I have have mine for about 2 year now and have drop it down we stair at least once , I routinely drop the handle wand thing on we concrete floor and basically do not baby the machine at all . it have have ZERO damage , apart from the baseboard paint scuff all over the container . this thing be build like a rock . the power head be annoy in that it `` skip '' when be pull backward on low pile carpet . I do not know if that be avoidable . the `` 3 speed '' on the vacuum be also annoy in that it default to the medium speed anytime you unplug . I will admit that there be rare instance where I will not want full suction , but hey who in the world do NOT wan the vacuum to suck at high power pretty much all the time ? that kind of annoy I . other than that , I love it , and I must say that it be worth the price . every other vacuum I have have have have moderate or complete damage after a few year . this be go strong . I do wish the cord be longer . of course it vary by one 's house size , but I always seem to need 10 more foot on the cord .