I purchase this vacuum over a month ago but be short a attachment . upon discover this on the day that the order arrive I immediately try contact the company and as you can notice on this site and on my receipt from this order there be no contact telephone number only a email contact . so after numerous email I still have not receive a response of any kind . however , I love the vacuum and would highly recommend it however try purchase it through another company because obviously this company 's customer service be extremely poor .