the VIVITAR 5000 arrive with the inner , MANUFACTURERS BOX , UNPROTECTED FROM the outer SHIPPING CARTON . both carton be intact ; HOWEVER , I assume it WAS drop very hard from a CONSIDERABLE HIGHT ... three of the four lens in the projector be knock OUT of THEIR BRACKETS and LOOSE in the VIVITAR ASSEMBLY RENDERING the projector completely inoperative . contact the shipper BROUGHT IMMEDIATE STATEMENT that it would be pick up at MY HOME ASAP BY UPS for RETURN and the send of a new unit . I hope they pack it more carefully . the CONTACT PERSON say it be carefully pack . I be sure it be supposed to be BUT in REALITY IT WAS NOT ! I have hear that both FEDEX and UPS in THEIR CONVEYOR BELT SORTING HAVE TRANSITIONS with DROPS of 2 FEET or more in the process . THIS REPORT be SECOND HAND BUT one COMPANY -lrb- MAKING HIGH FREQUENCY AMATEUR BAND LINEAR AMPLIFIERS -rrb- say 40 % of THEIR SHIPPING of AMPLIFIERS be arrive severely damage that THEY HAVE resort to PUTTING THEIR AMPLIFIER CARTONS ON PALLETS for more gentle handle by the FREIGHT COMPANYS . KENNETH B. HOLDEN 2107 W. SACRAMENTO AVE CHICO , CA 95973 530.894.8702 kenholden@comcast.net