I buy this product a few day ago from a local microcenter . Microcenter have two modem available , this one and the Zoom DOCSIS 3.0 . the zoom be 10 dollar cheaper . I never hear of Zoom so I decide to go with linksy since I feel they be the trust name . I do not want to end up get what I pay for . take it home , register my MAC and SN online through Comcast and have some problem in the begin then everything work fine . I be able to watch a movie on Netflix without any issue . then the problem come on my first day work from home . like other have state it repeatedly drop connection and then reconnect . this become extremely annoying quickly as I use VirtualBox to boot Windows on my Mac and then remote Desktop to my work pc . I would be in the middle of typing and then the cursor would stop . I could not click any of the window . that be when I know the connection drop . sometimes the connection would reconnect quickly enough to avoid Windows make I reconnect manually . that be when I come here to see if anyone be have the same problem and surely enough they have ! I take this back to Microcenter and get the zoom . so far no issue but will have to wait and see . I be hope the positive review on the Zoom be consistent . my suggestion be to avoid any product that have inconsistent result and report from a number of user .