we buy this 2 1\/2 year ago for $ 800 because it be on Oprah 's favorite thing think it would be a investment and a quality product and we would have it a long time . not even a year into own it a couple of the tong on the cradle get bent and we have to buy a replacement for $ 30 -lrb- since they have jack it up to $ 70 -rrb- because it would lose connection constantly . well , after a year it keep ask we to update the map and we live in SA and do not see a need since we be not travel outside of the city and we know it well so we do not . then it start stall , freezing and basically malfunction . we be tell to buy a map update by customer service for $ 99 and that would solve the problem . we buy the update and it seem to work after that . now since the cradle tong be incredibly delicate -lrb- and we be careful with it -rrb- another tong have bent one the new one . the update map signal come on a couple of week ago and what do you know-the gp be malfunction again . it seem like Magellan have find a way to make a lot of cash by sell a unreliable product . First you have to pay $ 99 a year to keep the map update or else it will malfuction and if you bend the tong on the cradle -lrb- and you will -rrb- you will have to sell out $ 70 for a new one . also , it take forever to find you and sometimes you will pass right by the road you be suppose to take while it be decide where you should go only to have to turn around a mile down the road . that have happen MANY time . I be extremely upset with Magellan since they do not offer to repair it-only map update and a trade in where I be sure they make money off you again since you already pay $ 800 for this one in the first place . and who be to say the second one they replace it with will be any better . save you money and do not get rip off by this scam they have go . it be a money pit and you be the loser .