I have only use this product for a short time , but be irritated by the fact that it do not play many dvd 's straight from the box . the `` not format for this region '' problem can be fix by call the service number for zenith product on the back of the owner manual . the problem be a simple setting that the manual do not cover . it take only a minute to fix once connect with the help people . after the fix , the product work great , but I must give rating of 3 because of the dvd screw up . otherwise I would give the product a 4 or 5 for ease of setup and use and it perform the way I would expect a lower cost unit to perform . if it do not play some dvd 's , call the number !