I just rec have the vacuum and so far it seem to live up to its billing - both good and bad -lrb- include the negative billing about the difficult Bare Floor switch -rrb- . I try disengage the beater bar use the switch accord to the instruction in the owner manual , push as hard as I could , then give up and call customer service . I be advise to drop the handle down and try again . I find that if you wedge the handle in the down position against a heavy piece of furniture , get down on you hand and knee with you foot prop against the opposite wall , place a thumb on the switch and you other thumb on top of the first thumb , take a deep breath and then push for all you be worth , it do click into the ` brush off ' position . bottom line - I think the engineer that design this feature should investigate a new profession .