I buy the version of this system that do not include the VCR in May , 2005 , at a Radio Shack , not through Amazon . I spend five hour remove my old system and set this one up ; my old system be a Sony 5-disc dvd player hook up to a ten-year old receiver and four big stereo speaker . when I finally hook everything up , my wife and I sit down to watch we first movie on it , and within ten minute , the sound cut out altogether . I go through every section of documentation I have to learn about what the problem might be , and I go over every connection to every speaker . everything seem to be in order . except there be no sound at all . I turn the system off , turn it on again , and the sound be back ... for another ten minute . then it vanish once again . and this process happen many , many time . I contact Panasonic via e-mail and explain the problem in every detail I could imagine . I receive a response day later which say that I should remove all the wire from the speaker , check the wire for fray , make sure they be all insert into the correct slot , wait 15 minute , and try again . I do this , very carefully . then , that night , my wife invite she sister over to watch a movie . the sound cut out no fewer than 15 time , and I be humiliate . I write Panasonic back , and they do not respond . I have just write they a third time , and I feel compel to warn other about this system . I have hook up my Sony dvd player again , and I be listen to it through my television without any external speaker , and it be work perfectly . if I can somehow get Panasonic to reimburse I for the piece of junk I buy from they , I be go to do what I should have do to begin with ; buy one of the Sony system . they may be a couple -lrb- or even a few -rrb- hundred dollar more , but movie lover buy these system for they enjoyment , not to be frustrate . I would have give this product a zero if I could . it have be the most maddening purchase I have ever make .