I check out this vaccuum on consumer report which be the reason I buy it . well , to my disappointment it be the WORST vaccuum I have ever own . not only be it clumsy to use with the hose continuously fall off , but it burn my carpet whenever I use the hose . I do NOT lean on it or push it forward as it warn on page 7 of the warranty ; the vaccuum would singe the carpet just sit upright even after 10 seconds of use the hose . what a extremely poorly engineer vaccuum . what I be really surprised about be even if someone be to barely lean on it , a vaccuum should never burn you carpet . how can they even put this product on the market ?!!!