I have use my TomTom a few time since purchase it , so not a lot of experience . it be most helpful on the road , but do have some street name and address that be in error . I have issue try to get the lifetime map code to activate - it take several try with error message to get it to take . the download of the new map be very slow , until I move to a faster wifi spot , and then when it do download and install it would not work - problem at TomTom 's end . I be wait for a good 1\/2 hour on the phone for support before be help . I have find that use online support be a much better way to get tech support and question answer . the reply I receive , and step that be detail in the email , be most helpful . for the price pay , I really like the unit ... especially the idea of Lifetime Maps . hopefully the unit will lead a long life , to take advantage of those update : -rrb-