the cable modem arrive promptly in a well package box . it be almost a `` plug and play '' set up . all I have to do be to call my cable provider and give they the MAC address , from the lable on the bottom of the unit . just connect the cable and plug in to power , and I be up and run in less than 1 minute . the router have be run steadily since the first day , with no reboot need . this be a good value for the money .