item come in look good . when I go to update the map and get it ready to use and I receive a error . no room on hard drive . I call TomTom and they be unable to correct the error . they say to send in my receipt and they would send I a new one , but when they receive my receipt they give I a web address to download new map . not what be promise . I send they a message and I be still wait on the response . not sure what they be go to do , but I may have to send back for a refund .