I have be read Selling Power from the public library near my office and decide I should not be jostle with other for the latest copy , so I subscribe through Amazon in September this year . 3 month later , I have yet to receive my first copy and Amazon reply via email that my order be lose and they have re-process it so I would have to wait 4-6 week again . as of today , I be still wait for my 1st copy due to arrive in another month -lrb- hopefully -rrb- . I be outraged and they have refund I a portion of the subscription -lrb- which be not much , it still frustrate why can not they just do a express delivery ? -rrb- . I be not sure if this be the fault of Amazon or the publisher but look like they motto be to sell well and forget about aftersale !