December 26 , 2011 update -- my wife get I one for Christmas . after my previous experience below , it be exactly what I want . I just try it -lrb- have already load the driver as note below -rrb- . it be work great ! Hmm -- I have another monitor that I could probably use with this computer ... December 11 2011 update -- as indicate below , the purchase be for the church computer . it have be install there and be use successfully in the Worship Service today . it continue to be easy to install and reliable . ORIGINAL -- I install this today . and it work great immediately follow installation . -lrb- 1 -rrb- I make sure that the device be not attach to the computer as note in the guide . -lrb- 2 -rrb- I go to Startech.com and click on download and driver , then enter the device name and dowload the driver . -lrb- 3 -rrb- then I run the driver . -lrb- 4 -rrb- as note in the guide , it eventually indicate that I need to restart so I let the computer restart . -lrb- 5 -rrb- I have the monitor and and cable ready but as note , wait until after the computer restart -- and I give it a few minute so that all application be up and run . -lrb- 6 -rrb- then I plug in the usb cable to the computer -lrb- 7 -rrb- the screen come on immediately . I do go into the system setup as suggest to review and eventually change another monitor so now I have -lrb- a -rrb- laptop screen -lrb- b -rrb- monitor 2 which be connect to the VGA port on the laptop -lrb- c -rrb- monitor 3 which be connect through the USB2VGAE3 each be on and each have different item display . I want to check this out on my computer before we install it on a laptop at church which be use for morning worship presentation -lrb- well it be until we add a new screen which it could not handle -rrb- . so - it be go to be use there . and probably in a month I will be get one for myself . and then probably one for my wife . all in all , if it the new one work as well for I as this one have , I would give it more star than 5 . it be nice to have a product that work well right from the beginning . thanks Startech.com and thanks amazon.com .