this and all of the TomTom product seem full of bug . with the 3 people I know that have different model we have all have problem . anything from break within day of buy it to just bad direction . you can be in a parking lot and this thing will make you leave the lot , take a left , drive in a complete u , and then take a right . do it all the time rather then just tell I to take a right out of the parking lot . TomTom be just junk as they be make in China and they act like it . try one of the other brand do not get stick like i do .