the sound on this system be really fantastic for the price , but I have have the same experience as the other reviewer . the dvd skip constantly , and Phillips be absolutely no help in fix the problem . Amazon have be great and have offer to give a 50 % credit , but Phillips insist that I send -lrb- at my own expense -rrb- the machine to they and then wait 4 + week to have a ` possibly ' refurbish unit . I be quite disappointed with Phillips and its lack of customer service .