I get my powerblock in only a few day after order with super saver shipping . I start use they and right away I could see they be solidly build and I would not have the same issue with weight fall off with other selector dumbbell I hear horror story about . I do notice a small crack in the selector pin that be mainly a cosmetic issue . I call the support number and be quickly greet by a support agent . after confirm the issue , he say there be a new pin on the way and sure enough there it be about two day later . overall great product and service experience .