I be interested in the Epson 8100 projector for my customer recommendation and , possibly , for myself . I be a isf -lrb- -lrb- ... -rrb- -rrb- certify calibrator and I decide to do some research on the product . read through the review on other site and on Amazon , this projector be one of the best of it be class but ... I be take aback on the small but vociferous number of customer unhappy about the 4,000 hour rate lamp fail in as few as 400 hour . this make the product unusable for someone like I who have to recommend product and as a consumer ; the lamp be a expensive consumable at hundred of dollar to replace . worse , the customer complain that the 90 day warranty on this specific part do not match the two year overall warranty and after 90 day they be out of luck . now to sidebar , that kind of policy be just be cheap and , overall , \* stupid \* . one can not even use the projector bulb even close to that rate lifetime in 90 day ! 24 x 90 = 2160 ! how -lrb- place unflattering adjective here -rrb- be that ? back to the narrative ... I call up the pre-sale Epson customer support line today , 11-02-2010 . I be transfer to a gentleman that answer my question on this issue . ask about the report lamp problem , he relate to I that the policy be not correct and Epson warranty the product in its entirety for the FULL duration of the two year , lamp and all , and that it be even post at projectorcentral.com -lrb- I do due-diligence and look up the source and quote and be include below -rrb- I dig a bit deeper , and the rep related to I that the policy have change -lrb- although I do not ask for a specific date of they change of heart -rrb- and that some older machine would also have they warranty honor as well . he do mention to I the model , but I do not record they as I be only interested in a specific model . I ask he about the reason that Epson do not publish this information in other source besides projectorcentral like Amazon and the like . the reply be a fairly unsatisfactory answer that I will not go into here . but at least it be publish -lrb- below be the source and the info -rrb- . after ask a few tech question which he answer in a very forthcoming and friendly way , I close out the conversation . at least he be eager to assist and I be appreciative . take away : the product be cover for the whole warranty period . customer service , in this particular occasion , seem hammer by the question -lrb- s -rrb- on this but assure we that the product be indeed cover and also other model as well . ----- from projectorcentral.com -lrb- ... -rrb- . say Evan Powell , Editor `` I have speak to Epson about this situation . they have look into it and , like the dealer I talk to , they say they have not discover any aberrant issue . nevertheless , Epson want to ensure customer that it stand behind its product . therefore , Epson 's spokesperson have inform I that if you experience any problem with premature lamp failure on any Epson 1080p projector , you may return the lamp for a replacement lamp anytime during the life of the projector 's warranty . yes , you read that right -- premature lamp failure on any Epson 1080p projector will be cover for the entire duration of the projector 's warranty , not the lamp 's warranty . ''