I wish I have listen to the bad review on here before I buy , especially consider what a pain it be to return a vacuum cleaner by mail . the first time I use it be ok . I be disappoint with the power , have to go over the carpet in the same place a couple time before it get everything . the 2nd time I use it , the attachment hose stop work . it be not block , it simply be not suck , and have not ever since . also , the bagless design be awful . it be near impossible to clean without make a mess . I be use to bagless vacuum and the extra work it involve , but this be just non-functunal . do not buy it .