I buy this item through Fry 's for a little bit more , but I need a cable modem right away . I get home think I get a deal , and for the first two month , I do . for the last two week the cable modem have be drop the carrier signal about twice a day . for regular browse this would not be a big deal , but it become a hassle to start netflix movie over and to repeatedly get kick out of game . I have contact customer service , but do not have a resolution yet . I will keep you post . the verdict : - Easy to use and set up - perform well when it work - have a life span of 2 month save yourself the time and buy a cable modem that cost $ 20 more . you will be happier in the long run .