I struggle with whether to give this unit 4 or 5 star . I be lean toward 4 because I find the hose incredibly awkward because it want to stick out prominently to the side while vacuum . this cause I to sweep a very special coffee mug off which shatter on the floor . I try to pay more attention but end up catch another glass shortly thereafter . you really have to be careful when you be use this thing because the hose extend about 2 foot to you side and will hook anything in its way such as lamp , glass , painting , etc. . at the end of the day i decide to give it 5 star because it truly be a magnificent vacuum . it do exactly what it be suppose to do . it be a light weight vacuum with tremendous suction and a long power cord . I will take responsibility for the learning curve and not penalize the device . I want to mention one other thing in relation to the weight . I have read that it be heavy . I be a fairly large guy so I wonder whether other people might find it uncomfortable . my 9 year old son follow I around the house when I first get the unit , beg for a chance to try it . I eventually give in and he use it for 15-20 minute and never once complain about the weight . he be only 75 lb , so if he can wield it , I think most adult would be able to do so comfortably .