upon open the package , the first thing I notice be the low quality of the component . the steam tray be a flimsy piece of plastic that sit at the top of the rice cooker . the rice cooker \/ crockpot container itself be removable , which be nice , but it also appear to be cheap and poorly construct . I feel like I be go to break this thing after a few more use . neither the primary container or the steamer have handle , so you will likely burn yourself as you try to remove you food . my steam tray stain after the first use even though I wash it immediately after remove my food . do this product work ? yes . be there better product that will make I happier ? yes . that be say , I should also mention that I still plan on keep this and use it regularly , but it be not my favorite kitchen gadget . perhaps I can find a way to fashion a handle for the steamer and then all will be well in the world , or at least better .