my initial review be that the item arrive on time and be as describe ... two month into use this -lrb- we vacuum once a week and only have three room with carpet as we have mostly tile , so do not get the use most would expect ... this should not matter though . . even if it do , I spend a lot of money hope it would be the `` end all - be all '' vacuum for I . Works pretty good ... suction power not as good as my old Kenmore though it be a easier vacuum to maneuver and get around . I try to see where I can contact and get the follow repair or replace , but can not . the problem be that the power nozzle will just stop in the middle of vacuuming . I be slow and careful expect it anytime . sure enough it stop . the only way to get it run again be to power off the entire machine and restart , this usually do the trick , but I can not live like this . I be hope to get a resolution , if I can find out how .