I buy this unit 3 day ago from a brick and mortar store -lrb- bb -rrb- . last night I hook it up and in test it notice that the left speaker be not work very well , actually barely work and very muffle . I be so dissapointed . the system do have some good Audio setup feature and test to run . I run they all which enforce that the speaker be defective . I switch the left and right speaker to see if the problem stay with the speaker or if it could be a wire problem or the output connection on the blu-ray . the problem stay with the speaker . I be also curious if the sub woofer be not work properly either . this be the first time I have own a sub woofer and I do not know how loud they be suppose to get . this one be not very loud at all . when I go into setting and adust db level from +6 to -6 the sound barely change . I call Samsung support who verify I go through some troubleshooting step . they say my option be to send the speaker and blue-ray unit in for repair . I laugh in he face . he give I another option to call Executive support when I ask for a replacement . that suppport center be close and do not open until later today . I will post a update as to what they will do . I do play with the unit a bit last night and be very satisfied with the way the work speaker sound . I love how it integrate with my tv via Anynet , but be dissapointed that I still need to use two remote . the blue-ray remote do not have useful button on it like Favorite channel or even Channel list . if you want to browse the tv station it have to be a manual up and down or choose the channel by the number ! this will make we the tv remote . the tv remote do not have all the blu-ray option . oh well . perhaps one day i will not care when I get a cable set top box w\/dvr . the wireless on the unit work well . I be worry most about this feature . Easy to setup and find my network . I even update the firmware and install some internet app . I do have to say though that the internet app interface be a bit unattractive and try to type letter and number into the remote be too difficult . I will mainly use it for Netflix and Vudu and Pandora . the iphone\/ipod dock work too . the interface on that be a bit unattractive as well and it do not bring over any album cover . I would have like to use the iPhone interface to control the music , but you only have the option of use the remote and tv interface to choose playlist , album . -lrb- I think , I do not play with it too much -rrb- . I play a dvd -lrb- no blu-ray yet -rrb- and it work well and look great . the FM radio work too , but I do not play with it very much and do not see if I could load preset , etc. . I will update later unless I have to take the unit back . Update : 12\/17 - so Executive support end up be a pretty good experience . the lady I speak with send I , free of charge , both a new left speaker and subwoofer . it take about 14 day to arrive and they work great . I do not even have to send in the defective speaker . the system sound wonderful . very happy with quality . I have play blu-ray movie and they look awesome . I be disappoint in the Netflix application on this unit . it be not reliable and sometimes will need to reload 3 time during a movie\/show . most of the time it hang and the only button on the remote that work be the off button to the player . I be still not positive about where the problem lie . I think it could be the Netflix server , my wireless access point -lrb- only g not n -rrb- , or the player itself -lrb- wireless usb device -rrb- . well , after play with the player option , I believe it be the Netflix application on the player . the other application do not hang or require constant reloading -lrb- youtube , Vudu -rrb- and my wireless signal be reliable for those other app too . the signal be not go through any wall either . my other friend say there Netflix app do not have this problem so I be rule out the Netflix server too . I just think the Netflix app on Samsumg blu-ray player just need fix . I be hope software update will someday make it more reliable . I will also mention that even though Youtube be available , I will never use it . the interface to input keyword use the remote be more of a pain than you can ever imagine . not worth it . base on this update , I be up my rating from a 2 to a 3 . if Netflix be more reliable , it would be a 4 , but Netflix be the main reason for the internet access .