purchase in August 2008 and use everyday for tv service call . be as it as use as such and not load heavily with tool I expect it would last 5 year or so at least . the plastic slide shoulder `` pad '' that slide freely on the shoulder strap give out last year . then , one of the shoulder strap tie point rip off . now , the metal `` frame '' around the mouth have start protrude through the fabric . I be expect more from something advertise as heavy duty . I have contact the company and will update if and when I get a response . in the meantime I have order a replacement , another Bucket Boss , the Super Gatemouth . it be not a bad product , just do not expect to get a `` lifetime '' of service , unless you idea of a lifetime be 3 year or so .