Issue on phoenix November 25, 2012 by Tech #1 At 12.15pm, the server at PhoenixNap suddenly stop responding. Immediate action is taken to reboot the server and log the case with datacenter. At 1.15pm, all the server is up and all services are running Total downtime: 60 minutes This was due to a customer steal the IP in the subnet and necessary action has been taken care of. This only affect server node phoenix Read More Happy Deepavali 2012 November 13, 2012 by Tech #1 The Festivals of Lights is here... And everything seems to sparkle and shine. BennyKusman.com wishes those who celebrate a very Happy, Prosperous and Safe Diwali! Read More New Service Offering: VPS Hosting (Singapore Server)! September 28, 2012 by Tech #1 It's time to offer new type of hosting service, again! If you are looking for more powerful hosting service, it's time to consider Xen VPS(Virtual Private Server) hosting! Run your VPS on its own resources, not shared! Choose from Singapore datacenter or US (Phoenix) datacenter. Read More Selamat Hari Raya Idul Fitri 1433 H August 15, 2012 by Tech #1 We wish to extend our warmth greetings to our clients who are celebrating this season! Selamat hari raya Idul Fitri, Mohon Maap Lahir dan Batin! Read More [SG Server] 7 Aug 2012 - 7pm Singapore Time - Router Replacement August 7, 2012 by Tech #1 As there are intermittent downtime in the Singapore server, we immediately notify the datacenter regarding this issue and after their check, it's found that the router may run into some problems and replacement is scheduled by today itself with expected downtime is another 5 minutes Read More [US Server] 3Aug 2012 - 1pm-4pm Singapore Time - Power Supply Maintenance August 1, 2012 by Tech #1 EVENT ID: COLO408022012-FM DATE: 08/03/2012 ESTIMATED START TIME: 03 Aug 2012 12:59PM Singapore Time ESTIMATED END TIME: 03 Aug 2012 04:00PM Singapore Time TYPE OF WORK: Uninterruptible Power Supply Unit # 4 maintenance PURPOSE OF WORK: Corrective Maintenance on UPS unit 4 for a non service impacting display board IMPACT OF WORK: None expected. Please note that during this set maintenance window facility power load for service entrance 1 at 3000 Irving Blvd. will be transferred to generator. Read More [US Server] 4 Aug 2012 - 4am - 5am Singapore Time - RAM Upgrade August 1, 2012 by Tech #1 As part to improve the service, we are upgrading the RAM in one of the US server located in Phoenix, US. Expected the service will be interrupted from 4am up to 4.30am as server needs to be rebooted and file system check will follow suit. Read More [12 July 2012 - 17:45pm] Unscheduled Router Maintenance July 12, 2012 by Tech #1 At 5.45pm Singapore time, we received an alert that the server is not responding and immediately check with the datacenter and the issue turns out to be unscheduled router maintenance at Tinet. As such, immediate routing to HE.NET was performed to solve Read More New Service Offering: VPS Hosting! June 11, 2012 by Tech #1 It's time to offer new type of hosting service, again! If you are looking for more powerful hosting service, it's time to consider Xen VPS(Virtual Private Server) hosting! Run your VPS on its own resources, not shared! Read More Happy Vesak 2012 May 4, 2012 by Tech #1 We will like to take this opportunity to wish you Happy Vesak 2012! Read More Labour Day 2012 May 1, 2012 by Tech #1 Time to utilize "your day" to rest! Have a good rest and spend your time well with your loved ones! Read More Happy Easter 2012 April 8, 2012 by Tech #1 We will like to take this opportunity to wish you Happy Easter 2012! Read More [US Server] Memory upgrade on 28 Mar 2012 - 12.30am Singapore Time March 28, 2012 by Tech #1 As part to continuously improve the service quality, we have just upgraded RAM in the US Server [jambi.bennykusman.com]. As such, you should see improved performance in your website. Read More [US Server] 22 March 2012 - 3pm-3.30pm Singapore Time - Facility Maintenance March 10, 2012 by Tech #1 EVENT ID: COLO403222012-FM DATE: 22 March 2012 WINDOW START TIME: 3:00 PM SIngapore Time ESTIMATED END TIME: 3:30 PM Singapore Time TYPE OF WORK: Scheduled – replacement of ATS at service entrance #2 (3000 Irving Blvd.) PURPOSE OF WORK: Facility Maintenance IMPACT OF WORK: None expected. Maintenance applies to customers with equipment in the 3000 Irving Blvd. facility. During this set maintenance window the service entrance will be running on battery backup power. We have brought in a significant amount of additional battery backup to be available during this maintenance and do not expect any service interruptions. If one occurs, customers utilizing A/B power will automatically fail over to B power, and customers utilizing primary power only on service entrance 2 will be impacted. If you have any questions, please feel free to call Ron Hamlett at 214.630.3100 x124. Read More [US Server] 19 Feb 2012 - 6pm-8pm Singapore Time: Code Upgrade February 17, 2012 by Tech #1 The following notification was received from Colo4 today: EVENT ID: COLO402192012-NM DATE: 19 Feb 2012 WINDOW START TIME: 6PM Singapore Time ESTIMATED END TIME: 8PM Singapore Time SERVICES/EQUIPMENT: Colo4 Premium/IP Managed Network - FCP Appliance PURPOSE OF WORK: Code Upgrade IMPACT OF WORK: None expected Read More Discontinuation of Citibank Payment Account February 7, 2012 by Tech #1 Citibank(Singapore) account will be terminated effective on15th February 2012. Meanwhile, for Singapore customer, you can still choose to pay your hosting bill via DBS, Maybank, Paypal, or Credit Card. Read More Happy Chinese New Year 2012 January 21, 2012 by Tech #1 We will like to take this opportunity to wish you a Happy Lunar New Year 2012! Read More [SG Server] 14 Jan 2012 - 4am - 6am Singapore Time: Upstream Provider M1 Network Maintenance January 12, 2012 by Tech #1 M1 Ltd will be performing regular network maintenance on 14th Jan 2012 4-6am. Intermittent connection disruption is expected during this time frame. Read More [US Server] 6 Jan 2012 - 4pm-7pm Singapore Time: Upstream Provider Level3 Emergency Maintenance January 6, 2012 by Tech #1 The following notification was just received from Colo4: ************* EVENT ID: COLO401192011-NM DATE: 6 Jan 2012 WINDOW START TIME: 4:00 PM Singapore Time ESTIMATED END TIME: 7:00 PM Singapore Time SERVICES/EQUIPMENT: Level3 Circuit on Premium (IP Managed) Bandwidth TYPE OF WORK: Provider Code Upgrade PURPOSE OF WORK: Pre-fail Maintenance IMPACT OF WORK: Router Offline, Service Disruption ************* Read More Merry Christmas and Happy New Year! December 23, 2011 by Tech #1 May the good times and treasures of the present Become the golden memories of tomorrow. Wish you lots of love, joy and happiness. MERRY CHRISTMAS 2011 and HAPPY NEW YEAR 2012 Read More Update your 3rd party web/apps regularly November 3, 2011 by Tech #1 As application that you use may have been outdated, we really advise you to take a time to login and upgrade/update your application to the latest version. This is useful to prevent any unwanted attacks into your account. Read More [US Server] Power loss at US Server 26 Oct 2011 @ 2.24pm October 26, 2011 by Tech #1 At 2.24pm Singapore time, our Singapore server is unreachable and this is caused by the sudden power loss in the datacenter. All the website is up now and the technician is still checking why there is sudden power loss. Read More Happy Deepavali 2011 October 26, 2011 by Tech #1 ​The Festivals of Lights is here... And everything seems to sparkle and shine. BennyKusman.com wishes those who celebrate a very Happy, Prosperous and Safe Diwali! Read More [US Server]16 Oct 2011 - 01:00pm-04:00pm SG Time - Colo4: Infrastructure Upgrade October 13, 2011 by Tech #1 EVENT ID: COLO410162011-NM DATE: 16 Oct 2011 WINDOW START TIME: 01:00 p.m. Sunday October 16, 2011 in GMT+8 ESTIMATED END TIME: 04:00 p.m. Sunday October 16, 2011 in GMT+8 SERVICES/EQUIPMENT: Colo4 Premium Network - Infrastructure TYPE OF WORK: Provider Uplink Move PURPOSE OF WORK: Infrastructure Upgrade IMPACT OF WORK: Suboptimal routing Read More New Singapore Server is Ready now October 11, 2011 by Tech #1 As planned in our FY2011/2012, we have accomplished and glad to inform you all that shared and reseller hosting in Singapore datacenter (Qala M1) are ready for ordering now! Read More Selamat Hari Raya Idul Fitri 1432 H August 27, 2011 by Tech #1 We wish to extend our warmth greetings to our clients who are celebrating this season! Selamat hari raya Idul Fitri, Mohon Maap Lahir dan Batin! Read More ​Reason for Outage Follow-up (8/10/11) August 11, 2011 by Tech #1 We are forwarding the message from Colo4 ROF on 10 Aug 2011 incidents. Read More Power Issue at Colo4 Dallas, Texas (Data Center) August 11, 2011 by Tech #1 As you may be aware, there was some issue from 12AM to 7AM (Singapore Time) on 11 Aug 2011. The issue was caused by power outage at our datacenter at Colo4Dallas( website URL: Colo4.com) Your service should be up and running fine now. Read More [15 Aug 2011 - 0100AM - 0200AM Singapore Time] Varnish update August 1, 2011 by Tech #1 We are upgrading Varnish version to the latest one. Furthermore, we just invest our profit into purchasing the owned license for this web caching that we believe will benefit you. Read More 9 July 2011 - 11:00am-11:59am (Singapore Time): Infrastructure maintenance July 7, 2011 by Tech #1 ​Start time: 11:00pm EDT 7/8/2011 (11:00 a.m. Saturday July 9, 2011 Singapore Time) End time: 11:59am EDT 7/8/2011 (11:59 a.m. Saturday July 9, 2011 Singapore Time) Event type: Border network equipment reconfiguration Impact: Connectivity interruption Read More BennyKusman.com NEW Look! July 6, 2011 by Tech #1 After weeks of long-suffering, new website is on the RC version (Release Candidate). Read More Routing issue detected June 2, 2011 by Tech #1 At about 11pm, we detected a routing issue at your ip address. we quickly alerted Colo4Dallas as our datacenter and issue are being looked by them now. Read More New Look at www.bennykusman.com June 2, 2011 by Tech #1 Wait for our new look at www.bennykusman.com! Simpler, Fresher and Faster load Read More New look for the billing area! May 29, 2011 by Tech #1 We have just upgraded our billing software to be fresh and faster! Read More Backup your account and keep it yourself! January 20, 2011 by Tech #1 Backup for your account regularly to reduce risk of losing your data! Read More