my first issue be probably more with Amazon then the shipper . Amazon have a earliest delivery date of the 7th , and it sit in my mailbox in 100-degree weather since it have be deliver on the 3rd . I be sure the board be fry , but now that it be finally install , it seem to be work fine . installation issue : 1 -rrb- my understanding of low profile be that it should not take much much space . no matter how I reorder my card , I could not fit it in without remove a card . 2 -rrb- while set display preference and test it with various thing , I realize I have no sound . Windows tell I I have no audio device . I google and google and google then google some more . lot of people have post the same problem , but none of they have receive answer . finally I find one where a NVidia guy say that Windows sometimes recognize the card as a audio device , and you have to reboot , go into setup immediately , and change you onboard audio from `` auto '' to `` On . '' if it have not work I be go to jump out a window , which would not have do I any good because I live in a one-story house . but it be now work fine . now off to give it a workout in Everquest II : -rrb-