-lrb- April , 2006 -rrb- HOME THEATER ? - PANASONIC make garbage ! I buy a similar dvd home Theater Sound System , Panasonic Model SC-HT900 less than three year ago and the sound have go out ! the product have normal use and good care by two fifty-something . Panasonic have a service center over a hour 's drive away . after patronize I as though I be a idiot , the customer `` care '' person on the phone would not offer any break , other than a `` slight discount '' on the purchase of a newer model -lrb- equivalent to a retail sale -rrb- . why would I want to take a risk on the sc-ht 930 when the earlier model go belly-up before its time ? what gall - attempt to capitalize on they fail product ! I have be tell it be not worth the anticipated cost of repair . so after spend $ 500 on a product that look brand new , two year later I have to trash it ? nobody should have to take a absolutely new-looking product to the land fill because the manufacturer 's greed override the ethic of make a quality product . my last surround sound system be a cheap rca ; actually last exactly three year -lrb- longer than the Panasonic -rrb- before it fail . we should not buy product from company that do not take responsibility for they product . I would not even consider buy this without add the cost of the longest extended warranty you can find . as for I , NEVER AGAIN will I buy PANASONIC ! DECEMBER , 2006 UPDATE : some time after I write the above review , I again contact Panasonic , speak to another representative and she seriously consider my situation . she arrange to have the product repair , free , at a central repair center -lrb- I pay ship to ; Panasonic pay return -rrb- . the amp work again , though it still get very hot , so I cool it with a small external fan ; hopefully to preclude another failure . after some month of use , it have not fail - and have have some of my faith in Panasonic restore , I just buy a Panasonic tv . I hope this home theater and other current model be improve version and that this company be learn that old-fashioned customer service pay off in the long run . to conclude , I base my review of the above model on my earlier Model sc-ht900 -lrb- no longer in production -rrb- , which have a amp failure that Panasonic finally repair - although I suspect to original component design specification . I suspect newer model may be improve . but for the initial amp failure , I would give the performance of my system five star .