since I get cable modem service six year ago I have stick with the Motorola Surfboard line , which I will not criticize nor praise because both the box I rent from the cable company -lrb- and buy five time over -rrb- and the later 5100 model buy from a co-worker work very well for I . but towards the beginning of October last year I start experience major problem stay online and after a epic back-and-forth with the cable company that take two month to solve , I think it would be the cable modem that cause the problem . on a tech 's suggestion I decide to buy my own , but this time go with something different outside Motorola . I could have get a few generic brand , but do research I come upon this model . since I have a Linksys router , hey , it make sense to get the matching modem , right ? at first , I still have those cable problem . it be not the modem . three week and one pole check later , I find out it be indeed something at the pole in the alley . thus I buy this modem likely for nothing ... except that it work incredibly well since my connection have not waver outside of cable maintenance period ever since . everything hum along , the modem be not in you face or in the way , prop up like a small book on the computer cart against the desk . it be easy to maintain , the diagnostic screen be helpful yet simple , and since I buy a laptop a few month ago , it work very well with my home network . the modem also keep cool , the ac adapter be not a brick and the light on it be very easy to read . if you want a fine and dependable DOCSIS 2.0 modem , this be the one for you . the savings of modem rental work in you favor and the small size of the unit make it very convenient to have , and it be reliability be impressive .