I be happy to read the other review of this product , but when it arrive , I have to wonder if the company have change hand - or manufacturer . the box seem well-packed from the outside , but the first thing I notice when I open it be that the cardboard and plastic container that be suppose to hold the small part have break open . the piece be everywhere . it be a miracle none slide out of the box . this be not a catastrophe , obviously ; it be just the first hint that there be no care take in packaging . the larger metal piece be loosely roll in bubble wrap and tape once or twice , then throw into the box where they could slam into each other during shipping . most of the metal piece be scrape and scratch . unlike the photo show above , there be letter on each of the rack upright . not surprisingly , the `` a '' in `` APEX '' be miss on one of they . again , not a disaster from a usage perspective , but I do not have a basement , so whatever rack I eventually choose , it will be in my living space , so detail like this be not unimportant . this just show a further lack of attention to quality . last , but definitely not least , I take a look inside one of the upright as I be put it away . it be rusting . it also do not feel as heavy\/sturdy as some of the other reviewer describe , so again , it make you wonder if it be the same equipment as they receive . needless to say , it be go back .