I love this vacuum when I get it and even talk my daughter into one . great suction . but after about 4 month the battery start to give out . contact the company and they say I could not purchase a battery as I should not open vacuum . they send I a brand new vacuum cleaner instead which I think be very nice . same thing be happen again . I can barely make it across the kitchen floor without it die . I guess it be time to give on up this one .