Have have the same modem for about 10 year and it finally start give I problem . talk to comcast and they say I should change it out and the loss connectivity issue would go away . as well as I get all the speed I be pay for on the internet . for once they where right . connection be simple and no issue along with my dowload speed doubling . my netflix stream alot better on my tv and with the 3 laptop go at the same time everything be run smoothly . I be be cheap not want to upgrade but it be well worth it . the fam be verry happy I break down and do it . Hope this help anyone out there think about the upgrade .