well ... I get the item and it be NEW . on here I think it be state that the charger and what not be not include . BUT IT WAS !!! it be NEW in the box with everything and factory seal . well ... I have only listen to they a couple of time so far . they sound good and work good ! I will admit that and do not get I wrong . and I have even use they with my Iphone dock to my Sony stereo , which by the way be another half useless item , that I have beef with other than docking my phone and listen to Slacker stereo on it from my subscription . the headphone work through the wall and onto outside with the door close . I have even go to my car with they on and it be not right outside my front door . after a certain point , it be intermittent sound , but that be expect - look how far I go ! I be not expect ANY SOUND where I go . but I get some , and as I come back and get closer again to my apartment , it come in clear as a whistle ! but hey ! I be in a apartment complex . but these be the reason I be give this 3 star instead of 4 or 5 though . they be really bulky to wear . and when I see they on the website , I look at the ear cushion . I think they be some type of leather , or a rubber type of material like other company 's headwear . the description do not talk about the cushion . well ... when I see what the ear cushion be when I open the box , I be kind of mad for that kind of money , that they would put this soft material like ear cushion . and it also specifically state in the instruction that you should change these cushion OFTEN . that mean you gotta come out of you pocket over and over to keep on BUYING ear cushion for this thing , like you be rich or something . and I be sure it aint CHEAP either , cos these AINT CHEAP HEADSETS ! that be if you can find they somewhere . I have not look yet though . but I clearly be not happy about that at all and I sincerely think about send they back at first . but I keep they , because it be a good buy , compare to other place that sell they . I look before I buy them ... and after I buy them . that be the ONLY REASON why I keep THESE HEADSETS , because I see what the actual price be go for and it be WAY more than what I pay on Amazon at the time . and I do mean WAY more !!!! but for now , they be just sit there collect dust . so ... whenever when !