this gp work fine out of the box -lrb- trip home ,40 mile -rrb- . I try to update and get lifetime map . never happen . I already have the same model that be one year old that stop work , I think this be because the internet connection be momentarily disconnect . it never work since . I return the new one to Amazon and promptly receive a refund without question , I have make many purchase from Amazon , this be my first return , and it be a good experience and I will continue to purchase from they . with lot of look and compare model and make , I decide to buy another TomTom 6 '' Via and it work fine ...