I be a little confused about how to operate it and put it together . slide handle on and use 3 screw with large phillip screwdriver . take a little elbow grease lady . yellow `` Floor\/Carpet '' switch on lower part of vacuum have a trick . you must release the foot latch from the upright position to drop the handle to a vacuum position . then you push the yellow button with both finger until you hear it click -lrb- twice ? -rrb- when you return the vacuum to a upright position the yellow switch flop around again but you have set it so do not worry about it . it be ok . if you have set it to `` Carpet '' then turn the large yellow dial on top to `` Floor '' . now you be ready to vacuum the carpet . the foot release latch to lower the handle be also different . must keep foot to the outside of this latch to press down . do not release if you step straight down . release to the left and down . out and down . I have have several eureka over the year . they have all last a long time . this new one be a little busy on the dial and release . . more to do . two tricky latch . I try to peek in at the front filter and could not do the latch . will deal with it later when it need to be change . another tricky latch ? basically I call the 800 number for Eureka customer service and press 7 . a customer service lady be very polite and explain everything or else I would have think it be break upon delivery . I will call she again to find out the trick to open the filter area . do not force the plastic button . they be only plastic . this vacuum have a forward power drive , power paw , and all the attachment , long cord and ample hose stretch . when the vacuum be upright the carpet roller brush stop and you can turn the big yellow dial to `` hose '' and use the attachment for any corner or quickie floor job in tight area . do a great job on the carpet , pull the nap up , great suction . it be a 25 lb . vac , a bit heavy , but very good quality . seem sturdy . must have a heavy motor . the attachment stay in they proper place accord to the instruction book placement . the customer serivce rep answer all my question include a local warranty service center for my new vacuum and what the warranty cover . the red color be very pretty . I find the noise level be not as quiet as some but not annoying either . Hope this be helpful . pfw