I do a ton of research before buy a new vacuum and setttle on this one with all the great review . I have to say that I have be very disappointed . not long after I start use it , the suction stop all together . I finally call Bissell and find that there be not one , not two , but five place that thing could get stop up enough to slow or stop suction . Ours be in the wand , which I have no idea would stop the suction of the entire thing , but it do then and have multiple time since . and when I empty the canister , I have to empty three different -lrb- very messy -rrb- filter . no thanks ! besides that major issue , it do a really bad job go from wood floor to rugs\/carpets . I have to pick it up to get over the lip of the rug and it miss anything that be near the edge . it also can not seem to pick up anything but tiny particle of hair and dirt off the ground - for instance a crumb or piece of paper that be on the floor will just get push around and not suck up . I be extremely frustrated with this vacuum and would not recommend it . I previously have a Dirt Devil and next time I will most definitely go back to that as it seem to be much more user friendly !