this vacumn be simply awesome . it beat the `` other '' manufacturer by mile . much easier to use ; so much so that it be hard to adjust . one little button should not be so hard but its the transition to easy that make it difficult . I love the way it turn and get into place that be so hard to maneuver with the `` other '' manufacturer . the best part of the Miele be that when I finish vacuum my carpet look like a professional crew come in and vacuum my house . I love it . the price be a bit much but I 'll be back review in 3 year and let you know how it stand up and if it warrant the price . my gut be it will survive the beating of my household beautifully . P.S. I see this vacuum retail for $ 300 more in a catalog -lrb- initial w -rrb- that pride itself on brand and reputation . Amazon be the place to buy this , hand down .