I buy a Panasonic SC-HT930 home theater system online from Dell . I think the sound quality be great . but within about three week it jam up . there be two cd inside and the drawer would not open . every time I turn it on it immediately give a error code and turn itself off . I call Dell and they refuse to help say it have be more than twenty-one day from invoice . when I call Panasonic they refer I to a authorized service center in my area . I call after one week and be tell the optical pickup need to be replace and that it be on order and would be in the follow week . I call again after one more week and be tell the part be on backorder with Panasonic and will not be in for at least one more week . I feel I make a huge mistake order from Dell since they will not stand behind product they sell that do not have the Dell name on they . I will also think twice about buy Panasonic product in the future .