five year ago I purchase a Bissell vacuum cleaner from Amazon for about $ 50 . it be great , the best vacuum cleaner I own in the last 35 year , that be - until my adult son use it as a shop vac for sheet rock . this Bissell helix Upright have a loose clear plastic container where the dust and dirt accumulate . the loose container make for a poor suction vacuum and a poor experience at try to pick-up dirt . I return it and Amazon be excellent , as usual with the refund . not sure if this be a one off mistake , or if a whole batch be make poorly .