do not waste you money on this game if you want to play the multiplayer online . I beta test for over a month with no problem . install digital version and only single player work . there be either a problem with the game it self , punkbuster or compatability with Windows 7 x64 . or all the above . I would request a refund but the place I purchase from do not do any refund for ea game only . if I would have read all the fine print never would have purchase this game .